Class Eligibility

You are a class member if you are an individuals or entities who, on or after May 18, 2007 through the date of final approval order, received a telemarketing call made by a Monitronics Authorized Dealer, or an Authorized Dealer’s lead generator or subdealer: (a) to a cellular telephone number through the use of an automatic telephone dialing system or an artificial or pre-recorded voice, or (b) to a residential telephone number through the use of an artificial or pre-recorded voice, or (c) to a cellular or residential number registered on the national Do Not Call Registry more than once within any twelve-month period.

Estimated Amount


It may be more based on the number of qualified applicants

Proof of Purchase

Tel #

Case Name

In re: Monitronics International Inc. Telephone Consumer Protection Act Litigation,
Case No. 1:13-md-02493
U.S. District Court for the Northern District of West Virginia

Case Summary

The Plaintiffs in this settlement allege that Monitronics International, Inc violated the Telephone Consumer Protection Act, or TCPA, by by making or causing others to make on Monitronics’ behal, automated telemarketing calls by using an automatic telephone dialing system and/or an artificial or prerecorded voice to cell and residential phone numbers, and cell and residential phone numbers previously registered on the national Do-Not-Call registry. Monitronics denies these allegations.

Settlement Pool





Monitronics Settlement Administrator
c/o Kurtzman Carson Consultants
P.O. Box 404035
Louisville, KY 40233-4035

45 responses to “Monitronics Robocalls TCPA Class Action Settlement”

  1. Gene J says:

    is there a way to check and see if your name was dialed as was offered in another class action settlement

    ADMIN – Hi Gene,

    There is not.

  2. Karyn Hernandeez says:

    I have been constantly hounded by toll free as well as local calls from a local number, Claiming that I owe money to some corp., or educational system even after I have consolidated my student loans and working with a litigate company. I have received threats, saying ” good luck in court” ; I have even been threatened to be dragged out of my own house if I didn’t agree to certain terms and complied to some kind of payments. When I call them back the phone no longer works or get the run around and wont be disclosed of any information as to what it pertains to. When I do get an answer alot of red flags go off, they would give me the wrong ytd, financial institution, as well as my name misspelled. This has been going on for a long time now and it has literally put alot of mental and emotional stress on me and I’m on disability for mental disorders so once you get me upset it takes alot from others to calm me down they have even gone as far as to threatening to garnish my ssi/ssdi income. Is that even legal??? What can I do to get these calls to stop??? And finally when I request this so called paperwork they have for me I request a copy to be mailed yet nothing comes in then more calls comes flooding in….. It ruins my day and i cant be productive or focus on my daily scheduled regimine. So where do I go from here cause I have 1 800 #s out the wahzoo as well as unknown local calls claiming and threatening to take me to court. PLEASE I NEED HELP.

    ADMIN – Hi Karyn,

    Change your phone number. Do not answer unknown #s. When applicable file claims for TCPA settlements

  3. Cynthia Terry says:

    If I can not recall if any of the pre-recorded calls and/or calls from an actual person I have received over the past year came from Monitronics, should I still fill out the claim form ?

    ADMIN – Hi Cynthia,

    I would not.

  4. Tracey delehanty says:

    I got card but in my husband name he been death for 7 years im not going to respone to it probale scam.

    ADMIN – Hi Tracey,

    You may apply for the settlement since you are entitled to his estate.

  5. Denene Poole says:

    I have been hounded so much by these phone calls, so i stop answering them. I have also tried to call them back an the phone number is no longer in service. something needs to be done about this.

    ADMIN – Hi Denene,

    That is the very purpose of this settlement

  6. M says:

    What were they selling? It would help if you could describe the nature of the calls so we can determine if we are part of the class.

    ADMIN – Hi Miriam,

    Home monitoring. The system is similar to ADT.

  7. nsb says:

    I was called so many times by robo calls that I eventually canceled my land line. It was maddening. Glad to see these crooks get their comeuppance.

  8. p says:

    How did you determine that you should send me the settlement claim form? More or less how did you get my contact info to inform me about this settlement?

    ADMIN – Hi P,

    I am not the class action administrator. I did not determine a single thing.

  9. Vicky Mercer says:

    I have gotten call from a local number where I live about a credit card I do not have. When I call them back there is no such number. I get calls from ADT a lot as well as Window Replacement. How do they call from a local number?

    ADMIN – Hi Vicky,

    They use a computer that hides the real number

  10. Rhondaklewis says:

    I got these calls too. I thought it was a scam so I hung up. They were relentless. Now how about getting rid of the smoke detector and the people who keep telling me my computer is calling them Microsoft and they need to fix it.

    ADMIN – Hi Rhonda,

    That is a scam that originates overseas. Not much can be done about it.

  11. KH says:

    What were the numbers used by Monitronics to call Plantiffs?

