Class Eligibility

You are a member of the Settlement Class if you purchased a DNA kit from the defendant from October 16, 2007, to November 22, 2013

Estimated Amount

$12.50 cash or $40 certificate

Proof of Purchase


Case Name

Davis-Hudson and Diaz v. 23andMe Inc.,
Case No. 74-20-1400-0032
American Arbitration Association

Case Summary

This arbitration claims that 23andMe sold the PGS between October 16, 2007 and November 22, 2013 to consumers based on inaccurate or misleading information regarding the PGS’s specifications and capabilities. 23andMe denies that it did anything wrong. The Arbitrator has not made any ruling on the factual allegations in the arbitration.

Settlement Pool





23andMe Settlement Administrator
c/o Kurtzman Carson Consultants
P.O. Box 404000
Louisville, KY 40233-4000

14 responses to “23 and Me DNA Testing Class Action Settlement”

  1. Patricia Danbery says:

    My husband, caucasian, purchased the kit to find out he is european. I could have told him that myself by just looking at him. A waste of hard earned money!

  2. Jennifer Shala says:

    Hi, I did not receive a claim ID code and Pin number and belong to the Class Action Settlement.

    ADMIN – Hi Jennifer,

    Reach out to the class action administrator.

  3. John Matula says:

    Both I and my wife received reports. Neither of us ever received a claim ID or pin code.

    John and Rachel Matula

    ADMIN – Hi John,

    Reach out to the class action administrator to see if they can issue a claim and pin for you.

    • Susan Angel says:

      Would you please identify who the class action administrator is and provide contact information?

      ADMIN – Hi Susan,

      Every page we publish includes the information for the class action administrator. In this case, you will find it under the subheading titled contact by scrolling up.

  4. Pam Coleman says:

    Where do I get the claim number and claim ID. I bought two DNA kits several years ago.

    ADMIN – Hi Pam,

    Reach out to the class action administrator.

  5. Barbara Tapella says:

    How do I prove I bought 2? In August 2017
    I registered at website

    ADMIN – Hi Barbara,

    You are not a member of the class. Here is the class eligibility

    You are a member of the Settlement Class if you purchased a DNA kit from the defendant from October 16, 2007, to November 22, 2013

  6. Chris says:

    I contacted the admin but no one has gotten back to me yet. I purchased 4 dna kits in 2010 for my whole family. I didn’t get a code or pin number yet what should I do?

    ADMIN – Hi Chris,

    If you don’t hear from the admin soon you can escalate to class counsel.

  7. Brenda says:

    My kit was sent to me because I was participating in a Lupus study. I did not purchase the kit myself per se. I am assuming I am not part of this suit. Am I correct?

    ADMIN – Hi Brenda,

    The terms of the settlement read as follows:

    You are a member of the Settlement Class if you purchased a DNA kit from the defendant from October 16, 2007, to November 22, 2013. You were not financially affected therefore you are not a class member.

  8. Danielle Reich Seale says:

    Hi, I recently learned that 23&me has updated their genomics chip from V3 to V5, and that people with a sample on file will be able to purchase an “upgrade” to have our data run against the new V5 chip and receive new, FDA approved reports. Will the $40 certificate be applicable to this?

    ADMIN – Hi Danielle,

    We don’t know. That question is better directed to the class action administrator.

  9. Susan says:

    I personally will not seek any settlement from 23&me, because it has been very helpful to me personally. The research has been very insightful for me and my doctor. My only wish is that you give more information to us about the medical progress and how it relates to us personally. It answered a lot of questions I had about how
    I respond to medications and helped my doctors understand my different needs for difference medications. Thank you for all that you do. I will add one thing, and that is to take care of our personal information so it does not end up out there in the world.

  10. Janet Roxborough says:

    I am very happy with my 23andme results and think it was amazing for the modest fee.

    ADMIN – Hi Janet,

    Good to hear! You may want to file regardless of your level of customer satisfaction. The settlement is not related to your satisfaction

  11. lis says:

    I am Caucasian & yes my Ancestors came from Europe but my test told me what Region of what Country they came from which I would have never known unless I did this DNA Test. Well worth the money I have connected with Relatives I didn’t know from Europe!! My entire Family have done this Test & Love it!!

  12. Omaimah Giannetto says:

    There is some shady things going on with the admin. We gave him all our information that we verified with 23andMe and they still said we can’t be members of the class action even though we fit well within the definition for members of the suit. They never gave any reason other than saying they can’t locate us in the system. Again, we gave them all the information and verified the information with 23andMe before contacting them. I don’t know how many people are being left out of this class action due to the actions of the settlement admin. Please feel free to contact me if you have had similar problems being notified and accepted into the class.

    ADMIN – Hi Oma,

    I would encourage you to contact class counsel. They will be able to advocate in your behalf.

  13. Sunyoo AVANZINO says:

    I got the check with my husband’s name, who passed away. I don’t know what to do… Please help! Thanks.

    ADMIN – Hi Sunyoo,

    You could try to deposit it with a death certificate and evidence that you are the rightful and sole recipient of his trust. Otherwise contact the administrator and see if they will reissue.

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