1-800 Contacts Class Settlement (CA Only)

Class Eligibility:

The settlement applies to people that received or made a call to 1-800-CONTACTS in the state of California between 8/15/11 and 9/10/12.

Estimated Amount:


The settlement provides no official guidance as to the settlement amount. But given that the pool is relatively large ($11,700,000) and that it only applies to people in California, and that there is only a paper based claims process, we expect there to be relatively few applicants and thus a relatively high amount available for claimants.

Proof of Purchase:

Phone number

Claim Form: 1-800-CONTACTS Claim Form (PDF)

No online filing, but you can email or fax the form as well as using snail mail.

Case Name: Reed v. 1-800 Contacts, Inc.,
S.D. Cal. Case No. 3:12 cv-02359-JM-BGS
Case Summary:

The plaintiffs allege that 1-800-CONTACTS recorded customer phone calls without disclosing that they were making these recordings. The defendant denies the allegations. The parties settled the case before it was decided by the court.

Settlement Pool: $11,700,000
Settlement Website: 1-800-CONTACTS Settlement
Claim Form Deadline: November 14, 2013
Claims Administrator: Claims Administrator
c/o Rust Consulting, Inc.
P.O. Box 3041
Faribault, MN 55021-2641

14 Responses to 1-800 Contacts Class Settlement (CA Only)

  1. Laurie Mohr says:

    Just was wondering how long it takes to receive payment.

  2. Robert says:

    When will we know how much will we receive as a payment

  3. Jennifer Bumanlag says:

    I’d like to get some information on how long the process will take to receiving our payment & how much. Thank you!

  4. cristine alvarez says:

    I saw that the case was finally settled on 1/3/14. Any idea how long it is to get the payment?

  5. Stubaby says:

    We won’t get our money until sometime after 01/16 as that is when the checks will be cut.

  6. april p says:

    Just wondering how many applicants turned in their claims

  7. Jennifer Haro says:

    What if I have a change of address?

  8. Lily says:

    Anyone receive their check yet?

  9. Marisa says:

    I just got my check today… And to be honest, I was blown away with the amount. High five “Reed”! Job well done! Thanks for fighting the good fight and standing up for the rest of us!

  10. Sheila Codoner says:

    I received a call on 2-12-14 requesting that I deposit my settlement check. The problem
    is that I have not yet received the settlement check. Please tell me when I can expect to
    receive the check.

    Thank you

  11. Gail Green says:

    I got a phone call also Sheila and the same thing NO CHECK. Please respond and let us know what’s going on

  12. Gail Green says:

    I received. A call on that day also Sheila and never received a check.please let us know what’s going on.

  13. Gail Green says:

    Sheila I never received a check either. And got a phone call on the same day that you did. I sent a email and they responded with they did sent a check out. Well if they did they better see who cashed it because it was not me.

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