Class Eligibility

All persons in California who received a telephone call between March 23, 2009 and May 1, 2012 from or on behalf of HSBC Card Services Inc. and whose call was recorded or monitored by or on behalf of HSBC.

Estimated Amount

Varies

qualified class members will receive an equal share of the total pool

Proof of Purchase

Tel #

Case Name

“HSBC California Call Recording Lawsuits”
2:15-cv-09093-JVS-AFM 8:12-cv-00885-JVS-RNB 2:14-cv-05615-JVS-RNBx
DISTRICT COURT CENTRAL DISTRICT OF CALIFORNIA

Case Summary

Plaintiffs claim that HSBC violated CIPA by placing telephone calls to each of them between March 23, 2009 and May 1, 2012 and recording or monitoring those calls without consent. HSBC denies these allegations and denies any claim of wrongdoing.

Settlement Pool

$13,000,000

Deadline

08/28/2017

Contact

HSBC California Call Recording Lawsuits Settlement Administrator
P.O. Box 43438
Providence, RI 02940-3438
(855) 306-9610

35 responses to “HSBC Call Recording Class Action Settlement (California Only)”

  1. penelope vigon says:

    i get these calls all the time an it is a pain in the neck

  2. Bettie Todd says:

    I get a call almost every morning from this recorder sometimes it be 5 :00 am

  3. Candis kirkorian says:

    I get these call all the time

  4. Jannell Hudson says:

    I get these calls all the time it’s a shame

  5. CLORA DANIELS says:

    They are a pain in the neck

  6. Tammy Emerson says:

    Nothing worse then getting woke up by these calls

  7. Tammy EmersonEmerson says:

    They are a pain in the behind

  8. S Greene says:

    They never know when to stop

  9. rob dipietro says:

    tried blocking them but same people calling from different numbers

  10. MARCUS CLOSE says:

    I received several calls

  11. Sonia says:

    I have had so many calls from them it gets so annoying

  12. Mark says:

    yeah, it’s annoying sometimes, they even scream Hey please do not hang up…

  13. L. Moore says:

    I get multiple calls several times a week from Jason. I tell him that I am not interested, but he calls again the next day. This is madness.

  14. Kimberly Leopold says:

    I was getting these call all the time to where it was eating up my minutes on my phone

  15. Carlie says:

    Gotten So many Calls different times of the day (Super early and late at night) I had to changed my Number

  16. Barbara Mast says:

    I received numerous telephone calls from HSBC From representatives that were very rude and pushy. evenwas told that I was being recorded when I said”No” I do not wish to be recorded.

    ADMIN – Hi Barbara,

    I don’t think this has anything to do with rudeness.

  17. C perry says:

    What was the settlement per claim?

    ADMIN – Hi C,

    What are you trying to ask? Please clarify.

  18. Vickie Walters says:

    I recieved this card after the date so that means I CAN’T FILE NOW?

    ADMIN – Hi Vickie,

    Reach out to class counsel to report the problem.

  19. Editha oregel says:

    Iim part of it and my name does not shows in California I have a claim number

    ADMIN – Hi Editha,

    If you received a claim number by all means complete a form and submit it.

  20. Irene Chayrez says:

    I have not heard from this claim And I sent the responce in due time back in August.

    ADMIN – Hi Irene,

    You will not have any updates until after the final approval hearing scheduled for October.

  21. VANESSA G ROSAS says:

    i received a numerous call from HSBC in the night time, but i don’t received any letters from CALIFORNIA CALL RECORDING LAWSUITS SETTLEMENTS. How to now if a part of person ho received a claim benefits?

    ADMIN – Hi Vanessa,

    You could write to the class action administrator with your inquiry.

  22. Jennifer Parker says:

    I still get these calls

    ADMIN – Hi Jennifer,

    I hope you filed a claim.

  23. Pam says:

    I have not heard anything from claim and it is past oct 16. I looked everywhere to try and find the out come. I hope stops all the unwanted calls

    ADMIN – Hi Pam,

    If the final approval hearing was not until 4 days ago you are unlikely to hear about it for a while. Sometimes it takes up to a couple of months to see an update.

  24. Samantha Stradley says:

    I received a postcard that said I did not have to send in claim form. Does this mean that I am part of the “Direct group”? If that is the case the final hearing is over as of this past week. How long will it be before they start distributing payouts. Is there a way to find out how much an individual was awarded?

    ADMIN – Hi Samantha,

    Reach out to the class action administrator. He can answer all your questions.

    • David A Farowich says:

      Can you tell me if am getting a settlement i mailed the postcard

      ADMIN – Hi David,

      I can’t, but you can reach out to the class action administrator.

  25. Samantha Stradley says:

    I received a postcard that said I did not have to send in claim form. Does this mean that I am part of the “Direct group”? If that is the case the final hearing is over as of this past week. How long will it be before they start distributing payouts. Is there a way to find out how much an individual was awarded?

    ADMIN – Hi Samantha,

    If you are instructed not to file it is because you are included. You can contact the class action admin to find out more about amounts and timelines.

  26. Daniel W. Kwong says:

    The settlement hearing has been done October 16, 2017.
    So what is up now on the settlement check for each claimant?
    Have a good day.
    Best of lucks to all,
    Daniel W. Kwong
    E-Mail: ghh_dwk@yahoo.com

    ADMIN – Hi Daniel,

    At the moment I don’t have any updates

  27. Michael Murray says:

    Has the settlement been approved, and if so when will settlement checks be mailed.

    ADMIN – Hi Michael,

    The last I saw on this case was the attorney’s request for payment. This was on 10/16 the same day as the final hearing. That request leads me to believe it was approved but I was unable to locate anything that indicated when it was going to be paid.

  28. David A Farowich says:

    How can you get it touch with class action administrator

    ADMIN – Hi David,

    Here is the contact info:

    HSBC California Call Recording Lawsuits Settlement Administrator
    P.O. Box 43438
    Providence, RI 02940-3438
    (855) 306-9610

  29. Dena Zepeda says:

    The recorded message tells nothing about our checks being mailed out.. Please be accurate with Admin info.. This is getting annoying that you continue taking us in circles..

    ADMIN – Hi Dena,

    We are not the class action administrators. We are simply an informational publication with no association to most of the settlements. If you did not get what you needed from the admin phone consider reaching out to class counsel.

  30. David Farowich says:

    Is their a live person that we can contact

    ADMIN – Hi David,

    If you are having a hard time contacting the class action administrator try class counsel. You can find their info in the FAQ for the settlement.

  31. David Farowich says:

    How can we contact somebody in the class action administrator for see when the sent the check out and to find out if I am getting a check

    ADMIN – Hi David,

    You contact the administrators using the phone number we provide under contact. If they don’t answer you contact class counsel using the phone provided on the official page of the settlement or you call the main line for the class action administrator which you usually find in the footer of most settlements.

  32. David Farowich says:

    What is the FAQ

    ADMIN – Hi David,

    All official class action settlements have a section called FAQ which stands for Frequently Asked Questions. This section is offered in tab format and it provides you with answers to the most commonly asked questions.

  33. David Farowich says:

    That number you gave me is a recording

    ADMIN – Hi David,

    If the class action administrator has decided not to have a live agent you can always get a hold of class counsel. You can locate class counsel information in the official page FAQ under the question Do I have a lawyer representing me?

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