Class Eligibility

Under the terms of the Dun & Bradstreet Credibility Corp. class action settlement, all individuals who received a non-emergency call to their cell phone from or on behalf of DBCC or its related entities via an automatic telephone dialing system between Apr. 28, 2011 and Jan. 31, 2016 are eligible for relief.

Estimated Amount

$60 – $120

Proof of Purchase

Cell #

Case Name

Jeffrey A. Thomas v. Dun & Bradstreet Credibility Corp.,
Case No. 2:15-cv-03194
District Court for the Central District of California

Case Summary

The plaintiff alleges that the defendant called him even after he requested to be placed in the do not call list.

The lawsuit indicates that the defendant kept calling without ceasing even after the plaintiff made his request. This practice is in direct violation of TCPA

The defendant denies the allegations but has agreed to settle

Settlement Pool





redibility TCPA Settlement
Claims Administrator – Kurtzman Carson Consultants
PO Box 43437
Providence, RI 02940-3437

26 responses to “Dun & Bradstreet Credibility Corp. TCPA Class Action Settlement”

  1. sheila loving says:

    need clarifying

    ADMIN – Hi Sheila,

    Please feel free to ask specific questions.

  2. Gino DiPierro says:


  3. 3479386693 says:

    They would not stop calling. Over and over and over again

  4. 3479386693 says:

    Thank you

  5. Dorinda Rolle says:

    I missed the deadline, but they still call me! Got a call on my cell just yesterday.

  6. Meg says:

    Hi, I received an email stating you tried to deposit my check into an old account. Can I get a phone number to have them update my information to receive the check. Thank you.

    ADMIN – Hi Meg,

    Use this email

    • Meg says:

      I have not gotten response to any of my emails. I have my case number.

      ADMIN – Hi Meg,

      Consider escalating to class counsel.

      • Meg says:

        Can you give me the information to do that please. I need a phone number to contact a real person.

  7. Jan says:

    I received an email from Wells Fargo Bank saying:

    Action required: Register your email to receive your money

    In case you forgot, we wanted to remind you that THOMAS V DUN AND BRADSTREET CREDIBILITY CORP SETTLEMENT FUND sent you money with ZelleSM. Here are the detail

    The email says to go to and register your email address.

    Is this legitimate?

    ADMIN – Hi Jan,

    Contact the class action administrator to verify.

  8. Daisy says:

    I received an email funds were deposit its an old account I would rather have a check mailed please email me

    ADMIN – Hi Daisy,

    Our website is purely informational. You need to contact the admin directly to resolve this issue.

  9. Meg says:

    Can we please get some actual contact information to talk to a human being. I thought the whole point of this lawsuit was to award people that have been wronged and you are making more work and frustration for people and treating them even worse.

    ADMIN – Hi Meg,

    I only have the information provided by the settlement administrator.

  10. patt lennon says:

    how do you contact the admin if your payment was rejected by your bank and sent back

    ADMIN – Hi Patt,

    You contact the admin at

  11. patt lennon says:

    they are not responding to my emails, what other options do I have?

    ADMIN – Hi Patt,

    Try calling class counsel via phone.

  12. Matt Mountain says:

    I got an email from my mortgage company that the money would be wired into my checking account via Zelle. My checking account is not with my mortgage company and although I setup Zelle, it has not shown up yet. Any ideas on who to call to make this happen?

    ADMIN – Hi Matt,

    Contact the class action administrator.

    • J says:

      My guess is the “Zelle” online payment thing might be an online scam where someone is taking advantage of the confusion around this claim.

      I actually called the Kurtzman Carson Consultants-Class Action Department is at 866-627-2104 where you will get to talk to a real person. This is what I found out:
      1) They already mailed the checks on June 30th.
      2) Have them investigate their records if you haven’t received a check.
      3) See my December 8th post on this forum’s thread to get the rest of the background what I found out when I called.

  13. Kevin says:

    I called Wells Fargo and they insisted the emails were a scam. So I contacted the admin of the fund via email (there isn’t a phone option that will get you through to a live person)…of course, no response after 2 weeks. Anyone else have any luck validating the email via Velle or getting a live person with the attorneys?

  14. Kevin says:

    Here is the reply I received today from the Settlement Claims Administrator…

    A Court authorized the Notice because you have a right to know about a proposed Settlement of this class action lawsuit, and about all of your options, before the Court decides whether to approve the Settlement. If the Court approves the Settlement, an administrator appointed by the Court will make the payments that the Settlement allows. Because your rights will be affected by this Settlement, it is extremely important that you read this Notice carefully.
    If you received a postcard Notice, it is because according to DBCC’s records, you may have received a non-emergency call from or on behalf of DBCC or the Related Entities to a cellular telephone through the use of an automatic telephone dialing system between April 28, 2011, and January 31, 2016. The Court in charge of the case is the United District Court for the Central District of California, and the case is known as Thomas v. Dun & Bradstreet Credibility Corp., U.S.D.C., Central District of California Case No. CV15-03194 BRO (GJSx). The person who sued on behalf of the Class is called the Plaintiff, and the company he sued, Dun & Bradstreet Credibility Corp. (“DBCC”), is called the Defendant.

