Class Eligibility

All individuals in the United States who, from October 24, 2010 to July 31, 2018, purchased an MGM Gift Card and were assessed an inactivity fee that was deducted from the balance of funds remaining on the Gift Card.

Estimated Amount

Pro Rata Share of Total Settlement

Proof of Purchase


Case Name

Hanson v. MGM Resorts International, et al.,
Case No. 2:16-cv-01661-RAJ,
District Court for the Western District of Washington

Case Summary

This lawsuit claims that MGM and Costco violated the federal Electronic Funds Transfer Act and other state laws by charging consumers unlawful inactivity fees on their MGM gift cards. MGM and Costco deny that they violated any law. The Court has not determined who is right. Rather, the Parties have agreed to settle the lawsuit to avoid the uncertainties and expenses associated with ongoing litigation.

Settlement Pool





Hanson v. MGM Resorts International, et al.
Settlement Administrator ā€“ Heffler Claims Group
P.O. Box 58608
Philadelphia, PA 19102-8608

15 responses to “Costco MGM Gift Card Fees Class Action Settlement”

  1. Bernadette Merfalen says:

    Quick response will be great. Thanks

    ADMIN – Hi Bernadette,

    What was your question again?

    • Michelle Royce says:

      Why was the money deducted off the card?

      ADMIN – Hi Michelle,

      For non-use. But that is why there is a settlement.

  2. Shakiya Ruffin says:

    Travel to Vegas use my gift cards they did not work and I was embarrassed they would not give me back my money and now Iā€™m out of all my money my trip was ruined

    ADMIN – Hi Shakiya,

    If you are a member of the class by all means file a claim.

  3. Gertha white says:

    Received a gift card Dec 2017…went to Cisco’s had problems.. At register and on line.. No purchase…

    ADMIN – Hi Gertha,

    This is not for Cisco.

  4. Emily Barnett says:


  5. SHARON ROHRS says:


  6. Maria S says:

    Is this suit for Costco gift cards? I have several Costco gift cards that i use when hopping in Costco.

    ADMIN – Hi Maria,

    No. This settlement is for MGM hotels gift cards sold at Costco.

  7. Maria S says:

    Are Costco gift cards to stop at Costco affected?

    ADMIN – Hi Maria,

    I have no idea what you are trying to ask.

  8. Kimberly Hickman says:

    Got one for my birthday never used it when I went to use it said$0.00.

    ADMIN – Hi Kimberly,

    Sounds like you are a member of the class .

  9. Ellen C. Jones says:

    Hello Admin, I have never asked you any info. Before, I have commented on your ability to cope, Lol with some of the unmentionable messages that make me giggle or flat out laugh.
    This time I need your opinion.
    Back in 2014 I was part of a group trip to Vegas and we choose to use MGM, It was suggested we save some cash by buying their cards at Costco, because the work days were requiring alot of overtime, we elected 1 person to purchase the cards from Costco on their lunch hour, gave her our cash & she completed the purchase. Due to down right bad luck, the Company we worked for lost their contract, several of us were laied off 2 weeks later, just a week before our Vegas trip. I decided to not go because my finances were questionable. The buyer of the cards was laid off and she must have left Town because out of 3 of us girls who had contact away from the job, couldnt find her! Another girl called Costco and stated she needed a receipt for the card to get a refund. Long story short, I never used the card, gave to my Brother in 2016, the card had money deducted when he went to use at mgm. Costco has records of every purchase on their membership cards. I dont have the girls info if they contact me and being a Costco member, My card doesnt have this purchase. Do you see my dilemma? No receipt needed doesnt mean they wont cross reference you!? What do you think? I will log on next few days to see your answer. Thank you, Blessedbe, Ellen

    ADMIN – Hi Ellen,

    If you actually have the gift card on hand I would totally file.

  10. Ellen says:

    My card was purchased by another oarty that purchased all the cards for our group trip. We each payed However the trip was cancelled. I never received the receipt from Costco, and it was charged when I used 20 mos. Later. Can I still file?

    ADMIN – Hi Ellen,

    If you have the card with you or evidence that you were the rightful owner the answer is yes you can probably file.

  11. Gwendolyn House says:

    MGM Card purchased and not working

    ADMIN – Hi Gwen,

    If you are a member of this settlement file your claim using the link we have provided for that purpose.

  12. Michelle Sheppard says:

    I was a member of Costco during that period

    ADMIN – Hi Michelle,

    Costco membership is not sufficient to qualify

  13. david horowitz says:

    can any of these people read? or are you all just so money hungry that you jump on every class action there is. i find it amusing that so many of the comments state that the gift cards didnt work, when the class action suit is about being charged a fee for non-use. the fee is only $2 per moth so lets say that a person had a $100 gift card, it would take 50 months (4.1667 years) before the gift card would reach a zero balance. it is highly unlikely that ANYONE of you purchased a gift card more than a few months in advance of anticipated use. and to the ones who say they were embarrassed because the gift cards didnt work upon arrival in vegas, you are a dumb ass! who doesnt check there balance prior to travel? its not like the gift cards became void while in mid flight to vegas. and to the person (Ellen C Jones) who made up this elaborate story… i find it odd that because you were working so much overtime with your employer that you elected 1 person to purchase all these gift cards (its not like it was a $100 million lottery ticket) to save money, as you stated (the gift cards have the same value as cash so i dont see the savings), yet this employer had to lay off so many of its employees due to loss of their contract. all this overtime must have meant there was a lot of work to be done, right? and talk about bad luck… the 1 person you designate as “gift card go-getter” just happens to be the one employee who NONE of the other employees can locate. i call BS on you Ellen and the rest of you with your fabricated stories.

    ADMIN – Hi David,

    Admit it. It is a hoot to read the comments.

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