Class Eligibility

You are a member of the Class and affected by the Settlement if:

You are included in the Settlement as a Settlement Class Member if you were the owner, subscriber, or user of a residential or cellular telephone line that received pre-recorded telemarketing calls between July of 2009 and March of 2014 that were initiated by RMG during which you were offered a free cruise with Carnival, Royal Caribbean and Norwegian cruise lines and your phone number is contained in the call records produced by RMG in this case. The Call Records contain all phone numbers that RMG used to initiate pre-recorded telemarketing calls to promote its business. Any person submitting a claim with a telephone number not found in the records of RMG is ineligible for distribution from the settlement fund.

Estimated Amount


Proof of Purchase

Cell #

Case Name

Charvat v. Carnival et al
Case No. 1:12-cv-5746.
United States District Court for the Northern District of Illinois

Case Summary

The class action lawsuit claims that RMG made pre-recorded telemarketing calls to landlines and cell phones offering free cruises with Carnival, Royal Caribbean, and Norwegian as promotions and that these calls violated the TCPA. The lawsuit alleges that Carnival, Royal Caribbean, and Norwegian authorized RMG to make these calls on their behalf. Defendants deny all of the allegations made in the lawsuit and deny they did anything wrong.

Settlement Pool





RMG TCPA Settlement Administrator
P.O. Box 404022
Louisville, KY 40233-4022
(855) 636-6134

187 responses to “Carnival Cruises TCPA Class Action Settlement”

  1. Sally Longsine says:

    They called us made an apt , we spent over 200.00
    On the different taxes etc , only to be completely ignored , they called us at 6612566553
    With horns and whistles about cruises for free just for showing up, we did, did not join their program , they led us on for months , I do have the records

  2. Torrin Oreacy Perry says:

    Claim site is not working

    • katanajo says:

      This claim site is not working. Page cannot load. I’ve tried for hours. How am I supposed to remember my cell phone numbers in 2009? I remember getting the call but we didn’t accept the offer, it sounded too good to be true. I have been relocated several times since 2009, heck if I remember my cell numbers.

      ADMIN – Hi Katanajo,

      Website appears to be working now.

    • Megan Fuller says:

      Isn’t working for me either

      ADMIN – Hi Megan,

      To escalate website issues you need to contact the class action administrator for this settlement.

  3. Joe says:

    I use to get robo calls with boat whistle and announcing I won a free cruise but dont know if it was Carnival, guess i’ll put in my old phone number and see if I’m a member of this group.

  4. Rosa Giddins says:

    I get these call on a regular basic and have ask them not to call me on my cell and land phone .and have ask them not to call but they continue. My cell number is 4435549364 land phone 4438693010 I would like to join this lawsuit

    ADMIN – Hi Rosa,

    Fantastic, as indicated above you must click the link that reads: “Click here to file a claim” Then you will enter your claim number as provided by the class action administrator or alternatively you will select the option that allows you to check if your telephone number is part of the settlement. Leaving your information here will not replace filing a claim.

  5. Gene says:

    is there a way to find out if my number is in the database if i don’t remember?

    ADMIN – Hi Gene,

    When you click on the claim form there is an option to check your phone #

    • Michael McCree says:

      I misread the claim form and I filled 3 claims for the same number. How can I correct this error?

      ADMIN – Hi Michael,

      By sending a letter to the class action administrator.

  6. gwen says:

    I have gotten a number of calls stated that I won a free cruise. I don’t recall the cruise lines but its pre-recorded and then someone comes on the line.

  7. Txgirl says:

    I submitted a claim but when I signed the form I thought it read birthdate not the actual date. I have have my claim number is there anything I need to do to change this?

    ADMIN – Hi TXgirl,

    email the admin including your claim number with a request of correction.

    • Vincent A. Keys Jr. says:

      What is the administration email address for corrections?

      ADMIN – Hi Vincent,

      This administrator has chosen to not have an email. To send corrections out you must do it via snail mail at:
      RMG TCPA Settlement Administrator
      P.O. Box 404022
      Louisville, KY 40233-4022
      (855) 636-6134

  8. Ernie Escobedo says:

    If it’s not a Cruise it’s a hotel stay, but Carnival seemed to be the most persistent of all around 2014.
    I am glad some smart lawyer finally got them to stop and maybe it will place other nasty companies on alert to avoid losing millions if hey think they can outsmart U.S. lawyers!
    My cell numbers are: 253-954-2155 and 253-883-9218.

    ADMIN – Hi Ernie,

    Instead of leaving your phones in the comment section consider filing a claim.

    • Scammer Chode says:

      It would be smart to take down your phone numbers so the world doesn’t see them along with your name Ernie Escobedo

      ADMIN – Hi Scammer,


  9. Dol says:

    Thank you so much for this site. I have an old phone number included in this action and would never have known about it otherwise. I see so many odd comments and complaints, I wanted to take a moment to say thank you and keep up the great work!

    ADMIN – Hi Dol

    You are quite welcome. We hope you get a lovely check.

    • Jacqueria says:

      How much can u get back? And how can u prove it’s Ur phone number if it’s old and u don’t have it anymore?

      ADMIN – Hi Jacqueria,

      If you read the settlement info above you will know how much you are likely to get back. As for not having the number you can refer to old bills etc.

      • Paulette says:


        To piggyback off what Jacqueria asked will my credit report with these numbers listed work as proof?

        ADMIN – Hi Paulette,

        I think so.

        • Paulette Holder says:

          Sorry my name is Paulette Holder and thank you for this wonderful website if my sister Kathey Henry hadn’t told me about this site I would missed out on this settlement!