    ADMIN – Hi KH,

    I don’t have that info but you can call the class action administrator to ask

  12. Kem says:

    I keep receiving phone calls at my business my personal am I sell phones from a Robo call for google ads I get at least 2 to 3 phone calls a day I asked him to take me off of their list but they keep calling is there any repercussions for this

    ADMIN – Hi Kem,

    You can always contact a class action attorney in your area to see if they are willing to move forward with a case.

  13. Robert Cox says:

    I got this call also, they would call from every where all day long.

    ADMIN – Hi Robert,

    That makes you a class member.

  14. KARLA Foster says:

    Hi do I qualify for the Lawsuit settlement ?

    ADMIN – Hi Karla,

    You are a class member if you are an individuals or entities who, on or after May 18, 2007 through the date of final approval order, received a telemarketing call made by a Monitronics Authorized Dealer, or an Authorized Dealer’s lead generator or subdealer: (a) to a cellular telephone number through the use of an automatic telephone dialing system or an artificial or pre-recorded voice, or (b) to a residential telephone number through the use of an artificial or pre-recorded voice, or (c) to a cellular or residential number registered on the national Do Not Call Registry more than once within any twelve-month period.

    • Sandra says:

      How would I know which unknown numbers are coming specifically from Monitronics? I

      ADMIN – Hi Sandra,

      How to know the unknown. That is a good question. If you recall having a call from Monitronics from a particular area code look at your phone history and include that phone # in your claim

  15. Claire Haddad says:

    I have been woken up many times while taking a nap. These calls are so annoying and seem to come at the worse times like having dinner, taking a shower, napping and when it’s difficult getting to the phone. Years ago such calls never were allowed. We need to get back to a peaceful existence with no annoying calls.

    ADMIN – Hi Claire,

    I also look forward to that day. Meanwhile go ahead and file your claim if you are a member of the class.

  16. dennis williams says:

    I forgot the number they called from where can I get the numbers from

    ADMIN – Hi Dennis,

    You could try to contact the class action administrator and have them disclose the numbers so you can match them against your own phone records.

  17. Lisa L. says:

    Today I received a notice inviting claims, addressed to my father in Pennsylvania a few weeks after he died. I am his executrix and am currently working on settling his estate. How complicated would it be for me to (a) submit a claim on behalf of his estate, and (b) arrange for his estate (or heirs?) to receive the payment? Would this have to be done through probate court? Also, how likely is it that individual payouts could be much higher than estimated (asking because the estimated amount is not worth extra effort)?

    ADMIN – Hi Lisa,

    Contact the class action administrator. You need to prove that you are in fact in charge of the estate. It does require a few hours of extra work but I really can’t tell you if it is worth your time or not. It all depends on the value of your time.

    • Lisa L. says:

      Thank you. I’ll phone the administrator. I have state papers declaring me the executor, so that part should be simple.

  18. Nedra Carey says:

    I mailed the card back in today with two numbers that match the calls your searching for. Also I filed online but different numbers. Wil the courts call me to verify this? I had a app called Mr. Number because I was receiving so any calls. Do I need to start all over?

    ADMIN – Hi Nedra,

    if the numbers belonged to you and they were valid numbers you are a class member. If you submit again it will be considered a duplicate claim.

  19. Nedra Carey says:

    I also had to keep spending money to change my numbers often.

    ADMIN – Hi Nedra,

    We often hear similar stories. If you are a member of a class related to TCPA violations by all means file your claims to receive a portion of the settlement.

  20. J.kaur says:

    Hi I received a card with a claim number and I want to know how I can find out that I’m a part of it and what the numbers are because I get so many phone calls so how will I know which number it is and which one to put on the form

    ADMIN – Hi J,

    Please contact the class action administrator.

  21. Robert Amato says:

    get robot calls or other calls about IRS and others

    ADMIN – Hi Robert,

    If you get calls from Monitronics you are likely a class member. Please consider filing a claim.

  22. diana says:

    Ppl please. The admin got our numbers because we reported the call to the Public Service Commission. That’s their job! Recently I commented that I wonder if reporting to the PSC did any good. See? It did. Also I get a long spate of calls and once I start reporting they go completely away for 6-10 months.
    Still idk how the companies that call about my credit card (saying there’s nothing wrong with it but pls talk to us)

  23. diana says:

    Same Diana, I intended to say- the constant recorded call saying no problem with credit card. Guess that’s a catch phrase BC I have no problems at all with my cc. I always report that number.

  24. Desiree Wanner says:

    My assumption is that since not everyone in the USA got the settlement notice cards in the mail, those of us who did were sent them for a reason. My problem is I’ve had several phones/number since 2007, there’s no way to look for any calls from 11 years ago.

    ADMIN – Hi Desiree,

    If you got a card you are likely a class member, by all means file a claim.

