Class Eligibility

You are a Class Member of the Home Depot data breach settlement if:

  • You used your credit or debit card at a self-checkout lane in a U.S. Home Depot store between Apr. 10, 2014 and Sept. 13, 2014 and your payment card information was compromised;
  • You received notification that your email address was compromised as a result of the Home Depot data breach; or
  • You received a settlement notice by email informing you that you are a Class Member of the Home Depot settlement.

Estimated Amount

Varies

Up to $10,000 as reimbursement for documented losses related to the Home Depot data breach.

Home Depot has agreed to reimburse affected consumers for their documented losses related to the data breach, such as out-of-pocket losses, unreimbursed charges, or time spent remedying issues related to the Home Depot data breach.

Home Depot will also offer 18 months of free Identity Guard Essentials identity monitoring services to Class Members who used a credit or debit card at a self-checkout terminal in a Home Depot store between Apr. 10, 2014 and Sept. 13, 2014, and whose payment card information was compromised.

NOTE: Class Members may make a claim for both reimbursement and monitoring services.

Proof of Purchase

Documentation

Case Name

In re: The Home Depot Inc. Customer Data Security Breach Litigation,Case No. 1:14-md-02583-TWT

District Court for the Northern District of Georgia

Case Summary

This settlement is about damages suffered by consumers whose information was compromised as a result of the data breach experienced by home depot

The lawsuit alleges that Home Depot did not take steps to safeguard card info and failed to properly notify customers of the breach

Settlement Pool

$13,000,000

Deadline

10/29/2016

Contact


Home Depot Data Breach Settlement
c/o KCC
P.O. Box 30212
College Station, TX 77842-3212
1-844-204-4489
Info@HomeDepotBreachSettlement.com

41 responses to “Home Depot Data Breach Class Action Settlement”

  1. J Dean says:

    please mail a claim form to J Dean, 1699 Laguna St 107, Concord CA 94520. I wasn’t able to access a claim form online. Thank you.

    ADMIN – Hi Dean,

    You need to contact the admin

    Home Depot Data Breach Settlement
    c/o KCC
    P.O. Box 30212
    College Station, TX 77842-3212
    1-844-204-4489
    Info@HomeDepotBreachSettlement.com

  2. Mary Bellomy says:

    I have my Claim ID number but do not know where to file it. Can you help?

    ADMIN – Hi Mary,

    The deadline for this class action has passed. You no longer have recourse

  3. Melanie Wilson says:

    I’m Melanie Wilson, I received instructions for enrollment into Idenitiyguard.com. However, the redemption code that was sent to me, isn’t working. The due date for enrollment is Friday, Feb 17th. How can I get a new code? Customer service at Identityguard, stated they’re unable to assistance with enrollment since my information wasn’t saved into their data base.

    ADMIN – Hi Melanie,

    Please contact the class action administrator directly. Their info is posted above under contact.

  4. Katey Kinzer says:

    I am Kathryn Kinzer, claim number HDD-4000579576-DEF. I received letter informing me of the Claim Administrator’s determination of my claim amounts. Substantiated Loss/Hours are: $500 for Cost/Expenses and $813.72. Now, are those figures representative of what my settement payment will reflect or are those just figures they will basing the compensation on? If so, do you know when the settlement is supposed to be dispersed? Thanks!

    ADMIN – Hi Katey,

    Please contact the admin to receive clarification.

    • Katey Kinzer says:

      Hi. I have emailed that info@HomeDepotBreachSettlement.com three times, and I am sorry to say that the 844 number listed is only canned recordings about the action in general. I do not know how it is possible to speak to someone personally at KCC or Gilardi & Company, the sub-entity of KCC that is now handling this settlement. If anyone knows of any other contact info, or of course, receives a settlement payment in their mailbox (YAY!), share plz 🙂

      ADMIN – Hi Katey,
      Here is the link to the contact directory for KCC
      http://www.kccllc.com/about-us/kcc-directory

  5. Jessica says:

    I am wondering if there is a status update regarding this case. Has anyone received any checks/money for this lawsuit?