  10. Maxi Jo says:

    I definitely recieved multiple calls from them, but my number is not included in the claim. Are there a bunch of people left out?

    ADMIN – Hi Maxi,

    You may have received calls from another campaign.

    • Wm. H says:

      I remember getting several calls for Cruises. Not robo call but a real person speaking broken English. My number isn’t on it either.

      ADMIN – Hi Wm,

      This settlement is for robocalls.

  11. Tyrone boyd says:

    I need information on the claim

    ADMIN – Hi Tyrone,

    All the information you need is provided in the long notice.

  12. KATHY MOSS says:

    How are they going to pay us the $300? I hope it’s not going to be on a Cruise.

    ADMIN – Hi Kathy,

    Via check

  13. Konni says:

    I remember several times the horn blowing! Very crazy. I would listen to it. It was so annoying though! I’m glad some sweet Attorney picked up on this! This kind of thing really needs to stop! Thank you so much for putting this up for people as myself! I have filed my claim! Thank you again!

  14. Konni says:

    I have a question. I seen on a different page you can file or claim up to 3 calls that was made to the same phone number. If this is true do I have to file up to 3 times? Or the list of phone numbers are on the list of Class Action Lawsuit does it give the number of times the phone number submitted had been called? I filed one claim but know I had a few calls and I wasnt sure if I was called several times is just one claim needed to be filed? Thank you for your time!

    ADMIN – Hi Konni,

    You file once for up to three calls

    • Konni says:

      So then you have the record if more than one call? Thank you a bunch!

      ADMIN – Hi Konni,


      • Konni says:

        Wonderful. Thank you again for your time! 🙂

      • Konni says:

        Sorry but I do have one more question. I was reading a comment and I wondered if there was anything else I need to do. It was Erik asking about he had a claim number and went on to say that when he has a claim number and he tried to file a claim it wouldnt take it? I have a claim number but do I have to file a claim with it? I thought when I have a claim number thats all I needed to do. Is there anything else that I need to do or submit a claim somewhere else as Erik was asking? I thought it was good to go after I got the claim number. Thank you again but want to make sure i’ve done all I need to do on my end. Thank you for your time.

        ADMIN – Hi Konni,

        Even with a claim number you still need to file.

      • Toby M says:

        Is there a way for us to know if we qualify for more than one call?

        ADMIN – Hi Toby,

        The admin will check your phone against his records.

  15. Scammer Chode says:

    It’s amazing that people leave their phone numbers on a forum for the world to see and have the nerve to complain about getting unsolicited calls. How stupid do you have to be?

  16. john says:

    Like once every 3 months I get a call saying I can get a cruise for free. I always wonder it it really is free.
    I just know you have to pay taxes.
    I didn’t know what company called me. So it just put in my number to check it, and said I can claim. So I did.

    Are these claims, or any TCPA 1 claim per person. Or 1 claim per phone? Cause I was thinking what if they have a personal and a work phone? Or just more then 1 phone(for whatever reason).

    ADMIN – Hi John,

    One per phone number.

    • BarryM says:

      The telemarketers are now being moved offshore to call centers in countries such as India. Because of the WTO, a foreign call center can purchase large blocks of US based phone numbers in order to make massive numbers of calls via VOIP. The foreign entity is not subject to the “Do not call” list or other regulatory restrictions. The call lists are also offshore and difficult to obtain. Robocalls and harassment of US consumers is a big business in India now.

  17. *Barbara Werges says:

    Yes, my phone number has been 5735645038between July 23,02009 &March 8, 2014.

    ADMIN – Hi Barbara,

    File a claim as instructed above.

  18. *Barbara Werges says:

    My claim number is CQC-10376441001-371917.Thank you for the notification.

    ADMIN – Hi Barbara,

    Leaving a claim number here serves no purpose.

  19. Eleanor Logan says:

    Why must we give you are e-mail address and phone number? Why not just our e-mail address?

    ADMIN – Hi Eleanor,

    Because your phone number is the most expedient way to contact you.

  20. Marcus says:

    When are checks expected to be mailed out?

    ADMIN – Hi Marcus,

    The deadline has not even passed and you are already asking these questions?

    • sassy says:

      check the website it answers a lot of these questions also there is no reason to put your number or your claim number on here.

    • stephanie gulley says:

      Why the offense to the question?

      ADMIN – Hi Stephanie,

      No offense whatsoever, but questions such as that one are only expected after the case has at least closed the filing deadline.

  21. Winter says:

    How long does it take to get the claim

    ADMIN – Hi Winter,

    Sometimes it takes years.

  22. Jimmy says:

    My number was on the call list, therefore I submitted my claim. When will I know if/when I will be receiving a check?

    ADMIN – Hi Jimmy,

    Most claims take months to years to be finalized.

  23. Mary Brooks says:

    Yes, I have gotten several calls from a travel agent about Cruise’s. I have asked them not to call me, but they continue to call me. I was in Bible study one even they called my new number is 7064640999. Thanks in advance for your time.

    ADMIN – Hi Mary,

    They called me during Bible study too. go ahead and file a claim.

  24. Conswalla says:

    I need to email the admin as I thought it said date of birth after the signature line not today’s date. Will that disqualify me for my claim? May I have an email address to send a correction? Thank you. cl

    ADMIN – HI Conswalla,

    I would contact the admin with a correction to my claim

  25. Lillian Miller says:

    I want to win

  26. Danny says:

    “Number not in database”. Wish i would have saved all those voicemails.

