Class Eligibility

You may be included in one or both of two Settlement Classes if you are a person in the United States who purchased Chinese-made laminate flooring (“Class Flooring”) from Lumber Liquidators between January 1, 2009 and May 31, 2015.

Specifically, you are a CARB1 Settlement Class Member if you purchased Chinese-made laminate flooring from Lumber Liquidators between January 1, 2009 and December 31, 2010, and you are a CARB2/Durability Settlement Class Member if you purchased Chinese-made laminate flooring from Lumber Liquidators between January 1, 2011 and May 31, 2015.

Estimated Amount


As a member of the formaldehyde class you will likely receive up to $50 as a member of the durability class you will get a pro rata share of the settlement.

Proof of Purchase


Case Name

In re: Lumber Liquidators Chinese-Manufactured Laminate Flooring Products Marketing, Sales Practices and Products Liability Litigation,and In re: Lumber Liquidators Chinese-Manufactured Laminate Flooring Durability Marketing and Sales Practices Litigation,
Case No. 1:15-md-02627 (AJT/TRJ), and Case No. 1:16-md-02743 (AJT/TRJ)
District Court for the Eastern District of Virginia, Alexandria Division

Case Summary

One lawsuit (MDL 2627) alleges that the Chinese-manufactured laminate flooring sold by Lumber Liquidators did not comply with the labeling on the box which stated that the flooring complied with the California Air Resources Board regulations for formaldehyde levels in laminate flooring. The other lawsuit (MDL 2743) alleges that the same flooring does not meet the industry standards for durability and scratch-resistance, making the flooring less durable than advertised.

Settlement Pool





Laminate Settlement
Settlement Administrator – Angeion Group
1801 Market Street, Suite 660
Philadelphia, PA 19103

63 responses to “Lumber Liquidators Laminate Class Action Settlement”

  1. Carmell Hill says:

    I brought this product it wasn’t no good

  2. mary says:

    I cannot believe this! I bought flooring in Montgomery, AL in 2012-2013. I didn’t keep the receipts.. craps!

    ADMIN – Hi Mary,

    Perhaps you have the credit card statement.

    • Julie Padilla says:

      Hi Mary, My name Julie I bought my flooring on 3/13/2012 and didn’t save my papers which i normally do but, I was able to get a invoice from Lumber Liquidators on July 15, 2018. Hope this helps

    • Rick A Musgrave says:

      I installed or rather had installed a laminate floor in 2010 which I purchased from Lumber Liquidators in Fairfield, Ca,
      I don’t have receipt, but do have the crappy floor still installed for Proof that I purchased it

      ADMIN – Hi Rick,

      Reach out to class action administration to see if they can provide you an alternate way to file.

    • NANCY TAYLOR says:

      They should have your receipt on file at Lumber liquidators

    • Christy Shaffer says:

      Call the store you bought it from. They will email you a copy of your purchase.

  3. Mary Manuel says:

    I bought some lumber floor ing and I have my receipts

    ADMIN – Hi Mary,

    Consider filing a claim.

  4. SS says:

    I bought over 20 boxes of this flooring in 2014. I doubt I still have the receipt. I do, however, still have five unopened boxes. I cam check my old bank statement for details if that would be acceptable.

    ADMIN – Hi SS,

    Check with the class action administrator.



    ADMIN – Hi Andrew,

    Reach out to the class action administrator directly to find out.

  6. Joyce Cuyler says:

    I purchased these flooring on two occasions. Once for my bedroom in 2010 and again in 2011 for my living and dinning area. Of course I didn’t keep the receipts. Oh my!

    ADMIN – Hi Joyce,

    Perhaps you still have your credit card statement.

    • Julie Padilla says:

      Hi Joyce My name is Julie. I bought my flooring on 3/13/2012 and of course i can’t find my receipt. I was able to get an invoice from Lumber Liquidators on July 15th, 2018. Hope this helps. Good Luck

  7. robert says:

    According to the postcard I received it stated, “According to the records of Lumber Liquidators, you are a class member in the CARB2/Durability settlement class. This means you purchased Class Flooring between January 1, 2011 and May 31, 2015”. Who keeps receipts or cc statements that long, most folks don’t. Once again, the attorneys receive the largest settlement.

    ADMIN – Hi Robert,

    If your card has a claim # you may not need to submit proof of purchase.

  8. Dan Denawetz says:

    Durability and water resistance were terrible. Bumps and cracks.