  25. Tracey Price says:

    I have been getting a lot of robotic calls and 1800/ 1888/ and local calls as well saying they will take me to court not only did I put them on the no call list they find a way to get around the no call list the theats are not good they have hit my son’s phon and my mom’s phone to irs calls too not a good thing the threats of putting me or my family in jail

    ADMIN – Hi Tracey,

    That sounds super frustrating, make sure you document every call for future class action settlements.

  26. Ari says:

    I changed my number multiple times, I don’t remember all those numbers.

    ADMIN – Hi Ari,

    If you believe you are a class member by all means file a claim.

  27. Christina L Stark says:

    What if i am unsure of the phone numbers

    ADMIN – Hi Christina,

    Unsure of your own phone number?

  28. Lamont Brantley says:

    Lamont Brantley is NOT taking THE SETTLEMENT
    YOU CAN CALL ME ? AT 2037272821

    ADMIN – Hi Lamont,

    We are not the class action administrator thus we are unable to call you.

  29. Tracey says:

    Why is there never a list of the offending phone numbers that the calls came from?
    How are we supposed to know if we received a call from this specific company when just the phone number comes up? I received countless calls from unknown numbers, individual names/company names do not appear, just the phone number. I don’t recognize, I don’t answer, period.
    I would love to be part of a settlement but have no way of knowing what phone number they call from, or what call center they may use, yada yada yada…

    ADMIN – Hi Tracey,

    This is because often they use a machine that hides their phone behind the number of a private citizen and they go through thousands of numbers.

  30. Claudia Diaz says:

    hi today is february 21 2018 ,I recibe my Letterman for Submit butacas información don remenver my pones numbers!!!! Wat can I do???

    ADMIN – Hi Claudia,

    You can try your best and enter what you recall.

  31. Bily Draper says:

    I’m jus sick of it call’s all day into the night. I’m a vet. I need alot leaving alone . It’s so wrong!!

    ADMIN – Hi Bily,

    A vet as in a veteran or a Vet as in a veterinarian?

  32. Ed in Florida says:

    I operate a small business and receive so many such calls on my cell,I think that companies who would stoop to such practices should be put out of business,yet this is an era of small print and deceit at every level of politics and business which at times are difficult to tell apart.I answer most all calls as my cell is my work number.
    So please sue their arse deep enough to destroy them.

    ADMIN – Hi Ed,

    I believe that is the whole idea behind TCPA

  33. Catherine Smith says:

    I received the card in the mail and still haven’t received a response or payment who do I call to check status .

    ADMIN – Hi Catherine,

    You contact the class action administrator.

  34. Anita G. says:

    hi was wondering it is past may 18, 2018. my question is when will we find out what we are getting in law suit. also is it only 10-15 total even if I had proof of so many #’s. please let me know what is going on, when we should hear and approx. amount. as for all the harassing these scammers are spoofing into #s and harassing me it should be a lot more for someone who on disability and the stress they cause. I get so mad. you can only block so many # and then they continue every day 10-20 times or more on home phones and cell #. Please put these people out of business. when you ask them to leave you alone , they hang up or call you names and tell you you cant stop them, They have hacked into my own home # and are calling people from that and I am getting calls from people they have called and getting yelled at. try to explain that its an app on internet and they can spoof any number without getting into any trouble. so tired of this constant harassing.

    ADMIN – Hi Anita,

    Have you tried reaching out to the class action admin?

  35. Patti says:

    Who is the class action administrator?

    ADMIN – Hi Patti,

    As listed above the class action administrator is:

    Monitronics Settlement Administrator
    c/o Kurtzman Carson Consultants
    P.O. Box 404035
    Louisville, KY 40233-4035

  36. Greg says:

    Has anyone been paid? Nothing here!

  37. Chris says:

    I have moved since I sent in my card. Have new address and phone number. Should I notify them and if so, where? I keep going around in circles at the website and phone call. Don’t even know if I’m on the list and will we get our money and when.

    ADMIN – Hi Chris,

    Scroll up to locate the address for the class action administrator. Send them a certified letter with your new address.

  38. Sylvia white says:

    Class action settlement was in May or June
    When will they be issuing checks and how much

    ADMIN – Hi Sylvia,

    When all appeals have cleared.

  39. Abdul-R Rashid says:

    I have a new address it is: 710 Collins St. Apt. 615 Kalamazoo, Mi. 49001

    ADMIN – Hi Abdul,

    Address changes must be submitted to the Class Action Administrator. Scroll up to locate their info under subheading titled contacts.

  40. Bub says:

    Monitoring – “When all appeals are cleared.” Could that be a couple of years from now 8/2018? I need my $25!

    ADMIN – Hi Bub,

    I know you need your $25 but that is not going to change the facts.

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