  27. Kitty says:

    If you have an old number that qualified but no longer own that number and that it may or does belong to someone else can you still claim? Will they go by the name on the phone now or just by the number that they have on the call list? I wouldn’t want to claim it if it’s not my number now and risk perjury. Please help answering this. Thanks!

    ADMIN – Hi Kitty,

    Yes if you can prove that the number belonged to you at the time.

  28. Scott says:

    I have a claim number but I was not able to download the form to complete. Please email a claim form to me.

    ADMIN – HI Scott,

    We can’t do that.

  29. Erik says:

    I did everything to file a claim and received a claim number. But when I enter my claim number to file a claim online. It States that my claim number isn’t in their system. What can I do?

    ADMIN – Hi Erik,

    Contact the class action administrator. Their info is listed above.

    • Pamela says:

      I received claim number and tried to do the same thing from above post and says this claim number doesn’t exist? Why is this seems like several people are having an issue. My phones ( 2 ) numbers were accepted and I was given Claim number however, how can it not exist if you all provided me with the claim number. This doesn’t make sense admin…

      ADMIN – Hi Pamela,

      Please note that we are not the class action administrator. To properly escalate you need to contact the admin at

  30. Marilyn G says:

    The *RECAPTCHA on the claim site is not working.
    You can’t move on to the next page.

    ADMIN – Hi Marilyn,

    I just tried it and it works on my side.

  31. Kim says:

    Curious, is it one claim per number up to 3 numbers or 3 claims per number? If it is 3 claims per number do I have to file 3 claims for the same number?

    ADMIN – Hi Kim,

    You file one claim.

  32. Suzette green says:

    They said my number didn’t qualify and they called me so many times will I still qualify

    ADMIN – Hi Suzette,

    No, if your number is not on the list you don’t qualify.

  33. tammy dubose says:

    I got calls from this all the time and it says that my number is in the list …but its asking for the number that called me …I do not remember the number or email that contacted me …is there a way to get that info

    ADMIN – Hi Tammy,

    Sadly there is not.

  34. Amy Reed says:

    Haha…I feel sorry for you ADMIN. After the amount of repeat questions, you have gotten, I would be ending each of my replies, with “dumbass”. You have the patience of a saint. Good for you.

    ADMIN – Hi Amy,

    It can be challenging at times. This is particularly true when people ask me about their tuna and milk money.

  35. Joseph Pontious says:

    My husband attempted to submit a form, but it did not accept the date because he was not able to submit it as such…08/15/2017 on his phone…he does not have the // symbols in his keyboard on the phone…please send us a form in the e-mail I have listed.

    ADMIN – Hi Joseph,

    I am not the class action admin thus I am unable to send you anything related to this settlement.

  36. Yanissa D says:

    I submitted my claim, but accidentally put my birthdate instead of putting today’s date after I signed online. With this make my settlement claim null/void?

    ADMIN – Hi Yanissa,

    Send a letter to the class action admin indicating you made an error and to please correct it.

  37. Lynne hruby says:

    Made a claim on website. Did receive claim number but could not print claim. How do I file the claim now.

    ADMIN – Hi Lynne,

    Contact the class action administrator.

  38. Lynne says:

    Need claim form

    ADMIN – Hi Lynne,

    Use the link provided.

  39. Shaun says:

    It’s obvious that more than just “listed numbers” got these calls. I for one got them both on my cell and land line but apparently I don’t qualify for either number, I remember a couple of times they called me at 6 in the morning.

  40. Malll says:

    My phone number comes up as eligible but when I fill out the claimost form online, it tells me to use the number associated with the calls, which I am.

    ADMIN – Hi Maill,

    What is your question?

  41. Pat says:

    When filling out the form, in the contact phone number, does it have to be the one the claim is filed on or can I use my cell # there?

    ADMIN – Hi Pat,

    Your claiming number or affected number can be different from your contact #

  42. Pat says:

    One more question. How do you go about filing a claim for more than one phone call per number? Do we have to prove it or just file a second and third claim? Cause I KNOW I received many more calls than that! Thanks

    ADMIN – Hi Pat,

    File one claim per number the admin will take care of the rest.

  43. Liz says:

    can’t download claim form – Carnival Cruise TCPA Claim Form – just spins and spins…for over 10 minutes…???

    ADMIN – Hi Liz,

    Try a different browser.

  44. Jay says:

    My old number is included, however the listed telephone line owner at the time is now deceased. Can a claim still be filed?

    ADMIN – Hi Jay,

    I believe you can.

  45. Celeste C Taylor says:

    August 15, 2017 at 8:00 pm

    I would like too have the list sent to me to see if my home number is listed, I certainly have received numerous calls offering a free cruise between the years 2009-2014. Please, let me know at your convenience. Thank you.

    ADMIN – Hi Celeste,

    To access the list you click on the link to file a claim.

  46. Celeste C Taylor says:

    August 15, 2017 at 8:14 pm

    My phone numbers are the following:

    home—–702 629-7675

    cell—–702 807-0033

    ADMIN – Hi Celeste,

    Giving us your phone number does not constitute a claim.

  47. Brenda says:

    Does the claim number generated reflect how many people have filed?

    ADMIN – Hi Brenda,

    I don’t think so.

  48. Justin says:

    I filed a claim with my old number i used to have in 2012 Do I need to provide proof for a number I had at the time but no longer have

    ADMIN – Hi Justin,

    I would keep proof handy just in case they ask.

  49. Stephanie Nibert says:

    Filed claims for 3 of my old cell phone numbers that was on the list.Glade someone is finally doing something about this the bugged me all the time.