  9. roger bushnell says:

    I purchased around 1325sq. ft.

  10. B. L. Whitescarver says:

    I bought this product in 2009 for my living and family room and again in 2010 for my stairway. I do not have receipts for this product .

    ADMIN – Hi BL,

    Did you receive a postcard in the mail?

  11. Steve Wilson says:

    I cant believe I didnt save my receipt. I was paying everything cash then.

  12. Nazneen Saylawala says:

    we have purchased flooring and there r so many scratches and they loose there shine too its all over my living room and other areas i invested a whole lot of money in that which i am not happy about the quality and durability of that product intact i went back and complain at the Bolingbrook, IL store too

    ADMIN – Hi Nazneen,

    If you are a member of the class by all means file a claim.

  13. Tracy Escovedo says:

    We purchased this flooring back in 2009….have no idea if we have the receipts. I still have left over boxes up in the rafters. Can I use any of the numbers off those boxes?

    ADMIN – Hi Tracy,

    You could reach out to the class action administrator to see if a SKU is enough

  14. Tracy Bailey says:

    Is there another way to prove purchase? Like part of the flooring itself? I doubt I have my receipts either.

    ADMIN – Hi Tracey,

    You can always try securing proof of purchase from the store. They do keep records.

  15. Charles M says:

    I brought the floors days before the recall. i tried to get my money back and they would not give it back. i challenged it with my credit card company but lumber liqiudators said the product was fine but here we are. My dog had to have cancer removed and i fear it was this horrible product. I cant afford to have it removed and have something else put down. really upset about this company and they should have to pay for me to have new flooring.

  16. Debbie Diaz says:

    Yes I’ve purchased a lot of flooring from This

    ADMIN – Hi Debbie,

    If you believe you are a class member by all means file a claim.

  17. Jean Palmer says:

    July 27, 2018 I bought this flooring on 2/12/15. I lived in Las Vegas at the time. I have moved to South Jordan, Utah . Am I still qualified for this claim?

    ADMIN – Hi Jean,

    You may be included in one or both of two Settlement Classes if you are a person in the United States who purchased Chinese-made laminate flooring (“Class Flooring”) from Lumber Liquidators between January 1, 2009 and May 31, 2015.

    Specifically, you are a CARB1 Settlement Class Member if you purchased Chinese-made laminate flooring from Lumber Liquidators between January 1, 2009 and December 31, 2010, and you are a CARB2/Durability Settlement Class Member if you purchased Chinese-made laminate flooring from Lumber Liquidators between January 1, 2011 and May 31, 2015.

  18. Kristin says:

    I bought flooring for my bathroom and livingroom in April of 2015. It was about 800 square feet.

    ADMIN – Hi Kristin,

    If you are a member of the class, by all means file a claim.

  19. Dale Chester says:

    I bought the stuff for my house that I owned in Metropolis,Illinois and found that it was no good and had to hire three guys to remove it back in 2009. I don’t have my receipts anymore because that was just to many years ago. But I did purchase the stuff as I was putting in a new floor in my house down on West 7th Street in Metropolis,Illinois…I felt as if I had been cheated and lied to by the makers of the flooring…

  20. Jean Starr Rutherford says:

    I received a post card from Lumber Liquidators about my purchases. It was in 2009/2010, I don’t have any receipts anymore. When I went online it asked about receipts. What do I do now?¿

    ADMIN – Hi Jean,

    Go to your local Lumber Liquidators and see if they can generate copies of your receipts .

  21. Barbara says:

    I bought 288 square feet of this flooring in May of 2012. I paid cash and had my installer to pick it up. I am sure he doesn’t have my receipt and if I remember correctly the invoice may be listed under his name since he picked it up for me. Is there any other recourse that I can take?

    ADMIN – Hi Barbara,

    I don’t think there is, but you can always check with the class action administrator.

  22. Terri says:

    My Contractor bought 20 boxes of the Chinese flooring. i still have a box which I can take a pic of but I was never given any receipts. Can I still qualify?

    ADMIN – Hi Terri,

    You may want to contact the administrator. I don’t think you can but give it a try.

  23. Alan and Linda Towne says:

    My husband and I purchased laminate flooring for our kitchen from Lumber Liquidators in West Hatfield, MA, on 4/17/13. It has buckled and lifted throughout the room. I have a copy of the Invoice with the total paid of $840.53. The Claim Number on the postcard sent to me is LLA1011750. Confirmation Code: 25730

    Where am I to send the Invoice to become eligible for this settlement?

