Class Eligibility

You are a class member if while you were a California resident, you (1) received a telephone call between March 27, 2012 and June 16, 2017 regarding the collection of a debt and spoke with an agent of Synchrony Bank, (2) did not have an account with Synchrony Bank at the time of the call and (3) were not informed at the beginning of the call that the call may be recorded, then you may be entitled to a class action settlement.

Estimated Amount

Varies

You will get a pro rata share of the pool

Proof of Purchase

Cell #

Case Name

James Elias and James Kozik v. Synchrony Bank
Case No. BC555883
Superior Court of the State of California for the County of Los Angeles

Case Summary

This class action case alleges that Synchrony Bank violated California laws that prohibit the recording of telephone calls without notice to or consent of all parties to the conversation. The case covers persons who were California residents, received a call made by or on behalf of Synchrony Bank regarding the collection of a debt and spoke with an agent of Synchrony Bank between March 27, 2012 and June 16, 2017, did not have an account with Synchrony Bank at the time of the call, and were not informed at the beginning of the call that the call may be recorded.

Settlement Pool

$999,999.00

Deadline

10/24/2017

Contact


Elias v. Synchrony Settlement Administrator
P.O. Box 404000
Louisville, Ky 40233-4000
info@eliasclassactionsettlement.com
1-866-763-9946

5 responses to “Synchrony Bank Call Recording Class Action Settlement (California Only)”

  1. Pam.ela Steele says:

    I did recieve csll

    ADMIN – Hi Pam.ela,

    If you received calls you should certainly consider filing a claim.

  2. Susan Chandler says:

    I have received multi calls and still do

    ADMIN – Hi Susan,

    I believe that makes you a class member. Congratulations! file your claim.

  3. PATRICIA COOMER says:

    Synchrony Bank is the institution behind Evine, a TV Sales Channel. I found out last week, that Evine would no longer sell me anything, as I “Owed” them $45.60. Please note that I have an Evine credit card, that I could pay in full at any time!!! Of course I make $100 payments each mo. and probably owe just over $100 at this time. My account is current. I ended up paying Synchrony Bank the $45.60, just to preserve my credit rating, which is excellent!! The problem is that I did not owe that much. I did not have 2 of the 3 items mentioned!! I felt like I was being extorted. I wanted to preserve my credit rating, and the only way to do so was to pay for items I did not have!!! So I did!!! I AM NOT AT ALL HAPPY TO BE HELD UP!!!

    ADMIN – Hi Patricia,

    That is terrible. Have you escalated with customer service for Evine?

  4. DarleneTaylor says:

    yess I have receive many call.

  5. Rochelle bennett says:

    Yes multiple calls pay on time they held payment to get Xtra money. Now midland credit is calling and calling all day

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