  50. Daniel Dunham says:

    Hi, I have a Claim number, however, when I try to enter it to get the form, it tells me it is invalid, so then I have tried the phone number again and it says its invalid ??? Please advise

    ADMIN – Hi Daniel,

    Here is the email of the organization that is handling this settlement

  51. Brenda Watts says:

    Thank you my number was included and I have a claim number can I be mailed a form I have no way to print this?

    ADMIN – Hi Brenda,

    I am not able to print or send anything to you.

  52. A. Hunter says:

    I believe I was contacted but would like to search the list for my number to be sure. Where can I search it before submitting the claim?

    ADMIN – Hi Alice,

    Click on the link to file a claim and choose the option to check your number.

  53. Kerri says:

    I have a claim number, but the site is not working to fill out the claim. Is this just some kind of scam, just like the cruise calls I always get???

    ADMIN – Hi Kerri,

    Not a scam.

  54. M. Malan says:

    Just want to check my # … How to ?

    ADMIN – Hi M,

    Click on the link to file a claim and it will give you an option to check your number.

  55. says:

    Do you have an estimate of how many claimants? I realize that some opt out . Just curious. Thanks!

    ADMIN – Hi Me,

    Millions but I doubt people will file.

  56. Kyle wanke says:

    I have got probably 20 of these calls in the past couple years.

  57. Helen Littrell says:

    I got these calls at least a couple times a week on two separate numbers, my numbers are not on your list. How can I get them added?
    Helen L

    ADMIN – Hi Helen,

    You can’t. You were possibly called by a different company.

  58. Mel says:

    Have a claim number but can download file any where giving me an error any solutions

    ADMIN – Hi Mel,

    Try a different browser.

  59. Jason says:

    Hi i thought i had to file 3 separate times will this affect my claim

    ADMIN – Hi Jason,

    Probably, contact the admin to inform them of your mistake.

  60. Melinda Asher says:

    I received a confirmation number online is that all I need to do?

    ADMIN – Hi Melinda,

    Yes that is all.

    • JJsEmail says:

      Now I’m confused. I’m reading that there is a 2nd step after a confirmation number is generated.

      And then I read, That’s all that is needed.

      I have confirmation numbers. Is there another step?

      ADMIN – Hi JJ,

      Step 2 is file a claim

    • Kowalski Whitaker says:

      My cell phone connection dropped before I copied my confirmation number. Can you please text or email it to me.

      ADMIN – Hi Kowalski,

      I can’t, you need to contact the class action administrator.

  61. ameerah withers says:

    My number was found in the settlement.. How long would it take to know if it was accepted?

    ADMIN – Hi Ameerah,

    If you filed a claim and received a confirmation you were accepted.

  62. Frances Riggs says:

    Would there be any cost to us at any point for filing this claim?

    ADMIN – Hi Frances,

    No, there are no costs associated to filing claims.

  63. Jimmy says:

    If the settlement has already be given 12,500,000 and the deadline has been established 11/03/2017. When will the checks be sent out to the people that qualified and had to deal with the phone calls?

    ADMIN – Hi Jimmy,

    If no appeals within months, if there are appeals it will take years.

    • Travis Hill says:

      That’s not true the dude who told me about it has already got a 900 hundred dollar check an the mail…

      ADMIN – Hi Travis,

      It must be from a prior case. Settlements are not paid until the open period to claim is finalized.

  64. Sean says:

    How many unique numbers are on the list? I’m guessing it is millions. If there are a million claims, does everyone realize you get $12.50? Pretty sure the lawyer is the only one getting much out of this.

    ADMIN – Hi Sean,

    Not every person with a valid number will file. But even if you only get $10 you should be happy. Two free lattes! #saynotohatingclassactionlawyers

    • Sean says:

      Not hating on them. Not sure why you were accusing me of hating on them. I’m just saying the lawyers are getting $4,166,666.66. Good for them. That is why they keep showing up for work.

  65. Shelley says:

    Both my landline and cell number are listed – can I submit a claim for both?

    ADMIN – Hi Shelley,


  66. Barbara Smith says:

    I RECEIVED calls but my number is not listed. Several times I just hung up phone without a response

    ADMIN – Hi Barbara,

    It may be from another campaign. Keep your eyes open for new class action settlements.

  67. Victoria Elder says:

    Just heard about this and I remember getting a cal on this. Not sure if it was this exactly but what do I need to do? Give my phone number? I had two different numbers. One 330 784-9649 and 330 245-6211

    ADMIN – Hi Victoria,

    Use the link we provided and verify your numbers then file your claim.

  68. Jason says:

    How do u contact admin

    ADMIN – Hi Jason,

    Scroll up and look for the subsection called contact. All their info is posted.

  69. Jeanne Carroll says:

    I remember getting these calls on my land line. I don’t have caller ID, but I remember these calls, just saw this on the news and thought I would give a response. I get these kind of calls all of the time. my Phone number is 702-386-8653. Thanks for looking into to this matter for me.

    ADMIN – Hi Jeanne,

    You can check on your own using the link we provided.

    • Frank V Morales jr says:

      Hello my name is Frank V Morales jr and I was wondering about my phone also it was a land line can’t remember my cell number my land line was 210-675- other land line was 210-675-1317 thank youg

      ADMIN – Hi Frank V Morales Jr,

      Please use the tool provided to check if your number is included.

  70. john aardsma says:

    they say my clam number is noy on file ?????

    ADMIN – Hi John,

    Then file again.