    Thank You.

    ADMIN – Hi Alan,

    Use the link we provide to file your claim and upload your documents.

  24. Clyde Dishong says:

    We purchased the laminate flooring in two separate houses during the dates listed for Carb1 and Carb2 settlement. We have since moved out of the first house and now live at a different location, Will I need to submit two separate claims under the appropriate claim number? I did receive one postcard as qualified member of Carb2.

    Thank you.

  25. Sandra Levesque says:

    I received the the post card. Do I have to mail the postcard back AND file the claim with receipts? Or since the postcard already has a claim number on it does that mean I don’t need to also send the online claim/receipt?

    thank you

    ADMIN – Hi Sandra,

    What does the postcard say?

  26. Donna L Clader says:

    What are the levels of the famaldahide in the flooring

    ADMIN – Hi Donna,

    Reach out to class counsel. They can help you with that info.

  27. Joshua says:

    Definitely purchased flooring from them during the 2009-2010 period. Bought over 3000 sq ft worth from there Martinsburg, WV location. It was straight Chinese made goods.

  28. Linda Toran says:

    I bought this product for my home and paid a considerable amount to have it installed. This flooring is inferior.
    it does not hold up to normal wear. i am so disappointed in this flooring purchase.

  29. Buffy Swafford says:

    Purchased laminate hardwood for my home in 2012. Spent a considerable amount of money thinking I was getting a better floor. Boy, I was wrong. Not durable, scratched, was nothing as advertised. Very disappointed!

  30. Anna Degraff says:

    Lumber liquidators will have given their customer list to their attorneys and you should have received a claim form in the mail. If you bought from them, they will have record of it.

  31. bonita says:

    we purchased African thuya burlwood the same flooring on 60 min. .In 2009 went in for a head to toe ckeck- up.Came out with a clean bill of health. 8mth after putting this flooding down my hair came out, nose bleeds all the time ,joint pain.I counld go on and on.After a couple years I saw the story on 60 min. at that time we(the doctor and I) had finally had the reason why all these thing were happing to my family. We had the answer!!! lumber liquidators wont take the floor back.The warranty was for 30 years.warranty is not worth the paper it was written on. Sad

  32. ronald angel says:

    me and my wife bought over 700.00 worth of this crap . i have the credit card receipt. but how is 50.00 going to replace the floor and the time and labor to replace it. also my wife died 3 years ago of a lung infection. i did receive a postcard about this and sent it in.

    ADMIN – Hi Ronald,

    There is always the option to hire your own attorney.

  33. Aletha says:

    My husband and I purchased the African Thuya Burlwood in 2012. Received the lawsuit postcard this summer. My husband passed away in August 2017. This flooring had a 30 year warranty (I still have the receipts). According to the postcard, I can get cash (22%-54% of the purchase price) or a store voucher (38%-104% of the purchase price). Why can’t I get enough cash to replace the floor plus installation. Why would I want a store voucher if Lumber Liquidators sells inferior products? I feel like everyone who filed a claim should be fully reimbursed. The attorneys do not need 30% of the settlement!

    ADMIN – Hi Aletha,

    If you don’t feel the settlement is fair you can exclude yourself and secure your own legal representation.

  34. Jennifer Cortez says:

    I purchased this flooring and personally installed it in 2013. I had a bad reaction after installing the flooring and was rushed to the ER in need of an epinephrine shot and remained sick for months with symptoms lingering until about a year ago when we sold the house and moved to the family ranch. So many things make sense now. We all suffered with flu like and allergy type ailments till we moved. In 2014, my beloved Rottweiler started to decline (his favorite spot to be was downstairs on the wood flooring I installed) He developed a rare liver cancer that the vet could not explain. We had to put him down at just 5 years. My research has indicated that formaldehyde toxicity in animals can lead to these types of cancers. This just sucks…Maybe I should consider reversing my claim and remove myself from the class action suit and pursue other legal avenues.

  35. Anna Caraballo says:

    Product not as i liked never buy anything from them agin.

