Class Eligibility:

The settlement covers purchasers of certain Acer netbooks running Microsoft Windodws Vista Home Premium, Vista Business, or Vista Ultimate, which contained 1 GB of Ram (or less) that was shared by both the system and graphics.

The settlement includes some netbooks with the following model numbers:

Aspire 3050Aspire 4720ZAspire 5570Aspire 5630Aspire 9410
Aspire 3100Aspire 5050Aspire 5570ZAspire 5720ZAspire 9410Z
Aspire 4220Aspire 5100Aspire 5580Aspire 7520Aspire 9420
Aspire 4315Aspire 5315Aspire 5610Aspire 7720ZExtensa 5520
Aspire 4520Aspire 5520Aspire 5610ZAspire 9300Extensa 5620Z
Aspire 4710Z    
Estimated Amount:

The settlement allows you to opt for one of the following:

  • 16 GB USB Flash Drive with ReadyBoost
  • $10 check
  • $100 check for reimbursement of performance improvements made before 4/25/13
  • 1GB or 2GB laptop memory DIMM chip, to get your netbook to 2 GB of ram.
Proof of Purchase:

Laptop serial number required.

Claim Form: Acer Netbook Claim Form
Case Name: Wolph v. Acer America Corp., No. 3:09cv1314
Case Summary:

The plaintiffs allege that Acer netbooks were defective because they contained 1 GB or less of ram shared between the system and the graphics. This made the system prone to freezing, crashing, lock-ups, and generally crappy performance. The court did not decide the case, because the parties agreed to this settlement.

Settlement Pool: n/a
Settlement Website: Acer Netbook Ram Settlement
Claim Form Deadline: July 24, 2013
Claims Administrator: Wolph v. Acer America Corp. Settlement Administratorr
c/o KCC Class Action Services
PO Box 43169
Providence, RI 02940-3169
1-877-761-0698