  71. Confused1 says:

    My husband, I and adult son all we’re on the list (hate thes calls!!). We all live in the same home, will this effect anything? Also is there a minimum payout? I know it said $300 but that’s before fees and depending on how many files, correct? What is the actual likely amount? I know you can’t say exactly but I mean compared to other suits like this? Thank!! I understand if you don’t know but would love to know what’s likely to happen. Thanks!

    PS I totally understand it would only be a estimate and not a guarantee. Also, will I need to click on anything in a email to confirm?

    ADMIN – Hi Confused,

    One claim per phone number. It can be more than one per household. I will be less than $300

  72. Nathan says:

    so what if you’ve gotten these calls but your number doesn’t show up when you type it in? I’ve gotten these calls on my work and personal cell. Spoken to representative and requested to be removed with no success. When i enter my 10 digit number it says I don’t qualify. There is something wrong here.

    ADMIN – Hi Nathan,

    There are multiple telemarketing campaigns that call for Carnival.

  73. Jason says:

    When u call it there is no way to speak to someone live

    ADMIN – Hi Jason,

    I am sorry about that.

  74. vic says:

    I am helping my mother fill out the claim form for the Carnival class action suit.

    Her phone number was shown as included in the suit and we filled out the form but when we tried to submit the form, we get an error message that says to review input and resubmit but every time we go back onto the site, we get the same message. As soon as we click the “check my phone number link” the error message pops up. Can you assist?

    ADMIN – Hi Vic,

    Try a different browser.

  75. JohnM says:

    Tried to file online, but the site says the claim number is not correct. Tried on Firefox and Chrome. Any suggestions?

  76. anita says:

    we don’t have our landline any more but our number. do we have to prove that we had our landline at that time?

    ADMIN – Hi Anita,

    Not for the initial claim.

  77. Tysheena says:

    Hi whats the email and or contact for an admin I accidentally signed my birthdate as Im now realizing it was suppose to be todays date????

    ADMIN – Hi Tysheena,

    This admin does not have an email. If you want to contact them you must go luddite and use snail mail.

  78. Melanie harrison says:

    Phone number 7520896, 9034057381

    ADMIN – Hi Melanie,

    Leaving your phone number here does not help anybody and it does not result in a valid claim.

  79. marilyne natkiel says:

    I do remember getting calls to both my land line & cell in the evening it was very annoying especially when your are taking a ill person at home.. I have gotten call from both Norwegian & Carnival cruises..
    How do I contact this claim.

    ADMIN – Hi Marilyne,

    What do you mean by contact this claim?

    • Matthew H says:

      I have 30 claims for my cell phones for the five year span and all were in the database and I claimed each 3 times. How do I find out if my claims were accepted in the lawsuit and can I get a loan on this structured settlement?
      (E.g JG Wentworth)

      ADMIN – Hi Matthew,

      I believe it was one claim per phone # then the admin would determine how many calls you have received up to three per phone. You will probably need to write to the admin to ask to void some of your claims before they perceive them as fraudulent .

  80. Jennifer Ducote says:

    I received phone calls stating that I received a free cruise.

  81. Amanda says:

    What if you don’t remember if you received a call and the number is on the list, is it okay to file the claim still?

    ADMIN – Hi Amanda,

    The class eligibility is not for those who remember. Is for those who were called.

  82. vicky woods says:

    I have received many calls around dinner hour, not sure if all if any were from Carnival at that time . JUST CHECKING TO SEE IF NUMBER IS ON LIST. THANK YOU

    ADMIN – Hi Vicky,

    Did you check?

  83. BOBBY Hodge says:

    I’ve went to several sites and I haven’t found where you enter your phone number which site do I need to go to

    ADMIN – Hi Bobby,

    If you click on the link to file a claim it will give you numerous options with radio dial buttons. Select the one to check your number. easy peasy.

  84. Sherri L Perry says:

    The web site does not work. This seems like a scam too

    ADMIN – Hi Sherri,

    Not a scam. The real thing

  85. Rob says:

    I never write these numbers down. How do I file
    Not knowing the number?

    ADMIN – Hi Rob,

    The number that called you or your own #?

  86. Eddwena says:

    Hi my name Eddwena I check my phone number but it didn’t show up but they always calling me even now so they not give this to everyone

    ADMIN – Hi Eddwena,

    This is for a single robocall campaign. It is entirely possible that your phone belongs to a different list.

  87. Jason says:

    Need to change my contact number for my claim. How to update that

    ADMIN – Hi Jason,

    You send a letter to the admin via snail mail using the address we provide above.

  88. Misty says:

    I need to correct something on my claim.. what is the Email to fix it? Thank You!

    ADMIN – Hi Misty,

    There is no email associated to this settlement. You must use snail mail.

  89. John says:

    I was contacted by Carnival cruises with a robocall many times I put my phone # in and it is not recognized I believe the counsel for the Plaintiffs has not done the job of discovering all the people in the class like myself. IO remember the calls because of the sound of the ships horn it was distinctive. I object to this representation because it has not included all of those affected the counsel for the Plaintiffs is just looking to cash in and doesn’t show concern for the class.

    ADMIN – Hi John,

    There are multiple campaigns similar to this one that are currently in the courts.

    • John says:

      Well if the subject is “: class action” that the suit is efficient in including members so affected by ” robo calls” it is strange to me if the purpose of class action is efficiency and this isn’t happening one of the purposes of class action is missing. Why aren’t those lawsuits involving TCPA under one umbrella and the lawyers coordinating when that is the purpose of class action?

      ADMIN – Hi John,

      There are many efforts to reform the way class actions are handled. If you have good ideas I encourage you partake in lobbying the laws that regulate this segment.