  36. michelle stuhr says:

    I live in texas and sent in my form, I have yet to receive anything from you or lumber liquidators
    I have read all the statements that were on this site, it seems if you don’t have a receipt
    you don’t get the money you should get, I see they are giving people 50.00 dollars,
    I got my floor in 2011, I purchased 1100 sq, ft of flooring and the box states that it was made in china in 12/12/10 also it states on the box Phase 1 compliant for formaldehyde.
    so you have told many people they need a lawyer, do we all need lawyers, I know that they know that we purchase the flooring because I heard it on the news some years ago, my husband called the stire and the guy from the store asked for the suk number, came back on the line and said no worries, it was years ago, so we believed him. so what did the lawyers do for us, being you told people to get a lawyer

    ADMIN – Hi Michelle,

    I would change my option to voucher.

  37. Matt says:

    Any idea on how long it takes to receive payment?

    ADMIN – Hi Matt,

    The participation was higher than expected resulting in an extension which includes the option to change your choice of voucher or cash.

  38. betty scurlock says:

    I received the claim paperwork some months ago. I chose voucher when I read the lawyers would receive all their fees prior to any customer distribution. Any remaining funds would then be divided among those who had submitted claim. I am not sure what I would do with a voucher as I would be hesitant to purchase anything from this company.

    It was projected that claimants would receive between 5 and 30 percent of purchase price depending on number of claimants. Those requesting a voucher would receive up to 100 percent of their purchase price. Nothing would be paid for installation. I purchased enough flooring to re-floor my house. The stuff is horrible and I hate that I ever purchased it. I can’t afford to pay to have it all replaced.

    According to the document I received, payment would be made after October 4, 2018.
    Still waiting.

    ADMIN – Hi Betty,

    I want to encourage you to go check the settlement page again. They are giving you the option to opt for the voucher because there was high participation and you won’t get a whole lot if you opted for cash.


  39. Rebecca says:

    I filed a claim. The deadline has passed. How do I find out how much I will receive in a store credit?

    ADMIN – Hi Rebecca,

    You could contact the class action administrator.

    • Rebecca Shafer says:

      How do I contact the administrator?

      ADMIN – Hi Rebecca,

      Scroll up and look for the section subtitled “contact”

      • kay sullins says:


        ADMIN – Hi Kay,

        The administrator extended the deadline to allow class members to change out from cash to voucher due to high demand and the likelihood of a lower settlement.


    Can you tell me when the vouchers will be distributed? I am moving out of the country soon.

    ADMIN – Hi Andrea,

    Please refer to the official page. The deadline was changed to allow people to change their option due to high participation.

  41. renae walker says:

    Why wasn’t something sent out about extension and the option to change your selection ?

    ADMIN – Hi Renae,

    The class action administrator would be best qualified to answer your question.

  42. Becky Buerk says:

    I sent a claim in for both types of the flooring that was bad, but it didn’t have an option to enter the amount or ask for a copy of the invoice of the flooring purchased, which I still have. Do I need to send that info on to someone?

    ADMIN – Hi Becky,

    Just to make sure I would send a copy to the class action admin including my claim number.

  43. kay Sullins says:


    ADMIN – Hi Kay,

    The information for the class action administrator is posted in the section titled contact.

  44. Frances Pender says:

    I did fill in my papers and do have my receipts. I live alone and never wear shoes on my floors but some of the boards have cracked and peeled and will never last my lifetime. I have all my receipts and when it was purchased and when it was installed. I have some of the boards but there is no way to replace them without taking the floor apart. When will I hear more about the settlement. My sales order number is 700584549 dated 11-10-14.

    ADMIN – Hi Frances,

    You can now go to the website and change your type of refund if you desire a voucher instead.

  45. Ann Kovarik says:

    My entire main floor is warping (looks like water damage thru ought the main floor) since I first contacted Lumber Liquidators back in 2013 and filed a complaint – never heard back. The high gloss barn wood was professionally installed in 2012, a year later it was warping. It’s glued down so now who pays for the removal & new flooring? This is over 1600 sq/ft.

    ADMIN – Hi Ann,

    Please refer to the terms of the settlement. Did you submit your claim?

  46. Averil Story says:

    I have filed the class action paperwork, bought 2500 square feet that make me sick, killed my pet house rabbits. I still have about 20 unopened boxes of this junk. Are they going to refund for those? I have all receipts. Thanks.

    ADMIN – Hi Averil,

    I don’t think this is a refund settlement. If you have boxes unopened try taking them back to the store.