  6. Kelly Destazio says:

    I wanted make sure my claim through
    Kelly Destazio
    Posted box 122 Elmore Ohio
    43416

    ADMIN – Hi Kelly,

    I can’t help you with that. It is up to the class action administrator. Their contact info is on the main page for this settlement.

  7. Cooper says:

    I filed my claim but have not heard anything. When I call I cannot talk to anyone. How can I get in touch with someone?
    Thanks

    ADMIN – Hi Cooper,

    Try emailing the admin at info@HomeDepotBreachSettlement.com

  8. Sharon Thomas says:

    When will we receive a refund! I sent in all necessary paperwork.

    ADMIN – Hi Sharon,

    You can contact:

    Home Depot Data Breach Settlement
    c/o KCC
    P.O. Box 30212
    College Station, TX 77842-3212
    1-844-204-4489
    Info@HomeDepotBreachSettlement.com

  9. Susanne says:

    I have not received any check yet, and I was told that I was part of the lawsuit settlement.

    ADMIN – Hi Susanne,

    To check on the latest status of your settlement please contact the admin.

  10. Maria-Odette Canivell says:

    Dear KCC HOme Depot settlement managers,

    I have emailed your company five times without any response. I emailed in April and provided my claim number: HDD-400119078-8, and Courtney B replied asking for my address, which I have provided 5 times already and asked why have I not received a notice of the settlement or any disbursement, particularly when on your own website it clearly states that checks began March 2017. I have received no reply. Is there a reason? What is going on?

    By the way, I just saw this same query from someone else, and the problem is the admin DO NOT answer.

    ADMIN – Hi Maria,

    We are not associated with the admin of this claim. You must contact the admin directly.

  11. Jodi Switalski says:

    I filed a claim back in July 2016 & was issued a claim # (HDD-400078437-4). I contacted the admin back on April 10, 2017, when settlement checks started to be mailed out. I explained that I never got anything direct from Home Depot about the breach but I did get notified by my credit union that my debit/credit card may have been breached at Home Depot. All credit union members were sent new cards & told to destroy the old cards. Because those cards were destroyed, by the time we could file a claim, which asked for the last SIX digits of the card in question, I no longer had it. I explained that I do have receipts during that time frame, though, so I could definitely prove I should be part of this settlement. The admin replied back asking for my claim #. I emailed back with the requested info & to this date, they have NEVER gotten back to me. I emailed them again 4/21, 5/4, 5/17 & again today. I can’t get anyone to respond back to me & I have yet to receive any kind of settlement check. What do I need to do to get someone to actually look into this for me & RESPOND???????

    ADMIN – Hi Jodi,

    Reach out to class counsel. Their info is on the long notice.

  12. RANDELL H SYGAL says:

    I left 4 emails with zero reply!! How do I find out any information on if and when I will get a check!!
    There seems to be a complete lack of communication regarding this settlement!!!
    Is there a live person I can talk to??

    ADMIN – Hi Randell,

    Reach out to class counsel.

  13. Edna Swann says:

    I have not received my settlement check. Please response.

    ADMIN – Hi Edna,

    Contact the class action administrator.

  14. Dan Reeves says:

    my name is Dan Reeves….I have not received my check either….and have called the number you gave out only to hear a recording. Who should I contact ….I need to speak to a person.

    Thank You

    ADMIN – Hi Dan,

    I encourage you to contact class counsel.

  15. Dan Reeves says:

    Dan Reeves

    Please explain awaiting moderation
    Thank you

    ADMIN – Hi Dan,

    Awaiting moderation means your comment goes to my inbox and I decide if I want to post it online or not.

  16. Nancie says:

    I never received my check but have my claim number from filing and the original correspondence sent from Home Depot. I have sent numerous emails to You but no one has returned a message and when I call I get redirected to non working numbers.