  90. Frank says:

    How long to get the check once filed complaints t

    ADMIN – Hi Frank,

    It can take months if not years.

  91. Luka says:

    There is a link to file a claim, and check if your phone number is included.
    Posting your number here doesn’t do anything other than making your information public to anyone in the world with internet access. Please be careful with your personal information before some shady company adds your conveniently offered phone number to their list of guaranteed victims to keep attempting to scam.

  92. Paula says:

    I have received these calls at 3 different phones numbers. Can I file a separate claim for each phone number? Thank you.

    ADMIN – Hi Paula,


  93. Jacquelyn says:

    I filed a claim and received a claim number will I be notified of the acceptance by email

    ADMIN – Hi Jacquelyn,

    Just keep your claim number for reference in a safe place.

  94. Sheila says:

    There are typos in my city and zip code. How can I go in and fix them. I have my claim number.

    ADMIN – Hi Sheila,

    Send snail mail certified to the class action admin with the corrections.

  95. Alicia says:

    I was the receptionist for a business receiving these calls. I answered multiples of these calls. The business has since closed but the phone number does qualify on the website. Phone number is currently being used by another business. Would I qualify as the “user” of the phone line receiving the calls at the time and file the claim? I don’t want to risk getting in trouble but also hate to see no one claim it either. I was the one getting the horn blasted in my ear, since I answered the calls. Thanks!

    ADMIN – Hi Alicia,

    Check with the admin but I believe you don’t qualify.

    • Matthew H says:

      In the settlement case they qualify people who were the users of the phone. If you answered the phone, they owe you money.

  96. Yanissa De La Cruz says:

    When I filled out my claim online, I mistakenly signed and dated my birthdate instead of today’s date. With that void my claim? And if so, how can and it be corrected?

    ADMIN – Hi Yanissa,

    You can send a letter to the admin via snail mail with your correction

  97. Heather B. says:

    Hi, I was on here yesterday and got a claim number but didn’t have access to a printer. How do I get that claim number again? Is there a lookup?

    ADMIN – Hi Heather,

    You can send a letter to the admin requesting your claim #

  98. Kayla says:

    I have a general question what if you dont have that phone anymore which I’m sure a lot of us dont will they have us to submit paperwork or anything like that? Also, What if many people have the same old number and both submit a claim because we all received calls? How would they handle that? We will all recieve part of the settlement since we all owned the phone at one point?

    ADMIN – Hi Kayla,

    The person that had the phone during the qualifying period. If two people had the phone during the period both will have to provide evidence.

  99. Mildred Askew says:

    we would block there number but they use another one

  100. Mildred Askew says:

    we woulld block their number tey would usu another number

  101. Kevin says:

    I answered the phone at my job and it was one of these calls. Am I eligible?

    ADMIN – Hi Kevin,

    I believe it reads residential or personal in class eligibility.

  102. Jill says:

    When do you anticipate the checks going out? I have 3 numbers on this list…

    ADMIN – Hi Jill,

    We first need to wait to make sure there are no appeals.

  103. Louis Vanegas says:

    Hello my number was found to be on file with those that were contacted however the file claim is asking for the number that called me I do not have the number they called from any suggestions and how I should proceed

    ADMIN – Hi Louis,

    I don’t think the form asks that. I think it is asking your phone #

  104. Karen says:

    I live with my mother. Can we both file a claim on the same phone #?

    ADMIN – Hi Karen,


  105. Diane Kobal says:

    I entered my dtrs phone since at the time we bought it and there is one in her name also, so now what happens?

    ADMIN – Hi Diana,

    Please word your question differently. I have no idea what you are trying to say.

  106. Jonathon says:

    My number is a part of the settlement and I have a claim number and filed securely online. How do I check to see if and when a check is coming..

    ADMIN – Hi Jonathan,

    If you filed the check will come. It will likely take months if not years but it will come.

  107. Lillian Roschel says:

    I filed a claim on my husband’s tablet and was unable to print the page. My claim number is not showing up when searched for. It was in the last hour. How do we proceed

    ADMIN – Hi Lilian,

    Contact the class action administrator to confirm receipt.

  108. Jimmie wallace says:

    Knowing that these calls were called all over, I received a couple of these calls explaining to the lady how did I get a free cruise and she started asking about my how many in my household,etc 860-995-4220

    ADMIN – Hi Jimmie,

    Thanks for telling us your story. Did you file a claim?

  109. Joe G says:

    Hi – I am having trouble accessing the rmgt site except on my iphone (using both IE and chrome).

    From what I see on my iphone, there is not a link to check if your number is on the list. Is there a new link to the database or list?

    Thank you.

    ADMIN – Hi Joe,

    I see the link from Safari and from Chrome.

  110. Margo angulo says:

    I have received numerous calls on home land line and cell phone with a taped recording saying I won. Then I could hear the ship in the background!!

    ADMIN – Hi Margo,

    Go check if your number is included.

  111. Crystal Smith says:

    I don’t see a list of phone#’s. How can I check if the calls I received were from this campaign?

    ADMIN – Hi Crystal,

    If you click on the link to file a claim you will see a choice to check your number.

  112. Robin says:

    My phone number qualifies, but I have only had it since 2012. Do I still qualify for this claim?

    ADMIN – Hi Robin,

    No, you don’t the prior owner of the line does. Refer to class eligibility.

  113. Megan says:

    How do I prove how many calls I received? Or is that something they can tell with my phone number?

    ADMIN – Hi Megan,

    They have records.

  114. Junie says:

    It happened to me too many times. I have traveled on Carnival so I thought it was them.

