Class Eligibility

You are a member of the Settlement Class if, between April 6, 2011 and November 26, 2018, you purchased the Product anywhere in the United states, other than in the State of New York. Your purchase cannot have been for purpose of resale.

Estimated Amount


Proof of Purchase


Case Name

Pettit v. Procter & Gamble Co.,
Case No. 3:15-cv-02150,
District Court for the Northern District of California

Case Summary

In one lawsuit (Pettit v. Procter & Gamble Company), the Plaintiff asserts that, although the packaging on the Freshmates wipes states that the wipes are “flushable,” “septic safe,” and “safe for sewer and septic systems,” the wipes are not suitable for disposal by flushing down a toilet, are not regarded as flushable by municipal sewage system operators, do not disperse upon flushing, and routinely damage or clog plumbing pipes, septic systems, and sewage lines and pumps. Plaintiff alleges that P&G is liable for: (a) violations of the California Consumers Legal Remedies Act, Cal. Civil Code §1750 et seq., (b) false advertising in violation of California Business and Professions Code §17500 et seq., (c) fraud, deceit and/or misrepresentation, (d) negligent misrepresentation, and (e) unfair, unlawful and deceptive trade practices in violation of California Business and Professions Code §17200 et seq. In the second lawsuit (Ramcharitar v. Procter & Gamble Company), the Plaintiffs make similar allegations regarding the Freshmates wipe and allege that P&G is liable for: (a) breach of express warranty, (b) negligent design, (c) negligent misrepresentation, (d) failure to warn, (e) violations of the Florida Deceptive and Unfair Trade Practices Act, Florida Statutes §501.201 et seq., (f) unjust enrichment, (g) violation of the Magnuson-Moss Warranty Act, 15 U.S.C. §2301 et seq., (h) violation of the Illinois Consumer Fraud and Deceptive Business Practices Act, §805 Ill. Comp. Stat. §505 (2007), (i) tortious breach of warranty, and (j) fraud. Plaintiffs seek to pursue their claims on behalf of themselves and others who purchased the Product in the United States, except for purchases in New York.

P&G denies that there is any factual or legal basis for Plaintiffs’ allegations. P&G contends that the labeling of the Product was truthful and non-misleading. P&G therefore denies any liability. P&G also denies that Plaintiff or any other members of the Settlement Class have suffered injury or are entitled to monetary or other relief.

Settlement Pool





Settlement Administrator:
Pettit v. Procter & Gamble
c/o Heffler Claims Group
PO Box 58280
Philadelphia, PA 19102-8280

43 responses to “Charmin Freshmates Flushable Wipes Class Action Settlement”

  1. Wendy Lee says:

    I also used this product and had problems.

    ADMIN – Hi Wendy,

    If you are a member of the class consider filing a claim.

  2. mary rockett says:

    enter me in lawsuit

    ADMIN – Hi Mary,

    I can’t enter you. It is up to you to file a claim.

  3. Darlene perkins says:

    Couldn’t figure signature part put an x then my name was that sufficient

    ADMIN – Hi Darlene,

    If that is the way you sign yes

  4. Arlene Burris says:

    I used the wipes for a long time and had a skin as a result.

    ADMIN – Hi Arlene,

    This settlement is not rooted in skin problems.

  5. Candace Wheeler says:

    Yes, please enter me in the lawsuit. We had to buy a new toilet and piping because of them.

    ADMIN – Hi Candace,

    Use the link provided to file your claim

  6. Rhonda says:

    Used this product and had problems.

  7. Richard wallgren says:

    Used for years and had about three maybe four problems with the plumbing system and please add me to your list

    ADMIN – Hi Richard,

    I can’t add you to the list. You must file your own claim.

  8. Betty Ann Taylor says:

    I also have a problem with this product and it has caused me a lot of things. This is the worst of all the products that charmin has made. This has caused a bill with my septic tank and a plumber is expensive. I wouldn’t advise anyone to get these.

  9. Ava says:

    Can it be more then one claim per household? A roomate also purchased this

    ADMIN – Hi Ava,

    I believe this settlement has a 1 per household limitation.

  10. Jennifer Cunningham says:

    I also had problems with them

    ADMIN – Hi Jennifer,

    File your claim using the link provided.

  11. William Stewart says:

    Why is NY excluded?!

    ADMIN – Hi William,

    Because NY has different laws.

  12. tony erjavec says:

    enter me in suit

    ADMIN – Hi Tony,

    You must file a claim by clicking on the link provided.

  13. jean says:

    much to my surprise I had problems with this product

  14. Bobbie says:

    Who saves their receipts for this type of product? I could give them the receipt from the plumber, but guess that’d do me no good.

    ADMIN – Hi Bobbie,

    I buy everything on Amazon, so I do.

  15. Dee says:

    The form lets me go as far as my email address then quits working. Is it just me?

    ADMIN – Hi Dee,

    Other users have also reported problems. It worked for me.

  16. Dawn Wheeler says:

    Thought this would be a good product until i had problems. Damn.

