AT&T Landline Third Party Billing Class Action

Class Eligibility:

The settlement covers unauthorized charges placed on AT&T landline bills by third-party companies. These companies may have provided your services such as voicemail, email, fax, web, yellow pages, diet plans, or identity protection. The unauthorized third party charges were between 1/1/05 and 1/14/13. The list of third party companies is here.

Estimated Amount:

Class members may received a 100% refund on any unauthorized third-party charges for which they were billing.

AT&T will also provide a free billing summary of bills between 1/1/05 and 1/14/13 so that you may determine if you had any unauthorized 3rd party charges on your account (here).

Proof of Purchase:

NOT required

Claim Form: ATT 3rd Party Billing Settlement Claim Form
Case Name: Nwabueze et al. v. AT&T. et al.,
Case No. CV-09-1529 SI
Case Summary:

The lawsuit alleged that AT&T unlawfully allowed third party companies to bill AT&T landline consumers as part of their AT&T bill. The case was not decided by the court, with the parties settled before the case went before a judge.

Settlement Pool: uncapped
Settlement Website: AT&T Third Party Billing Settlement
Claim Form Deadline: December 2, 2013
Claims Administrator: Nwabueze v. AT&T, Inc.
c/o GCG
P.O. Box 35045
Seattle, WA 98124

32 Responses to AT&T Landline Third Party Billing Class Action

  1. Jesse says:

    I really like at&t

  2. inez carroll says:

    Requesting a copy of billing summary. PERSONAL INFORMATION DELETED Thank you.

    ADMIN – Hi Inez,

    To get a copy of your billing summary, use the link above to go to the class action administrator’s site. They can send you a billing statement.

  3. Anna Lee Miller says:

    I’m trying to enroll for the settlement.

  4. German Bezares says:

    I am having at this moment the problem described in this page. A company named USBI just charge us $256 through ATT automatic payment system.
    And is charging me more for the next payment bill

    I cancel my contract with ATT

    Calling to USBI just a moment ago, and after minutes of waiting “for the next available representative” they lead me to an answer machine …..

    What can I do?

  5. jae johnson says:

    At&T sent me a card advising me of this class action. However I’ve requested the billing statement 2xs & they send back they’re backed up on processing & i have until DEC. They claim even if I don’t get it by Dec I can still send it in. Weird…

  6. Mildred Jones says:

    I can’t seem to copy a copy of my billing summary either. Just sent in another request. My goal within the next few months is to dump At&T (U-verse). I’ve had it with this company.

    • Fred says:


      Contact the administrator below and they can give you all the information you need.

      Nwabueze v. AT&T, Inc.
      c/o GCG
      P.O. Box 35045
      Seattle, WA 98124

  7. Bennie G Holmes says:

    need confirmation on control#/confirmation#

  8. michelle says:

    Hello. Does anyone know when we will receive our settlement? Thanks

  9. Dewanda Allen says:

    Why do I have to wait for an appeal to get my refund.

    ADMIN – Hi Dewanda,

    In the case of appeals, the class administrators are usually instructed by the court to delay sending out the refund checks until the appeal is heard. The reason for this is that if the appeal is successful the company does not need to pay out refunds and if they have already been paid out, trying to get them back will be costly and inconvenient for everyone.

  10. eddie yanez says:


  11. sherrie says:

    Has there been an appeal – I thought it had already been through that process- when will we start getting our refunds.


    Has the appeal been settled. If so how much longer will we know about the refund. They didn’t take that long to take it from us, so why should we endure this much time to receive it back.

  13. VERA JOHNSON says:


  14. susie bash says:

    I want to no how long will it be before my refund come.

  15. Diane says:

    I’m trying to wait patiently but it’s hard because I’ve ran into yet ANOTHER dishonest situation with them. I wonder what’s next with this company?!

  16. TJ says:

    The appeal was only filed on Decemeber 24th, 2013. It will likely take MONTHS to be heard, so it is unlikely any of us will be receiving a check in the near future.

  17. Kim says:

    I am wondering the same thing. When will we get refund check?

  18. Brooks Nelson says:

    I was also wondering if they have appealed yet. I was wondering if they are sending the refunds soon. I got my billing summary back in early November of 2013 and sent it back in the next day long before the December 2nd deadline did the administration people get it. I received no reply or any word that they got it. And I see no information on any updates on this case since the Approval Hearing in November

    • Diane says:

      I too had begin to wonder if my claim form had been received and remembered that I had submitted everything online;I even requested my billing summary online and I almost forgot that I had got confirmation numbers. I’m not at all sure if that matters to them but at least I do have proof that I submitted my claim.

  19. tyonna76 says:

    I see that it says refunds wont be sent out until the appeal is resolved and it says on the website that the appeal was asked for on Dec. 24. Do you know when the appeal will be heard also do you know how many times they get to ask for an appeal cause if they can just keeping asking for appeals that is what they may do to delay from having to pay.

  20. rp says:

    att is not going to pay us nothing they just stoled it .

  21. alvin says:

    This is bull. I have been waiting forever. Sho can we contact because att is taking forever?

  22. Diane says:

    Okay, I sent a message to ask what stage this class action lawsuit is in and I was told that it’s still in an appeal phase BUT those of us that are still AT&T customers will not receive a check instead we will have the funds applied as credit towards our bills. This is beyond crazy, they just HATE to have to give up money that is owed to wronged individuals…well, looks like I have a couple of months of free service coming to me. I deserve more than that with all of the trouble I’ve had in the last year. I’ll bet they’ve had to send a technician to my home twice a month for the last year and they finally got the repair work done right this year. It took that many times to do something correctly and they never once credited my bill for the many days and weeks that I had no service.

  23. Just E says:

    I was told the appeal process will take at least 2 years. :-(

  24. k says:

    Hi agree when do we get are refund please be nice to us we were nice to you thanx

  25. carrie says:

    Since At&t took our money and has kept it for years, we need to ask for double our payment for interest on our mony,and for pain and suffering. We need to do this at the appeal, or protest. Let’s contact the lawyers in this case.

  26. J.C says:

    If someone is appealing, why can’t we ask the lawyers to give us interest and extra compensation on money due to us. This is not fair that they can keep our money for years. We should at least get double of what we are owed.

  27. Melinda says:

    Yes i want my money i have been dealing with at&t since the company was bellsouth since 1990 yes i want it.

  28. Betty Ford says:

    I to think that we need to be pay double sent we got rob by AT&T they need to pay us now and whom ever appeal it let them wait on there money for two more years.

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