Class Eligibility

You are included in the Settlement Class if you paid money to obtain Instaflex for personal use and not resale or distribution, including all persons who paid only shipping and handling for an Instaflex trial or sample.

Estimated Amount

$15 $15.00 per bottle of Instaflex Joint Support purchased (up to a maximum of 7 bottles or $105.00, per household) or, $5.00 if you paid only shipping and handling for an Instaflex sample or trial and did not pay money to purchase Instaflex.
Proof of Purchase
Case Name
Case Summary
Direct Digital, LLC (“ Direct Digital” or the “Defendant”) manufactures and sells a glucosamine sulfate joint support supplement called Instaflex Joint Support (“Instaflex”). A class action has been filed and certified by the Court in which the plaintiff, on behalf of himself and other purchasers, alleges that certain claims made on the labeling of Instaflex are false. No allegations related to safety or physical injury have been made.
Settlement Pool
Instaflex Glucosamine Sulfate Settlement Administrator PO Box 43034 Providence RI 02940-3034 (844) 454-4154.

80 responses to “Instaflex Glucosamine Class Action Settlement”

  1. Tristen Cunningham says:

    I used this and yeah it didnt do anything

  2. Bridget R Shackelford says:

    I bought 7 bottles of this!

  3. Kelli mccandless says:

    Didn’t work.

  4. Brandy says:

    I purchased at least 7 bottles of this product & found it ineffective for my needs.

    • Allison says:

      Why keep buying after like the 2nd bottle if it did nothing??

      ADMIN – Hi Allison,

      Hope can be a strong driver 😉

      • Cynthia Burton says:

        They tell you that you need to take for so long to feel the best results sadly.

      • LINDA MARTINEZ says:

        kept buying? Because consumers wanted to believe soooo badly in their product…

      • Shelly says:

        Because a lot of these products take three months before you see or feel a difference, I tried many different products, this one included and despite getting no relief the first or second months continued on them! Sometimes a little relief came and other times not do much!

  5. Ramon gomez says:

    I bought 7 and it didn’t work

  6. DarleneTaylor says:

    I purchase about 6 bottes..thank you..

  7. Angel says:

    What a joke this was and a waste of $$$% it did nothing

  8. Areletha Roberson says:

    I purchased 6 bottles and it did nothing for my joints.

  9. Verna says:

    I was told after taking 2bottle of this to keep taking it will work well after taking 5 bottles I’m still waiting for it to work!

  10. Tonya victoria says:

    I have bought 7 bottles of this product and it did nothing for me!

  11. April says:

    Why was I such a idiot for keep buying it!

    ADMIN – Hi April

    Are you asking us?

  12. Lauren Snellings says:

    I bought 6 bottles and it didn’t work

  13. Lili says:

    Bought 7 bottles didn’t work

  14. Nadia says:

    Husband and I bought 10 bottles all together.

  15. Cheryl miller says:

    Tried this product 5 bottles with no results

  16. Lisa Eberly says:

    I bought 7 and didn’t work


    I purchased 7 Bottles and ABSOLUTELY nothing Happened! Didn’t work at all!

  18. Chais chappell says:

    I bought 7 or more…. Didn’t work

  19. Geovana perez says:

    Didn’t work for me!

  20. Rose Lloyd says:

    I was hoping this stuff would do what it said but it did not. I purchased six bottles until I decided I was wasting my money.


    I purchased 6 bottles and it didn’t work

  22. carolyn Anderson says:

    I purchased five bottles!

  23. Dedra Allen says:

    Thank you for trying to make this right. I had 4 bottles with no results.

  24. Dedra Allen says:

    Thank you for trying to make this right. I had 4 bottles with no results. Thanks again

  25. kim c says:

    Does not relieve pain or stiffness one bit! Injured my knees back in dec on black ice and have been using this several times. Orthopedic said not to take them last month. He must of known something…

  26. Amanda Ricci says:

    I purchased 10 bottles & it did not work!

  27. megan says:

    Multiple bottles purchased, was a joke.

  28. Rhonda says:

    Ordered 10 bottles for employees to test out missed the free only pay shipping deal but regardless no one got results!…I am a weight loss Dr so gave to employees as samples.

    ADMIN – Hi Rhonda,

    As a bariatrics specialist you probably realize this supplement is not for weight loss.

    • Stefanie says:

      That is the best response ever! Whoever is the admin, is one funny person..

    • LINDA MARTINEZ says:

      Don’t think it was for weight loss..
      … mostly for pain in knees and or joints is my guess ?

  29. Lynn says:

    Thank you for trying to fix results. I purchased 7 bottles and it did not work for me.

  30. Marinda says:

    Brought 5 for my daughter and she said it did not work

  31. Iris Kearney says:

    I brought some for my grandparents and they said it didn’t help at all!!

  32. Angie says:

    Used this for 6 months with my husband who is always aching in his joints due to being on his knees at work.

  33. Dia says:

    5 bottles no result

  34. Deirdra Southworth says:

    I bought at least 7 bottles. Didnt work for me!

  35. Deirdra Southworth says:

    I bought at least 7 bottles. Didnt work for me at all.

  36. Brittany para says:

    Between my husband and I we purchased over 12 bottles, with hopes it would work after time and it never helped.