  17. Martha Greschner says:

    I dont have my receipt but did have problems

    ADMIN – Hi Martha,

    There is an option to file without a receipt.

  18. Charlie Reshine says:

    I ate a can of cream corn, and then used a Charmin Wipe, and boy oh boy did I have plumbing issues.

    ADMIN – Hi Charlie,

    If you are a member of the class file a claim as instructed.

  19. Wendell Shanks says:

    Severe plumbing issues more than 6 times in one year

    ADMIN – Hi Wendell,

    That is why there is a settlement.

  20. Jarrellus Leviousa says:

    I used this product and it damaged my mons veneris and my toilet. Very disappointed.

    ADMIN – Hi Jarrellus,

    File your claim.

  21. Lynn Smith says:

    I also had problems with the Charmin wipes, but I can’t seem to file a claim, every time I try to it says “Not available” please advice

    ADMIN – Hi Lynn,

    Try again. The website appears to be working now.

  22. tom bontempi says:

    claim form did not open

    ADMIN – Hi Tom,

    I just tried it and it worked for me.

  23. james wilson says:

    Also stopped my pipes up .250$ plumber bill

  24. Yvonne Spencer-Campbell says:

    enter me

    ADMIN – Hi Yvonne,

    I can’t enter you. You must file your claim

  25. Donna says:

    My toilet stayed backed up and I got an embarrassing rash Paid out a lot of money for plumbing too, that hurt bad.

    ADMIN – Hi Donna,

    I don’t believe this settlement has anything to do with rashes.

  26. Kesia PARNELL says:

    Plumbing issues.

  27. Kesia PARNELL says:

    Plumbing issues and most wipes was dry upon opening.

    ADMIN – Hi Kesia,

    If you are a member of the class file a claim.


    This product has coated me a tremendous amount of money on plumbing.
    I would not reccomend

    ADMIN – Hi Cheyneitha,

    Neither would I. Thanks for your feedback. If you are a member of the class go ahead and file your claim.

  29. Eric Embry says:

    Stopped my pipes up

    ADMIN – Hi Eric,

    If you are a member of the class go ahead and file your claim.

  30. Glenda mason says:

    I used this product and I experienced a great deal of problems

    ADMIN – Hi Glenda,

    File your claim.

  31. Beverly Underwood says:

    Stopped up my plumbing.

    ADMIN – Hi Beverly,

    That is what I hear. Please file your claim.

  32. Shawnise says:

    Also stop our pipes up and we was out of a lot of money

    ADMIN – Hi Shawnise,

    Thanks for sharing. Please file your claim.

  33. Judy Reeves says:

    I had a bad rash fro using these and toilet keeps backing up.

    ADMIN – Hi Judy,

    If you are a member of the class go ahead and file your claim.

  34. LaWanda Mason says:

    I had bad plumbing issues got bad sores n rashes

    ADMIN – Hi LaWanda,

    This settlement once again is not about skin reactions. Please refer to the terms.

  35. Shireka Teague says:

    Both of my toilets ended up flooding the bathrooms on two different occasions when we used these wipes. I thought they were safe to flush …but I ended up having to unclog the toilets.

    ADMIN – Hi Shireka,

    If you are a member of the class by all means file a claim.

  36. Tameica Cameron says:

    Please enter me into the suit this product affected it gave my son a bad rash so mad

    ADMIN – Hi Tameica,

    I can’t enter you. You must file yourself

  37. Eunice Bishop says:

    After using and flushing Charmin wipes, my toilet backed up into my bedroom and walls and shower. I had to call a plumber and had to have the bedroom, bathroom, closet cleaned by a professional. My walls and floors needs to be replaced. Help because I know that these wipes caused this according to the

    ADMIN – Hi Eunice,

    This settlement is not intended to cover plumbing expenses. If you intend to claim those you must hire your own attorney.

  38. linda says:

    I bought this product and got a very bad rash and infection from this product.

    ADMIN – Hi Linda,

    This product is not known to cause rashes and infections. The settlement has to do with plumbing issues.

  39. Mary Jacobs says:

    url is not working…keep getting some error..

    ADMIN – Hi Mary,

    I just checked the link and it appears to work. Perhaps you need to try again.

  40. Shaunder Murphy says:

    Use this product an when I used it… I had to call the plumber out to unclog the system.

  41. Robert Cross says:

    I had to call for plumbing services during use of this product.

  42. Evelyn Ayala says:

    I purchased 2 pack on 1/10/19 at rite aid because it said it was flushable …. $1200 I learnt it got stuck in the sewer line after 2 uses… I still have the full and unused package unfortunately I discarded my rite aid receipt for refund

    ADMIN – Hi Evelyn,

    You can still file a claim without a receipt.

  43. J says:

    The claim form does not allow you to fill in the number of packages, the store name or the state. I tried IE10, Chrome and Firefox.

    ADMIN – Hi John,

    Please report this issue to the class action administrator.

Leave a Reply

Your email address will not be published. Required fields are marked *