Class Eligibility

All individuals in the United States, from November 6, 2011 to October 16, 2017, who received from or on behalf of SolarCity (1) one or more calls on their cell phones or (2) at least two telemarketing calls during any 12-month period where their phone numbers appeared on a National or State Do-Not-Call Registry or Solar City’s Internal Do-Not-Call List more than 15 days before the calls. Everyone who fits this description is a member of the Settlement Class.

Estimated Amount

Varies

The settlement will be distributed pro rata. That means every class member will receive an equal amount

Proof of Purchase

Cell #

Case Name

Lucero v. SolarCity Corp.
Case No. 3:15-CV-05107-RS
United States District Court Northern District of California

Case Summary

The lawsuit alleges that the Defendant made marketing calls to consumers for the purpose of offering the Defendant’s products and that the Defendant violated the federal Telephone Consumer Protection Act because some consumers did not agree to receive these calls. The Defendant denies the allegations and maintains that it has strong, meritorious defenses to the claims. The Settlement is not an admission of, and does not establish any, wrongdoing.

Settlement Pool

$15,000,000

Deadline

04/16/18

Contact


Lucero v. SolarCity TCPA Settlement
P.O. Box 4655
Portland, OR 97208-4655
1-888-865-0824

25 responses to “SolarCity TCPA Class Action Settlement”

  1. Phyllis Ashton says:

    Website from postcard comes up as Mictcpasettlement.com & TCPA not SCTCPASettlement.com !
    Called for paper claim form on 10/19/2017. IRRITATING.

    ADMIN – Hi Phyllis,

    We are not the admin and have no responsibility for misprints.

  2. Tahara Ward says:

    HI I had several different cell phone number I can’t remember what number was used is there a list with my name on it I got the form I just don’t know what number you have don’t want to perjury my self claim # 1339091482 is their any one there that can help me ready to send claim form to you.

    ADMIN – Hi Tahara,

    Reach out to the class action administrator.

  3. Jacqueline VAsqez says:

    Hi I was trying to file a claim can I be mailed one.

    ADMIN – Hi Jaqueline,

    This settlement does not have a paper form. You must file online.

  4. Lillie R Brown says:

    Received calls. On do not call list.

  5. Lillie R Brown says:

    I am on the Do Not Call List. I received calls fron SolarCity.

  6. Enith Menendez says:

    I received calls that sound similar to a solar company. Please check my number.

    ADMIN – Hi Enith,

    Even if you had given us your phone number we would have no means or authority to check it. You can reach out to the class action administrator; they might be able to help you out.

  7. DHarma Sawyer says:

    Many of you if you had a door knocker or Home Depot Energy consultant capture your information, you touched “accept” to a statement that gave Solarcity permission to use your phone line given for telemarketing and business.

    ADMIN – Hi Dharma,

    That info is super useful. Thanks!

  8. Clarice King says:

    What about landlines? I get four to five calls every day from solar a solar company even after telling them I’m on the no call list and ask them to not call again. Them and foreclosure help companies and medicare supplement companies. All day long they call and with different ID numbers.

    ADMIN – Hi Clarice,

    Yes if your landline was in the Do not call registry and met all other criteria set forth in the section titled class eligibility.

  9. Robert Alexander says:

    Calls from solar city became too much in a one day period

    ADMIN – Hi Robert,

    That makes you a class member!

  10. lesle marchese says:

    please mail me a claim form unable to pull up.

    ADMIN – Hi Lesle,

    We are not in charge of this settlement and we are unable to satisfy your request. You need to contact the class action administrator.

  11. Deb B says:

    I got MANY call on my cell and landline…even after we started using their service we kept getting calls to see if we needed solar =O

  12. Alan says:

    I received calls from SolarCity, but the numbers are coming from their representatives’ personal mobile phones. Sometimes they setup an appointment to discuss their quotation but never showed up. Will makes me a class member?

    ADMIN – Hi Alan,

    Class eligibility is as follows:

    All individuals in the United States, from November 6, 2011 to October 16, 2017, who received from or on behalf of SolarCity (1) one or more calls on their cell phones or (2) at least two telemarketing calls during any 12-month period where their phone numbers appeared on a National or State Do-Not-Call Registry or Solar City’s Internal Do-Not-Call List more than 15 days before the calls. Everyone who fits this description is a member of the Settlement Class.

  13. John says:

    I received a card with a claim number so does that mean I did receive calls in that time frame from this company? From 2011-2016 is kind of a long time to remember what company has been calling you. I’ve received a lot of telemarketing calls over that time. So I guess is there a way to check?