  115. N. Jean Ray says:

    How do you know if your cell number was on called list?

    ADMIN – Hi Jean,

    If you click on file a claim it will give you the option to check a number.

  116. Tammie says:

    Where do you go to check you number

    ADMIN – Hi Tammie,

    On the link that takes you to the claim form there is an option to check your phone

  117. Mary says:

    If I file this claim, am I not going to be allowed to take a cruise with these cruise lines?

    ADMIN – Hi Mary,

    You can take as many cruises as you want

  118. Jason says:

    When u call there is no way to speak to a live agent

    ADMIN – Hi Jason,

    This case does not have a live agent. You must use snail mail.

  119. Geral c breen says:

    Everyone who’s phone number that matches in the system from the control center is entitled a cash settlement . you enter your number then if its registered continue to the personal data info:
    Receive your claim number its kept in the record data base untill your check is sent to you ,once cashed your info will not be sold or marketed but will be deleted from the control center as your file will be marked settled ,the process is no get rich quick deal. Its a waiting game but email will be sent to update your address normally or a text letting you no how much is processed and should be mailed within the next 30 business days , I been thru something before similar , no need to be impatient ,this didn’t happen overnight and can not be resolved over night

    ADMIN – Hi Geral,

    Thanks for imparting some wisdom.

  120. Pam Kuspa says:

    Not getting the claim form after entering info. Says file not found. Did get a conf number. Is somerhing mailed?

    ADMIN – Hi Pam

    Please escalate your situation to the class action administrator.

  121. Dan says:

    Are Canadian phone numbers eligible?

    ADMIN – Hi Dan,

    If your number is on the list I guess it would be a part of the settlement. Have you checked?

    • Dan says:

      Yes I checked and it’s not on the list. I have received numerous calls but perhaps it was not from this campaign

      ADMIN – Hi Dan,

      Eventually they will all fall.

  122. Matthew Vogel says:

    Hello I know I received these annoying calls but my number is not eligible. That Horn blare was memorable how could I not forget. Did the call list delete numbers?

    ADMIN – Hi Matthew,

    I can’t answer that question.

  123. Oh Brother People says:

    people need to READ and stop posting your phone numbers and fill out the very small paper work or see if your phone number is even eligible….OMG! Hoping this is on the up and up, since has been on the news… What a wonderful win for the people! thank you…. Have a great day!

  124. BROOKE says:

    I received numerous calls, we finally signed up for their “free cruise” for 4 of us!!!

    ADMIN – Hi Brooke,

    Was it fun and free?

  125. Marilyn says:

    Not as easy to contact the administrator as you make it sound. The phone number has only automated options; can’t talk to a live person or leave a message. The only other option of contacting the administrator is writing to the PO Box number. Am I mistaken about this?

    ADMIN – Hi Marilyn,

    You are not mistaken, class action administrators run lean operations to make sure the bulk of the money is used to pay claims instead of using it to keep a call center staffed. You can also try calling class counsel. They are more likely to answer.

    • Marilyn says:

      Where would I find the number for class counsel?

      ADMIN – Hi Marilyn,

      On the tab titled documents open the document called long notice.

  126. Matt says:

    My current number is on the list but I did not own it at the time. Can I sign up since I’m the current owner?

    ADMIN – Hi Matt,

    The terms of the settlement are written in past tense. “You are included in the Settlement as a Settlement Class Member if you were the owner, subscriber, or user of a residential or cellular telephone line that received pre-recorded telemarketing calls between July of 2009 and March of 2014”

  127. Brian shiffer says:

    My work cell is coming up in this which I have had the same number since March 2009 to present. If I file a claim will my work get the money or me.


    ADMIN – Hi Brian,

    Per the terms of the settlement you are a member if you were the owner, subscriber or user of a phone affected by the robocalls.

  128. Dustin says:

    Hello, is there anu way to cancel a claim I filled out one for my mom but didn’t realize the whole time I was using my phone number which I already had a claim made for so no there are two claims with the seller number but different names.

    ADMIN – Hi Dustin,

    I would send a certified request via mail to the class action administrator.

  129. Cathy Rohal says:

    yes Carnival called and i told them i could not afford a cruise as i was taking care of my mother and they told me i won the cruise but i would have to pay for my mother. i filled out the claim and sent it in but never heard anymore about it. my home phone is 330-678-4401

    ADMIN – Hi Cathy,

    After completing a claim form it takes months if not years to get a check if you are a qualified class member.

  130. Jaymee says:

    PEOPLE STOP LEAVING YOUR PHONE NUMBERS!! And you wonder why you get calls. Thanks for the info I will do as the article says and click link and fill out form.

  131. Bob says:

    What if multiple claimants submit a claim referencing the same phone number?

    ADMIN – Hi Bob,

    I don’t know, I guess if I was the admin I would ask for proof of ownership of the line.

  132. Wanda says:

    If I was contacted at work on a number that belongs to the company, can I as the employee file the claim?

    ADMIN – Hi Wanda,

    This is only applicable to residential or private customers per the class eligibility.

  133. Bob says:

    Please check my math: If the remaining settlement amount after legals fees are deducted (assuming the lawyers are compensated at the typical 33% rate) is approximately $8 million dollars, then in order for each claimant to be awarded $300 for a single call, the total number of claimants cannot exceed 26,666, otherwise, a lesser, pro-rated $ amount, will be awarded with each additional claim. ($8 mil divided by $300).

    ADMIN – Hi Bob,

    Don’t worry about the amount. It will be whatever it will be. Don’t fret over free money.

