Class Eligibility

“All persons nationwide within the United States who, on or after July 3, 2009 through March 15, 2016, received a telemarketing call from Alorica Inc. (or its agents or affiliates) on behalf of American Express, in connection with the marketing of American Express small business charge and/or credit cards to potential customers, to a cellular telephone number through the use of an automatic telephone dialing system, predictive dialer, and/or an artificial or prerecorded voice.”

Estimated Amount

$50 (estimated)

The settlement pool will be divided pro rata among all qualified applicants

Proof of Purchase

Cell #

Case Name

Jennifer Ossola, et al. v. American Express Company, et al.,
Case No. 1:13-cv-04836,
District Court for the Northern District of Illinois, Eastern Division

Case Summary

In this lawsuit the plaintiffs allege that AMEX violated TCPA by using an automatic dialing system, predictive dialer, prerecorded or artificial voice also known as robocalls without the end user’s consent

The defendant continues to deny the allegations but has agreed to settle the lawsuit to minimize the risk and cost associated with a trial

Settlement Pool





Ossola v. American Express Co. Telemarketing Settlement
P.O. Box 30235
College Station, TX 77842-3235

8 responses to “AMEX TCPA Class Action Settlement”

  1. C moore says:

    When will receive settlement checks

    ADMIN – Hi C,

    I don’t have updates on this one.

  2. Ellen H Phillips says:

    I filed a claim and recently received a check for $288. HOWEVER, along with my address, the settlement check is made out to “Consumer Credit Counseling SVC.” I have no clue why this company is the recipient and am given no way to contact anyone for an example explanation. HELP PLEASE!

    ADMIN – HI Ellen,

    Contact the class action admin. It may be that you have a pending debt to this organization.

  3. Deborah Saland says:

    I received a check made out to Institute for human potential which was my business it’s a settlement check number 000-220-7317. my business closed a couple of years ago so I need this check changed to my personal name which is Deborah saland, as the company’s bank account is closed and I can’t cash this can reach me at 954-966-8568. please advise.

    ADMIN – Hi Deborah,

    I am not the class admin to this settlement, we are simply an informational website that compiles class action settlement info.

  4. Ashley Holt says:

    I also received a check made out to my company that I no longer have. I need the check made out to my name. I have been trying to contact the number above and cannot reach anyone at all. Please help!!!!!

    ADMIN – Hi Ashley,

    If you are having challenges contacting via phone try reaching out via email.

  5. Karen Peoples says:

    I received a check for $299.04 but not able to cash it. Payable to my company that is no longer in business. I need the check re-cut and payable to me.

    My information is listed below. Thank you and please advise.

    ADMIN – Hi Karen,

    You need to contact the class action administrator.

  6. Patricia Ridings says:

    My check was made out to Potential Class action Client. Can’t cash a check with new name. Have been promised a new check for 3 months now, have sent my Identification 3 times. Frustrated!

  7. Kathy Kapfenstein says:

    I have received a settlement check made out to my a business I no longer have. I need to have a check in my name, who do I contact and what is the phone number. Please e-mail me the info. Kathy Kapfenstein

    ADMIN – Hi Kathy,

    Please scroll up and look for the section with the subtitle “contact”

  8. Fred Padden says:

    I received a settlement check made out to my business I no longer have. I need to have a check in my name. Who do I contact & what is the phone number. Please E-mail me the info.

    ADMIN – Hi Fred,

    Scroll up and look for the contact information for the class action administrator.

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