  17. Nancie says:

    How do you contact class council on this

    ADMIN – Hi Nancie,

    Were you asking for the “counsel”?

  18. Ronald Davis says:

    All are these comments are interesting. I have submitted my claim, but have not heard from any the parties involved in settling this suit.

  19. Dan Reeves says:

    Dan Reeves

    Please give me the phone number or email address of class counsel. I am having a difficult time getting thru to anyone.

    Thank You

    Dan

    ADMIN – Hi Dan,

    In the future if you need the information for class counsel open the notice on the settlement website and scroll down to the question that addresses representation. I did it for you this time but I would rather empower you for self sufficiency

    Norman E. Siegel
    Barrett J. Vahle
    STUEVE SIEGEL HANSON LLP 460 Nichols Road, Suite 200 Kansas City, MO 64112
    Roy E. Barnes
    John R. Bevis
    THE BARNES LAW GROUP, LLC 31 Atlanta Street
    Marietta, GA 30060
    David J. Worley
    James M. Evangelista
    HARRIS PENN LOWRY, LLP 400 Colony Square
    1201 Peachtree Street, NE, Suite 900 Atlanta, GA 30361
    John A. Yanchunis, Sr.
    MORGAN & MORGAN COMPLEX LITIGATION GROUP 201 N Franklin Street
    Tampa, FL 33602

  20. Adrienne says:

    I didn’t know I was supposed to have a claim number. I haven’t got one or heard anything. I just go online to see if there is new info. Who do I get a claim number from?

    ADMIN – Hi Adrianne,

    The deadline has passed. You no longer have legal recourse.

  21. Maria L Harris says:

    When will I receive a check. I sent in all necessary paperwork. I have claim ID.

    ADMIN – Hi Maria,

    Contact the class action administrator for updates.

  22. Sandra L. Hall says:

    I was notified of this class action suit. Filed all the information requested but have not received any information. Please help.

    ADMIN – Hi Sandra,

    Contact the class action administrator.

  23. Tonya Johnson says:

    I got notification and filed claim with documentation. They sent me an email claiming I did not send documents and opted out (I didn’t). I emailed proof of what I sent, no response to my emails. Who do I contact, the number listed is automated. It appears they are trying to back out of paying some of the claims.

    ADMIN – Hi Tonya,

    Go to the long notice and locate the info for class counsel. Give them a call.

  24. Thora Alcendor says:

    Hi,
    I received a letter in the mail. Stating that I am receiving more money from the settlement and that I needed to fill out a substitute W9. I just wanted to make sure this was real, there was no name other that Settlement Administrator.

    Thank you,

    ADMIN – Hi Thora,

    I cannot confirm it without looking at what you received in the mail. Your best bet is to contact the class action administrator directly.

  25. Brita Pruitt says:

    Hello Everyone,
    After reading the comments I contacted the class action administrator directly. I received an e mail from #NA KCC info-homedepotbreachsettlement which stated that I need to send my claim number which I did. that was September 28, 2017. I haven’t heard anything else from them so I contacted one of the law offices Steve Siegal Hansen LLP last week. Left a message with the specialist in charge of this settlement. Never heard anything back. Just called this morning and the lady who I talked to said that they are going through a transition, I don’t know what that means but I assume someone is taking over the firm, and that she would give my question to another person who was part of this settlement. I want to know did the law firms get paid? Why is this so hard? Contacting the class action administrator is a waste of time.

    ADMIN – Hi Brita,

    What will you gain by knowing if the firms got paid?

    • Brita Pruitt says:

      I said that because they get paid for their services, but their job involves making sure the settlement money is distributed in a timely manner to all of the customers affected by the hacking. I haven’t received any communication so far from them, so they not doing a great job. If I don’t do my job, I’m notified of what I’m not doing correctly, so I would think a law firm handling a case like this would be sure to be responsible in handling the matter.

      ADMIN – Hi Brita,

      The courts evaluate the performance of class action administrators. If the judge finds them incompetent he will let them know.

