Class Eligibility

Iff you received either a prerecorded call or call using an “artificial” voice from SCI Direct (also known as the Neptune Society) at any time since October 16, 2013, or you received two or more calls within a 12-month period from SCI Direct (after May 27, 2012), you are likely included.

Estimated Amount


This is a pro rata settlement. You will receive a portion of the the pool after expenses

Proof of Purchase

Phone #

Case Name

Allard and Strache v. SCI Direct Inc., dba Neptune Society,
Case No. 1:17-cv-04692
District Court for the Northern District of Illinois

Case Summary

This lawsuit is about whether SCI Direct violated the Telephone Consumer Protection Act when SCI or companies working on its behalf made calls through the use of an artificial or prerecorded voice and did not have the recipients’ permission to make these calls, and made calls to consumers without a proper “Do Not Call” policy in effect.

Settlement Pool





Strache v. SCI Direct, Inc. Settlement Administrator
c/o Kurtzman Carson Consultants
P.O. Box 404039
Louisville, KY 40233-4039

11 responses to “Neptune Society TCPA Class Action Settlement”

  1. Vicky L Bentley says:

    I received these calls a couple of times was not happy.

  2. Alaura says:

    Is there a way to check phone numbers?

    ADMIN – Hi Alaura,

    This settlement does not have a tool to check but you can try calling the admin.

  3. Rosemary Jolley says:

    I received multiple calls from this company. I requested the company to please remove my name and number from their list. They advised me it would take a few days to remove my information.

    ADMIN – Hi Rosemary,

    If you are a class member by all means file a claim.

  4. Lowell W Davis says:

    I am over 84 and can’t remember if I sent the tear off card ? is there any way I can see if I sent a claim ?they did call me several yimes during that time,

    ADMIN – Hi Lowell,

    Yes, you can write to the class action administrator to ask if they received your card.

  5. Domingo Cesar says:

    I have been getting calls from multiple unwanted, calling sources. Several times over on some. I never answer, so I don’t know exactly the source entity. How do I move forward with these type of claims? Do I claim anyways? Or do I need a certain amount of proof before I do?

    ADMIN – Hi Domingo,

    I would not claim. You could have received calls from millions of potential people. You have no way of knowing if it was Neptune.

  6. Odessa Crenshaw says:

    Yes They Called Me To. Over and Over. Just Hot Tired.

    ADMIN – Hi Odessa,

    It sounds like you are a class member. By all means file a claim.

  7. Jack Robinson says:

    I receive calls, so what do I do?

    ADMIN – Hi Jack,

    You file a claim.

  8. Amy says:

    How do I know if this company has called me? I get so many that it’s unreal.

    ADMIN – Hi Amy,

    You would totally know. They offer cremation services. Hard to forget.

  9. Mary Gerelene Dominici says:

    I’ve received so many calls I cannot count them all and I reported the telephone numbers, date and time of call to the National Do Not Call. The most of the calls were 2016 and 2017 and at one point during that time I had received 21 calls in 3 days.

    ADMIN – Hi Mary,

    If you believe you are a class member by all means file a claim.

  10. Patricia Chandler says:

    I received pre recorded calls from a company & kept calling over and over harassing me. It was a voice recorded cal but not sure if it was this company! I mean all hours of the day, early morning calls from a recording. I kept calling back asking them to stop calling my house. And said it would take up to 48 hrs to remove my number. and it never got removed. went through this for about 3 weeks tops I do believe! annoying..

    ADMIN – Hi Patricia,

    Just a random company? They did not tell you what they sold?

  11. beverly alcorn-poon says:

    yes I recieved numerous calls from them…either at 7am.or at 8:30pm..I was really upset every morning…complained wanted to talk to supervisor…click….over and over

    ADMIN – Hi Beverly,

    Super frustrating. Please remember to file your claim.

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