    Each Class Member who submits a valid and timely Claim Form will receive a Settlement Award.
    A Settlement Award is a cash payment that will be issued by check or electronic transfer, whichever you choose. It is estimated that Eligible Class Members’ cash award payment will be between $60 and $120 per claim, but the final cash payment amount will depend on the total number of valid and timely claims filed by all Class Members.
    Credibility TCPA
    Settlement Claims Administrator

    • J says:

      Hi Kevin, they already mailed the checks on June 30th. Sounds like they sent you a form letter. Call this number if you never received your check. The Kurtzman Carson Consultants-Class Action Department is at 866-627-2104. You will get to talk to a real person at this number. See my December 8th post on this thread to get more background what happened when I called.

  15. J says:

    The Kurtzman Carson Consultants-Class Action Department is at 866-627-2104. You will get to talk to a real person at this number.

    Calling the official “Administrator” number at 888-344-6707 published on the official settlement website just leads to an endless voice automation menu with no way to talk to a real person.

    It might help to have proof that you submitted your claim form. I originally submitted my claim form online and received a claim submission confirmation email which had a Claim ID.

    They found I had a Claim ID on file, but no record of my actual Claim Filing. Although they had mailed out the checks on June 30, 2017, the person helping me found no record that a check had been mailed to me. So they are investigating further. I am waiting to hear back from them and they said to call them back if they don’t call me back in 3-5 business days. I hope this helps anyone else out there who believes they should have received a check.

    1) It’s more the principle than it is about the small check I might receive. I am sharing this information because it bothers me (just like it bothered the founder of this website, see his “About” page, that if Class Action Lawsuits are filed, at the least, the Class Members should actually get the settlement awards instead of the money “disappearing into some black hole” where it’s not clear who actually benefits (see the FAQ on this website, “What happens to the settlement money if it is not claimed?”

    2) It became clear the actual phone number and email address provided on the official settlement website,, just leads to frustrating dead ends that made it harder to resolve issues with unpaid claims. Whether intentional or due to negligence/incompetence, no one ever responded to my follow-up email sent to “” and calling the “Administrator” at 888-344-6707 just led to an endless voice automation menu with no way to talk to a real person.

  16. Norman says:

    I finally received my TCPA check ( 2-23-18…for what ever reason) and when I went to cash it I noticed that it needed to be cashed by December 27 2017.
    It is impossible to cash something if it is NOT in your possession. I called to get a check reissued to me and was told I am out of luck. No checks will be reissued. Is there any other recourse available?

    ADMIN – Hi Norman,

    You can try reaching out to class counsel. This would be particularly useful if your envelope postmark is for a later date than the date displayed on the check.

    • Toni says:

      Who is class counsel?

      ADMIN – Hi Toni,

      Per the FAQ class counsel for this case is:

      Lieff Cabraser Heimann & Bernstein, LLP, Siri & Glimstad, LLP, and Parisi & Havens, LLP.

    • Toni says:

      Did you ever receive your check?

  17. Norman says:

    How does one reach out to class counsel?

    ADMIN – Hi Norman,

    We normally head to the FAQ of the official settlement and we look under the question that addresses if we have a lawyer in this case. According to the official page this is the law firm representing you

  18. Toni says:

    I received my letter and check in June of 2017, the check did not have my last name on it and of course the bank would not cash it. I emailed several times, send 2 letters to the address on the website and finally in January 2018 I found theThe Kurtzman Carson Consultants-Class Action Department via this page and was told by 2 different people that someone would return my call within 72 hours, I am still waiting for that call and/or a letter. I think it is time to send a letter to the judge and the attorney general’s office.

    ADMIN – Hi Toni,

    Try reaching out to class counsel.

  19. Toni says:

    Dear Admin

    I did reach out a few times to KCC, they always state they will call back within 3 – 5 days but there are no more checks being issued. I called again on Monday and spoke to a “supervisor” his name was Aturo, I asked what happens to all the money that was to be distributed and wasn’t because of their inept responses, he said he thinks but isn’t sure, that it was donated to charity. I think a letter to the judge and the attorney general is in order at this point. Very irritated.

    ADMIN – Hi Toni,

    When it comes to class action settlements the best thing is to be super aggressive in escalating immediately after you find out that other class members are receiving checks. Once 90 or 120 days have passed and the second distribution or charity release takes place there is nothing that you can do.

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