    ADMIN – Hi Brittany,

    So many bottles!

    • LINDA MARTINEZ says:

      Hello? it’s called the benefit of the doubt… shame on us for wanting to believe all about this product..

      ADMIN – Hi Linda,

      I was simply admiring the number of bottles purchased with a tad bit of class action envy.

  37. Maribel Ayala says:

    Bought 7 bottles in 4 different occasions.

  38. Wanda soto says:

    I bought 7 bottle a waste of money

  39. Ashley S. says:

    Yes, I tried this for about 6 months which would at least be 6 bottles. In the meantime, I felt no relief but did find other issues occur that may or may not have been a result of taking it. I quit taking them because of it. Regardless, I knew it was NOT doing what it claimed.

  40. Justin says:

    I tried it and it was a waste of money

  41. Kelly G says:

    My parents used it so I thought I’d give it a try like I’ve tried most things bc of my knees. I thought it was helping until the pain began to flare up again. This happens regularly but I still continue to sink money into stuff like this hoping that it will offer some type of relief . it seems this like others is just a way to tie up a lot of money with minimal relief or Nothing at All. After seeing this I will not be buying it anymore!!! What a joke….$15 per bottle? It cost me way more than that!

  42. Doreen brown says:

    No didnt work for me

  43. Carroll Darnall says:

    7 bottles. Did not work.

  44. SANDRA DUCHON says:


  45. L says:

    Suggested by an aunt and mother in law. After a couple of years stopped taking. No results.

  46. Irene says:

    I tried it also unlike some my doctor was telling me to purchase it and yes he said the systems would subside after taking at least 5 months. I took it for 3 months and it never worked.

  47. Alice M Kesler says:

    I first paid shipping and handled for one bottle, then I sent for, I believe 3 or 4 more bottles,which I was being
    help and kept takeing for a long, then I relized it wasn”t helping me at all because I was taking aleve with it and
    that I belive was helping. I am 76, so they put me on for auto order ever month. Had hard time to make them to stop.

  48. Randy P says:

    I bought 1 of these and worked for awhile so I bought 2 more not enough of a difference to buy more.

  49. linda biancrosso says:

    bad products gave me rash

  50. linda biancrosso says:

    I gave your product a try was not good for me

  51. Dana says:

    Y’all know y’all lying! Who buys that many bottles when the stuff doesn’t work?? I’ll be truthful, I buy one bottle of things and if it doesn’t work then I don’t buy anymore, and most of the time I don’t even finish the bottle!

  52. Jessica Smith says:

    I purchased 2 bottles !! Opened one and got half way through the bottle and noticed that it was helping with the pain and it has broken me out with a bad rash .

  53. Debra says:

    Verses knee surgery I was hoping for some success after 3 bottles purchased nothing tried to get my money back then felt ripped off and a sucker.

  54. connie arellano says:

    I used this for 4 months and saw no improvement

  55. Nina Marie says:

    At age 27 I thought this was a breakthrough. Sad to say I continue to believe these pharmaceutical companies could help me. Yes I want my money back from all 7. My family told me to stop. SMDH!

  56. Nadja Gonzalez says:

    I bought 4 bottles, just in case, for my husband and it didn’t work for him.

  57. Arthur Buske says:

    I’ve had 5 knee Surgeries and Have a Partial Replacement in My Left Knee..And Nothing Worked,My Father who was Always Trying to look out for me Ordered This.After feeling no Change After The First 2 Bottles I told him to Stop Getting it..But He Said to Give it One more Month.Well We did and then he tryed To Stop it from Coming and got 2 more before it was Over…And If I didn’t Call Up and Tell them that My Pop Took his Life and all His accounts Were Closed because of his Death.They Probably would still be Showing up in his PostBox..It was Worth a Shot Because the Constant pain I get in My Knee don’t Stop…But they say when I hit 50 then they will Do the Full Replacement …Come On 2020…And Trying to Stop anything you order should not be as Hard as they all Make it…They will get that last payment out of

  58. Daniel Garcia says:

    Bought at least 7 bottles and did nothing for me!

  59. Richard Wood says:

    What a joke. Disabled people have enough heartache without companies causing us even more harm.

  60. Dorothye B. Knox says:

    I bought a bunch of this and it didn’t work. I noticed after a while; that it just didn’t work at all. I had such bad arthritis in my knees and hands; it was unbearable at times. I used so much Ben-Gay and Icy Hot to try and get rid of the pain. However after I began taking prescribed drugs; my arthritis got under control. It is a shame that this product didn’t work

    ADMIN – Hi Dorothye,

    Totally heartbreaking

  61. DAVID WEISS says:

    Good morning Admin,
    Any status on the claim payout? Is there an anticipated timeframe?


    ADMIN – Hi David,

    No updates yet.

  62. Carol A Reimer says:

    Hi, It’s been another 3 months since last posting here–is there a status on the claim payout for those who filed the proper information???
    Thanks, Carol

    ADMIN – Hi Carol,

    Have you tried reaching out to the class action administrator?

  63. Chuck says:

    Does anyone know how to reach the Class Action Administrator?

    ADMIN – Hi Chuck,

    The contact info is posted above, just scroll up.

  64. sara dinapoli says:

    Received a check today for 37.60

  65. John Smith says:

    Just received a check today for $7.72.