Class Eligibility
Many people will be members of both classes because they both bought a We-Vibe® and downloaded the App. Other people will just be a member of one class because they bought a We-Vibe® but never downloaded the App, or they only downloaded the App and used it with their partner who purchased the We-Vibe®. The second group is called the App Class and includes anyone in the United States who downloaded the We-Connect™ application and used it to control any of the We-Vibe® products listed above before September 26, 2016. The first group is called the Purchaser Class and is for anyone in the United States who bought any of the following Bluetooth-enabled We-Vibe® vibrators before September 26, 2016: the We-Vibe® Classic, We-Vibe® 4 Plus, We-Vibe® 4 Plus App Only, Rave by We-Vibe™ and Nova by We-Vibe™ products.  
Estimated Amount
$199 to $10,000 The amount you receive will depend as to wether you belong to one class or the other or both classes
Proof of Purchase
Yes
Case Name
N.P., et al. v. Standard Innovation Corp.,Case No. 1:16-cv-08655U.S. District Court for the Northern District of Illinois, Eastern Division
Case Summary
A Settlement has been reached in a class action lawsuit against Standard Innovation® Corp., a Canadian company. The suit claims Standard Innovation violated state and federal laws by failing to disclose that its Bluetooth enabled vibrators collected and recorded certain personal information from consumers. Standard Innovation denies any wrongdoing and maintains that its data collection practices comply with the law.
Settlement Pool
$3,750,000
Settlement Website
Deadline
7/20/2017
Contact
N.P., et. Al. v. Standard Innovation Corp., Settlement Administrator c/o Heffler Claims Group P.O. Box 59143 Philadelphia, PA 19102-9143 1-844-367-8804

23 responses to “We-Vibe Data Collection Class Action Settlement”

  1. BRUCE LONG says:

    sorry cannot find proof of purchase, my computer crashed

  2. James says:

    Can not get the claim form, this is what it says:

    Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

    ADMIN – Hi James,
    Contact the admin directly at 1-844-367-8804

  3. Jason B Penn says:

    I’m unable to open the claim form . can you email me one

    ADMIN – Hi Jason,

    I can’t. You have to contact the admin for the settlement.

  4. Emily Spiers says:

    Unable to access the claim form also. Any updates to this?

    ADMIN – Hi Emily,

    They are still working on privacy issues.

  5. Tal says:

    Purchased and used in Canada. Not entitled to the claim?

    ADMIN – Hi Tai,

    It appears the terms of the settlement do not include Canada.

  6. Jim F. says:

    For all those that aren’t able to get claim form to open, I recommend trying with a different browser or from phone or other device. It just opened fine for me.

  7. Kraemke says:

    Form wont open for me. Have tried chrome, safari, and iOS. Also, we won the device as a prize and used it and the app. Not sure how to go about getting the receipt.

    ADMIN – Hi Kraemke,

    The form seems to be working now. As for proving that you have the device please contact the admin, he may have alternatives for you.

  8. Antonio escobedo says:

    What if I can’t find proof of purchase but I bought two of these?

    ADMIN – Hi Antonio,

    If you purchased online I am sure you have the email receipt somewhere.

  9. Richard Long says:

    What if mine is in use and I can’t find the number. To much vibration is going on.

    ADMIN – Hi Richard,

    We strongly suggest that you refrain from using the device without taking a break.

  10. Stephanie says:

    I bought it at a southern womens show April of 2015 but I don’t know where the proof of purchase would be but I still have everything what should I do

    ADMIN – Hi Stephanie,

    If you used the app I am sure the admin has record of your purchase.

  11. Erica says:

    How do I prove I’ve downloaded the app and used it since I purchased the product in 2015? Is there a serial number or something like with the product itself? I want to make sure I’m included in both classes and fill out the form correctly. How do I prove the app?

    ADMIN – Hi Erica,

    The class action admin will be better able to guide you on this matter. Best of luck!

  12. Gio says:

    If I have the purchase on my online bank statement showing I purchased from a store where I live, will that be sufficient? Also, my wife and I both downloaded the app, are we entitled to a claim each?

    ADMIN – Hi Gio,

    Contact the admin to check if your statement is sufficient as a proof of purchase. As far as you and your wife having a claim I think every person that downloaded the app needs to file separately.

  13. Alexis says:

    Hi, I sent a claim form via post mail, I have not gotten an email or any confirmation that it was received. How can I check the status of my form submission?
    Thank you

    ADMIN – Hi Alexis,

    You can reach out to the class action administrator.

  14. Ashlee says:

    What if I can’t find my receipt???

    ADMIN – Hi Ashlee,

    Contact the admin to see if you have an alternate way to prove that you purchased the We Vibe.

  15. Maegan says:

    I filed a claim and have a claim number. Not sure if I did it correctly, if I needed proof of purchase. I have something showing when and where.

    ADMIN – Hi Maegan,

    For additional directions on how to submit evidence of purchase please contact the class action administrator.

  16. Natty says:

    Is it possible to claim if you live outside the US?

    ADMIN – Hi Natty,

    The terms of the settlement indicate that you must be in the United States

  17. Heather says:

    What admin do I contact for reciept information? I bought mine back in 2015 and no longer have the reciept. I also downloaded the app when I bought it, how would I prove this also?

    ADMIN – Hi Heather,

    The appliance has a serial number on the side.

  18. Kristen V says:

    I cannot find a serial number on any part of mine. I purchased in June 2016.
    I do not have the box.

    ADMIN – Hi Kristen,

    The serial number is on the side of the device in little black numbers.

  19. Alisha Young says:

    What if I send in a photo of the object? I have no idea how to obtain my proof of purchase. Which sucks because I bought mines in 2011 and it did not own up to its hype.

    ADMIN – Hi Alisha,

    A photo might do the trick. Contact the class action admin to see if you can do it that way. Please keep in mind this settlement is not about customer satisfaction, it is about privacy issues.

  20. Ann says:

    I filled out the claim form, but it did not ask me for a proof of purchase. Did I miss something? If needed, is the only acceptable form the original receipt?!?

    ADMIN – Hi Ann,

    I am not familiar with the digital form for this claim. If you have proof of purchase send it via email to the admin along with your claim #

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