  134. Michelle says:

    Received a postcard in the mail about this. Made a change to name as it was under my maiden name and signed it. It states it is a claim form. Do I need to do anything else online or by mail.

    ADMIN – Hi Michelle,

    I don’t think so.

  135. amit says:

    I had a couple of questions.
    – If I file once, would it be automatically be considered for 3 calls or do I file 3 separate claims ? How and who would determine how many calls were made out ?

    – I filed the claim in which I entered my physical address. However I just noticed that, this court hearing date is early April 2018. What if I move from my rented apartment by then ? Is there a way, I can change my address ?

    ADMIN – Hi Amit

    1. Yes

    2 Report the address change to the class action administrator via snail mail.

  136. Shannon says:

    Every number I’ve had has gotten these calls, multiple times a day at times. Somewhere I still have cruise tickets from when my ex-husband made me do it, and then upgrade the tickets. Yet my phone number is not included??

    ADMIN – Hi Shannon,

    There are multiple campaigns, this is just one of many under litigation for TCPA violations.

  137. april peterson says:

    please remove claim
    61703030301 if an office phone number cannot be included. If it can, please leave the claim as filed

    ADMIN – Hi April,

    You need to write to the class action admin. The address is listed.

  138. Daniel Musick says:

    Why does my number not show up in the File a claim Check your number here. Yet I just got a call .

    ADMIN – HI Daniel,

    Probably a different marketing campaign by the same company.

  139. JJ says:

    My number US included, I filed online, got a case number, but couldn’t figure out how to save or print from my phone. Should I write to the administrator to get my case number?

    ADMIN – Hi JJ,

    I would.

  140. savannah says:

    it annoys me that I’ve gotten lots of calls for this but when I enter my phone number in it says I’m not eligible. I can’t tell you how many times I’ve hung up on important phone calls just to hear this junk message. i hang up on them saying “let me call you back i think one of my kids Drs are calling me.” those junk phone calls really messed things up because of them I never knew when the Drs were calling and when it was that stupid message saying I won. so when the Drs would call they would go to voicemail because id reject the call thinking it was the stupid message.

    ADMIN – Hi Savannah,

    There are many Carnival campaigns. It is entirely possible that you will qualify for a future settlement.

  141. Cerena Frazier says:

    It said approved at first then I went back out and now it says denied ?

    ADMIN – Hi Cerena,

    The class action admin is best qualified to answer why it changed status.

  142. A. Noid says:

    Used to get these stupid cruise horn calls all of the time but naturally my number isn’t listed. Geez. Back to my Bible.

    ADMIN – Hi A,

    Perhaps you may want to read Genesis 5. Beautiful narrative of the first cruise company ever!

  143. Shelli says:

    Oh, my… people, lets read and if you do not understand then read it again!

    ADMIN – I am sorry for your job.. but I will admit that I laughed hilariously at all of the posts/replies on here.

  144. Patricia Cosper says:

    I have tried numerous times to enter my Claim Numbers (2) and/or the phone numbers. All I get is the following statement: “The Claim Number you entered does not match a Claim Number we have in our Database.” Do you think they could make it any more difficult?? Where did the database claim numbers come from—I do not recall receiving any ‘junk mail’ about this subject. I suppose I will have to call that phone number to see if they can answer my questions, or probably give me the run-around. Robo-calls was the exact reason I deleted our land-line in May 2016. I sure hope the law cracks down on those foreigners calling about my computer problems and the ones ‘from IRS’ threatening to come and arrest me.

    ADMIN – Hi Patricia,

    It sure sounds frustrating. The email for the admin in charge of this settlement is

  145. Ronald Weaver says:

    I have a claim number 60852430001 however when I enter this claim number into the on-line system it says that this claim number does not match, please help me file my claim.


    ADMIN – Hi Ron,

    Contact the class action administrator

  146. Jason says:

    Hi Admin,

    I feel sorry for you reading some of the questions that you get on here… So I hope my question is not redudant or obvious.

    I have two numbers that qualify, am I able to submit 2 claims? Additionally, someone else that I live with has a qualifying number, can we have multiple claims sent to the same address or is there is a limit per household?


    ADMIN – Hi Jason,

    I don’t think there is a per household limit since the class includes residential as well as mobile. It appears it is one claim per number affected during the qualified period.

  147. Felicia Harry says:

    I did not print my claim form. Is there any way to retrieve my claim number?

    ADMIN – Hi Felicia,

    Probably by writing a certified letter to the class action administrator using the address posted above.

  148. Pamela says:

    This doesn’t make sense

  149. Tanya R Myers says:

    Claim site is not working. I was contacted twice in 2016. Once caller ID said Florida. And I believe my wife was contacted once also I 2016. How do I file if site is not working?

    ADMIN – Hi Tanya,

    The site appears to be working now.

  150. Khyrsten Wilson says:

    Hello. I have had several numbers during this period as we have moved alot or my phones would come to their untimely demise. Can I file multiple claims using each phone number that qualifies or can I only get reimbursed for one of the numbers even though I have a few that qualify?

    ADMIN – Hi Khyrsten,

    It appears you can file once per phone number that belonged to you during the qualified period.

  151. B. Clinton says:

    They called me over several times a day during the years of 14,15,16, and now just last week but when you start asking questions they try and get you off the subject and talk over you to in courage you more to take it.

  152. Bill Hausler says:

    My home phone has been called a number of times but not my cell. Do I qualify? Tel # 386 409 7419

    ADMIN – Hi Bill,

    Per the class eligibility posted above “You are included in the Settlement as a Settlement Class Member if you were the owner, subscriber, or user of a residential or cellular telephone line

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