  26. Sara M says:

    I got one of those letters Stating that I am receiving more money from the settlement and that I needed to fill out a substitute W9. I mailed it back over 3 weeks ago. Has anyone else gotten those?

    • C Byrd says:

      Yes. I received that document as well 3 weeks ago. Once I searched online to confirm whether it was legit, I completed it & reiturned it.

  27. SHIRLEY ANDERSON says:

    I HAVE A CLAIM NUMBER HDD-400177781-9 WHAT IS HAPPENING?

    ADMIN – Hi Shirley,

    Reach out to the class action admin.

  28. M. Alexander says:

    Has the case been settled and when should compensation take place?

    ADMIN – Hi Alexander,

    Please reach out to the class action admin

    info@HomeDepotBreachSettlement.com

  29. l.Jackson says:

    I filed a claim Got claim number, Waited and waited. called Morgan & Morgan gave all info, nothing. So emailed info@HomeDepotBreachSettlement.com nothing.What else an I to do?

    ADMIN – Hi Jackson,

    Give class counsel another try.

  30. Maria Odette Canivell says:

    I have contacted the class counsel and they just do not respond at all and the number on the home depot settlement is automated and no one answers. Like many here I have a claim number and was contacted to update my address. The last time I heard from them (after I did send 5 times my new address) the reply was that there were no disbursements yet, although that seems to be not true because some people have received checks. What else can I do, for this is not the right way to do things, and as someone else pointed out, if the lawyers did get paid, why were the plaintiffs not?

    ADMIN – Hi Maria,

    The last point of escalation is class counsel. Just be persistent.

  31. Rachel Janoski says:

    This keeps me up at night. My claim was a significant amount. I have proof of all documents and claim number. I have all saved all emails from October 29,2016. I have emailed 2 people thus far from the KCC directory that said class action next to there name. I will continue to email and call each and every person until I get ahold of someone. Haven’t tried Counsel as of yet. KCC is the company handling the dispersment. They just litigated the case. This is extremely stressful. We as clients have a right per Federal Regulations to be able to speak to someone pertaining to our case. I shouldn’t have to do all this running around. This whole ordeal from the very beginning has been extremely stressful. I would be really greatful to just finally speak to an actual person who can give me real information. Instead of me constantly speculating of what is going on and if the check is ever coming? I am not trying to put anyone down and I don’t care about when lawyers were paid. I just want to put this nightmare behind me.

  32. Rachel Janoski says:

    I forgot one thing. Is this case closed? I have done a ton of research and one website said there was a dispersment in March and in October 2017. That was last disbursement after that money left over went back to Home Depot. The case is now closed. The KCC website however says the case is active. When you email info@homedepotbreachsettlement.com are there multiple different people answering those emails? I am assuming there is. Some have and last name and some just a first. In December when I emailed about my claim again and I received the wrong information there was no name. Just signed Claims Administrator.

    ADMIN – Hi Rachel,

    I would suggest that you escalate to class counsel.

  33. Sandra Crowley says:

    I submit a claim back in 2016. Never hear from anyone regarding g the claim. Has this lawsuit been settled and claims paid.

    ADMIN – Hi Sandra,

    Yes, it was settled and paid.

  34. Angie says:

    I received a letter today from unclaimed department at Home Depot. Was it legitimate? What determined the amount that it said was owed?

    ADMIN – Hi Angie,

    I am not privy to your letter therefore I cannot speak as to the legitimacy of it.

  35. Colleen Baida says:

    Are we receiving a Home Depot MasterCard for this class action in the mail? Both my husband and I have received these in the last few weeks.

    ADMIN – Hi Colleen,

    I don’t think so.

  36. Karon Fernandez says:

    I filed a claim in a timely manner and received my claim number. Since, I have no notification of anything. What do I do?

    ADMIN – Hi Karon,

    Reach out to the class action administrator.

Leave a Reply

Your email address will not be published. Required fields are marked *