Class Eligibility

You are a class member if you are a resident of the United States and its territories who were the original purchasers of one or more ‘Washers’, for home and not commercial use, between January 1, 2002 and December 31, 2006.” According to the settlement documents, the term “Washer” simply means any LG-brand front-loading washing machine.

Estimated Amount


Or a $105 Washer Rebate Certificate (redeemable for the purchase of a washer from an authorized washer dealer after the effective date of the LG washer settlement). NOTE: This rebate certificate will expire 12 months from the effective date of the settlement.

Proof of Purchase


Case Name

In re: LG Front Load Washing Machine Class Action Litigation,
Case No. 2:08-cv-00051-MCA-LDW
U.S. District Court for the District of New Jersey

Case Summary

This settlement resolves allegations that certain washing machines were prone to developing mold and/or foul odors.

Settlement Pool





LG USA Front-Loading Washing Machine Settlement ICA
1801 Market Street, Suite 660
Philadelphia, PA 19103

21 responses to “LG Front Loading Washer Class Action Settlement”

  1. marcia cornelius says:

    I have still not received my rebate check from the entry I made through you back in October 2016.

    ADMIN – Hi Marcia,

    Have you contacted the administrator?

  2. kirk lansing says:

    We have not received our settlement. Our reference numbers are 22297 for $35 cash and 22303 $105 rebate.
    Please let me know what to expect. Thank you

    PQ Claim number ?Control Number: Kirk Lansi

    ADMIN – Hi Kirk,

    You need to contact the administrator.

  3. Lee Hall says:

    Hi. I filed a claim online but it seems it did not go through. How do I ensure I get the rebate?

    ADMIN – Hi Lee,

    Contact the admin to see if they have your claim on file.

  4. Mary Reaves says:

    I have not received my $35.00 rebate since Sept. 2016
    The reference is to contact the administrator.
    Who is the administrator?

    ADMIN – Hi Mary,

    Here is the info:
    LG USA Front-Loading Washing Machine Settlement ICA
    1801 Market Street, Suite 660
    Philadelphia, PA 19103


    I have not received my $35 either. I have called the phone number you provided and I am still unable to actually talk to someone. Can you help?

  6. Lisa Roderick says:

    Lisa Roderick April 3, 2017
    I filed my claim form as soon as I received it, I believe in September or October 2016 I have yet to receive the settlement I choose of $35.00. Please advise if further info is needed from me or tell me when I can expect my settlement check. Address: 34 Hemlock Terrace Ocala, FL. 34472 I see from other comments that I am not the only one awaiting a settlement check. Thankyou.

    ADMIN – Hi Lisa,

    Wait patiently. It will come

  7. guadalupe zapata says:

    I can’t seem to find my receipt for my washer is there any other proof I can send to receive my rebate.

    ADMIN – Hi Guadalupe,

    Sears keeps records of your purchase.

  8. William Brown says:

    Can you verify that my claim was processed. My control number is LG1024745 and
    I processed the request for the $35.00 which I would like to exchange for the $105.00

    ADMIN – Hi William,

    I can’t. Please email the class admin directly.

    • William Brown says:

      How do I contact the class admin directly?

      ADMIN – Hi William,

      LG USA Front-Loading Washing Machine Settlement ICA
      1801 Market Street, Suite 660
      Philadelphia, PA 19103

    • William Brown says:

      I still have not found the answers to the two questions:

      Have you verified if either William P Brown (, or Mary E Brown ( is listed as valid claiment?

      Can the claim be changed be changed from $35.00 to the $105.00 rebate voucher?

      ADMIN – Hi Mr. Brown,

      We can’t help you here. We are simply an informational website.

  9. Helen Jones says:

    You will never believe this, but today, May 24. 2017, I went to a bank to cash my settlement check for $35.00. I went to the drive thru window and as I placed the check in the box, the wind caught it and blew it away. Here in Idaho the wind is blowing 50 MPH. Can you place a stop payment on that check and issue me a new one?
    The river is just below the bank and we think that is where it landed. Believe it or not, this is true and the banker well attest to it if necessary.

    ADMIN – Hi Helen,

    I don’t issue checks. The class action admin does. Scroll up to find their info.

    • Helen Jones says:

      does that mean you will cancel my comment?

      ADMIN – Hi Helen,

      Yes I could potentially delete any comment I don’t feel is useful to other people.

  10. Helen Jones says:

    How long before I receive a reply to my request?


    ADMIN – Hi Helen,

    Your question can be best addressed by the class action admin. Their info is posted above.

  11. Cheryl says:

    Can’t get LG to pay 105- rebate

    When I received the original postcard for the LG Class Action Settlement, I received a postcard in 2016
    Settlement Benefits: (2) a washer rebate worth 105.00 , redeemable after you purchase a new washer from an authorized washer retailer.

    I went to the website, filed a claim, and after getting rid of my nasty unit, I purchased a new LG machine. Now when I get the NEWEST LG rebate forms, they’re telling me my purchase must have been made after November 28, 2016 to collect the 105-. This is ludicrous since the original post card never specified any exclusion dates for the offer. I’ve tried contacting the administrator who keeps quoting the terms of the settlement agreement.

    I’m just wondering how many other people were lured into purchasing a new LG washing machine based on the promise of receiving a 105- rebate; but now after purchasing one they can’t collect that rebate because the purchase was made prior to a date window that was never specified in the initial postcard sent by LG.

    ADMIN – Hi Cheryl,

    I can see how this is frustrating but in reading the long notice to which you were referred via the postcard I do see references to date restrictions.

  12. Pia Hemeyer says:

    I sent my receipts from the purchase of my washer and dryer. I could no longer wash with that machine as there was a baby in the house and feared for her health as it has mold in it. Now I get another letter saying they need serial # I have my receipt from Home Depot!!! This is not enough???

    ADMIN – Hi Pia,

    Your receipt should include serial #. I know all of my appliance receipts include information about the appliance.

  13. Timmi says:

    Frustrated. I have been trying to file my LG Rebate online. It won’t accept any document pdf. jpg or gif. I’ve tried to do it on three different devices and none of them will work. What’s wrong with the website? Anyone else have these issues?

    • Timmi says:

      I’ve also sent emails to what I think is the adminstrator info@lgadministrator…. and no response. The links in the rebate website to contact are dead.

      ADMIN – Hi Timmi,

      Once the links are dead it usually means that the class action administrator is no longer doing anything to resolve any issues related to the settlement. Try reaching out to class counsel.

  14. Chet Oliver Jr says:

    I have been trying contact the Administrator for the past 24 hrs. Just purchased a new LG washer on November 20, 2017 just under the dead line. Well they just delivered the washer and tried to update my claim that I made on Nov. 20 and the web site is closed down, call the phone number and you are given a list of options but none of them let you give them any information. Looking for some help from the Administrator before they receive all the money and I get nothing, please reply. Conf.#LG00000274A

    ADMIN – Hi Chet,

    If you are having trouble contacting the administrator consider escalating to class counsel.

  15. Wendy Beible says:

    I have not received my $50 check as stated in the form I filled out from the class action suit I filed in October 2016 and it is now December 5, 2017. What seems to be the problem? This is totally unacceptable for any company. If the rolls were reversed and I was required to send money to LG, they would have a collection agency after me PDQ.

    ADMIN – Hi Wendy,

    We are not the class action administrators thus we are unable to address specific cases.

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