  47. Robert Dash says:

    I purchased the above referenced laminated flooring from lumber liquidators back on October 7, 2014. My cost was well over $1,500.00. I subsequently received a post card approx. 3 months ago to join the Class Action suit. I sent the card back to the law firm

    Any idea when the settlement and pay-outs will commence? Note, the post card I received to join the suit did not ask I provide a receipt. However, I do have all of my receipts.

    Please let me know how I should proceed at this point.

    ADMIN – Hi Robert,

    There are multiple settlements against Lumber Liquidators. The best thing is to contact the class action administrator.

  48. Roy G Veal says:

    I spoke to the administrator three days ago. She said someone disagreed with the settlement so it has to go back thru appeals. She also said there is no court date set or timeline. So we will have to wait longer.

  49. Joan Haresign and Steve Haresign says:

    I received a post card quite a while ago and I can not find it now. I filed a claim but I don’t seem to have anything proving that I filed a claim, so how will I know if I am included in this lawsuit and if and when I will receive anything from it? Is there a list of names I can check somewhere? I also have a different email address now.

    ADMIN – Hi Joan,

    The settlement is currently under appeals.

  50. lawrence cottrell says:

    purchased product 08/24/2012 no response after filing claim by mail


    ADMIN – Hi Lawrence,

    You can always reach out to the class action admin to check if they received your claim.

  51. rosine collins says:

    Now that the case has settled, when can I expect some money?

    ADMIN – Hi Rosine,

    I believe this settlement has had some delays.

  52. Amy Rhoades says:

    To Admin,
    We received a card in the mail and filed a claim online by the deadline. We have not heard anything since then, although I have read that the case is now under appeal. My question is, how can we replace the floor that we have (it could be years until there is a settlement). We have several areas of our kitchen and dining floor that has “holes” where the top layer is gone and you only see the gray cardboard material inside. It is terrible looking and is in primary walkways and focus points. I would be happy to send you photos. We have a very nice home and are ashamed of the flooring. We have been waiting for a long time on this case, but now have to replace it. We have many graduation and promotion parties coming up this spring and have family and friends filling our home. Please advise.

    ADMIN – Hi Amy,

    The amount you will eventually receive from this settlement will not cover for the replacement of your floor. I would move forward with replacing if I had family gathering in the near future.

  53. Lisa Henderson says:

    I would say that these attorneys should already have proof if purchase and what you spent if they were able to send you the post else would they know you purchased it in the first place?

    ADMIN – Hi Lisa,

    I believe they do but that does not mean that they can legally just give money away without people following the claim process.

  54. Susan Davis says:

    I joined this class action lawsuit early on. BUT, I have had a hereditary genetic mutation since birth (unknown until cancer diagnosis).l had all treatments and surgeries possible, but my risk before that was 87%. I have only reduced it to 13% by doing treatment and surgically removing many body parts. Worse yet, I passed it on to my daughter who lives with me – so her risk is still 87%. I bought and laid lumber liquidators laminate flooring myself in my basement. Using a miter saw, I was exposed to LOTS of laminate flooring dust. Although I joined this lawsuit, the fact the presence of the flooring makes you 3 times more likely to get cancer is frightening to both myself and my daughter. I am more than disappointed that all I will get is a small portion of the cost of the flooring. I don’t have enough money to replace the flooring….so the fact that the cancer risk is right here in my house is frightening to my daughter and myself. I think Lumber Liquidators should have been forced to reimburse in full for the cost of the flooring so at least you have the option (if not well off) of ripping it out and replacing it. Learning what I have over the past 14 years about hereditary mutations, your environment plays a huge factor in “tripping” the mutation so that it then allows cancer to occur – so needless to say, unknowingly subjecting myself and my daughter to a cancer causing agent that Lumber Liquidators KNEW was part of their laminate flooring is appalling.

  55. VIVIAN SMITH says:

    I send in the required card to register for the refund for Lumber Liquidators Class Action lawsuit.
    Why have I not received compensation? The settlement has already been through the court process.

    Claim Number LLA1963397 The card was sent to my previous address:
    Confirmation Code: 64406 VIVIAN SMITH
    My current address is: VIVIAN SMITH 2350 Phillips Rd. Apt. 6111
    1638 Mitchell Ave. Tallahassee, FL. 32308
    Tallahassee, FL. 32303

    ADMIN – Hi Vivian,

    I believe they extended the time in which class members could change the type of settlements they would receive since the amount for the cash settlement went down by a whole lot.

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