Class Eligibility

You are in the Settlement Class if you are an individual, other than the Parties’ counsel and the Court, who at any point between December 3, 2007 and July 31, 2017 purchased the “Pure Broadband” package, and no other telephony services, from CenturyLink in the State of Missouri and were assessed a Universal Service Fund Surcharge, a Missouri Universal Service Fund Surcharge, a 911 Surcharge, and/or a Missouri Relay Surcharge.

Estimated Amount


You will receive a proportional share of the settlement

Proof of Purchase


Case Name

Sanford v. CenturyTel of Missouri LLC,
Case No. 12BA-CV04686,
Circuit Court of Boone County, Missouri

Case Summary

Plaintiff claims that CenturyLink violated the Missouri Merchandising Practices Act by virtue of alleged misrepresentations, nondisclosures and unfair practices in its marketing, sale, and billing of a “Pure Broadband” package that, instead of consisting purely of broadband service, was bundled with a limited-use phone line. CenturyLink denies these allegations and denies any claim of wrongdoing.

Settlement Pool





Pure Broadband Settlement Administrator – 5867
c/o Rust Consulting
P.O. Box 2614
Faribault MN 55021-9614

8 responses to “CenturyLink Pure Broadband Package Class Action Settlement (Missouri Only)”

  1. Michael Boren says:

    From the first month I was with them my bill increased every month until I cancelled it was unfair and unjust.

    ADMIN – Hi Michael,

    I don’t think this has anything to do with increased bills.

  2. CDAB says:

    Why does the form ask for Class Member Id# when the instructions say if you did not receive a postcard in the mail, download the claim form & mail it in? Will they attempt to deny my claim if I fail to provide Claim ID#? Seems backwards instructions to me. Should I write postcard not received in the ID# field?

    ADMIN – Hi C,

    That is what I would do.

  3. BettyWillson says:

    Of course, I find this class action suit information 9 days after deadline.

    Just found this classactionrebates site last night.

    That figured…. loose some, loose others.

    ADMIN – Hi Betty,

    Welcome, we are glad to have you here. Hopefully you will no longer miss out on settlements.

  4. Vanessa Edwards says:

    I filled out an submitted a form was just wanting to know what is happing with this case and if i have funds coming back?

    ADMIN – Hi Vanessa,

    I have not yet received updates on this settlement.

    • Geoffrey says:

      They are supposed to updating soon but now the website is down and not responding. How can we find out the status?

      ADMIN – Hi Geoffrey,

      You could try reaching out to the class action administrator.

  5. Denise Archer says:

    Yes, As my late husband is now deceased and with all documentation sent in with notice for settlement, then months later the check was sent but in his name which giving legal documentation with card should have also been in my name. How am I able to get this fixed and issued a new check if possible or not. Please share with me either of the options. Thank you.

    ADMIN – Hi Denise,

    Reach out to the class action administrator.

  6. Jay V says:

    I am unable to cash the check, the site is down and no working number for this settlement administrator.

    ADMIN – Hi Jay,

    That means the check has expired and the administrator has closed shop

  7. Angela Mansell says:

    I was under the understanding the Centurylink settlement was still open in 2019. I cannot seem to get the correct information, nor a link to a safe website to file a claim.

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