    ADMIN – Hi John,

    If you received a card you are likely a class member. Go ahead and file your claim.

  14. Robert and Dorothy DeVrieze says:

    I have received several calls,we now have solar panel and we our still getting phone calls

    ADMIN – Hi Robert,

    If you have a panel you authorized the call therefore you are not likely to be a class member.

  15. Ashley huber says:

    On do not call list doesn’t seem to matter

  16. Ann says:

    As a customer of SolarCity, I immediately am very uneasy and suspicious about this claim. My first thought is that there must be a “special interest” with Lucero coming against SolarCity – AND I DON’T LIKE IT. We need to institute renewable alternative energies in our world. Why is Lucero’s REAL motive?

    ADMIN – Hi Ann,

    This has nothing to do with the type of energy they sell. The settlement is related to violations of TCPA. They called you without your permission. No conspiracy here.

  17. john says:

    I get calls like once a month from them. I always tell them to not call me again. They don’t listen.
    They also send me regular mail too.
    Yes, I did file a claim.

    Now only if someone can go after Luke Joshua. Calls from them got so annoying, like almost every hour. Gotten so bad I had to block that number.

  18. velma edmond says:

    I have several calls from Solar city, when they final came out they said I needed under panel before they could put on solar panel which would cost me $11,000.00.

    ADMIN – Hi Velma,

    The question is: Did you authorize Solar to call you? If you signed one of those Home Depot forms to have a salesman come to your house they were entitled to call you and you are not a class member.

  19. Patricia McFarland says:

    I have a Confirmation Code is: HXUVBLYJ but no claim number has been sent to me. Called your phone number and it said it’s no longer in service. I listed 3 and possibly 4 numbers that I have been harassed by cruise lines (and other unwanted soliciting) over the years. I lived in Oklahoma until 2013. Am now in Colorado since 2013. EVERY number I ever had have been on both the state & federal DO NOT CALL LIST since the lists began.
    I absolutely am apart of this law suit! But how do I get a claim number?

    ADMIN – Hi Patricia,

    This settlement is about calls pitching solar panels. Perhaps you are talking about Carnival Cruises settlement? For that settlement not all numbers qualify. If you have a confirmation number it is because you have already claimed.

  20. Roxanne Jenkins says:

    Hello my name is Roxanne Jenkins, I believe I am apart of this Class Action suit although I have had several different telephone numbers since 2011 till now and I’m on a no call list but still I’ve been contacted by telemarketers within this time span about Solar Panels, Pleas tell me what do now about receiving my part of this Class Action Suit, I reside in NYC

    ADMIN – Hi Roxanne,

    File a claim using the link provided.

  21. Irena Holmes says:

    I receive calls all the time I don’t know if any were actually from solorcity I am on the do not call list.. And I actually did get solar panels from them. But not from a phone call. I still get phone call from some companies the is my cell 661428-3592.

    ADMIN – Hi Irena,

    Contact the class action admin to get clarification on how to move forward.

  22. Barbara Knight says:

    I received a post card with a claim number. However, I didn’t realize that there was a claim number until after I filed the claim. I would like to use the claim number that is on the card, but the card indicated that only one claim should be submitted. I called the phone number that was provided (888-865-0824), but it is only a recording. Is there an email address? If not, what do you suggest I do?

    ADMIN – Hi Barbara,

    If you submitted a claim without the number they will locate and match your number so don’t worry about it.

  23. Robert Cervantes says:

    I misplaced the postcard that had my personal claim number, can I have the number emailed to me to complete the settlement claim form.

    ADMIN – Hi Robert,

    You need to contact the class action administrator directly. Just scroll up to find their info.

  24. Barbara Knight says:

    I submitted a comment November 13, 2017. I don’t understand why my comment is “awaiting moderation” when another comment submitted after mine has received a reply from the ADMIN. Did I submit it incorrectly?

    ADMIN – Hi Barbara,

    As you probably know we are a team of volunteers. We try our best to reply in a timely manner but some questions require additional research. You submitted correctly and we will get to your question eventually.

  25. Mary M Weireter says:

    Hi, I received a postcard with my number and information on it and my husband put both postcards in recycling. OHHHH How can I get my claim number back to file a claim because I was called numerous times. No one answers at the phone number it is just a recording, HELP PLEASE

    Thank you very much. Mary

    ADMIN – Hi Mary,

    Why don’t you try class counsel? Their info is in the FAQ for the settlement.

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