Class Eligibility

If you received a postcard, Defendant’s records indicate you are included in the Settlement. Specifically, the Settlement includes all persons in the United States who received a call on their cellular telephones from M3 Financial made using the Global Connect dialing platform (ATDS and/or prerecorded voice messages), and whose number was not listed in the patient or guarantor field, from May 12, 2011 through May 26, 2016 (the “Class Period”), inclusive, as identified in the Class List.

Estimated Amount

Varies This is a pro rata settlement, each member will receive an equal share of the pool once the expenses have been covered
Proof of Purchase
Case Name
Mason v. M3 Financial Services Inc., Case No. 1:15-cv-04194, District Court for the Northern District of Illinois, Eastern Division
Case Summary
Plaintiff alleges that Defendant violated the Telephone Consumer Protection Act (“TCPA”) by calling persons on their cellular phones using an automatic telephone dialing system or artificial or prerecorded voice, without prior express consent. The TCPA provides, among other relief, that a plaintiff may seek statutory damages of up to $500 per violation, and that this amount may be trebled for willful violations. The TCPA does not provide for the recovery of attorneys’ fees. Defendant denies any wrongdoing, denies that it violated the TCPA, and specifically denies that it used an automatic telephone dialing system or an artificial or prerecorded voice to make calls without prior express consent.
Settlement Pool
In re: M3 Financial Claims Administrator P.O. Box 404041 Louisville, KY 40233-4041 844-660-2216

34 responses to “M3 Financial Robocalls TCPA Class Action Settlement”

  1. Juel Alfred says:

    Add me

    ADMIN – HI Juel,

    I can’t do that. You must do it yourself using the link provided.

  2. Michael Robinson says:

    Relocated and card has been lost previous address was in Indiana currently reside in las Vegas Nv

    ADMIN – Hi Michael,

    Consider contacting the class action administrator to see if he can reissue your claim info.

  3. JO A GRAF says:


    ADMIN – Hi Jo,

    File a claim.

  4. Glenda bettis says:

    I have gotten so many of these kind of calls , don’t know how to prove it was from just this company

    ADMIN – Hi Glenda,

    Class action member received notification via mail.

  5. Patricia McFarland says:

    I get robo calls all the time on BOTH of my phone numbers… 719-395-8334 and 719-838-1547. I even got one on Thanksgiving morning. They’re always about staying at some luxury hotel-motel, resorts, and or vacation cruises. The numbers that come up on my caller ID always changes… most are in my 719 area code and many are either out of Pueblo, Colorado Springs, Leadville, Salida, and or Buena Vista Colorado. (Not smiling)

    ADMIN – Hi Patricia,

    Don’t forget to file your claim.

  6. James Shannon says:

    I get those calls all of the time.

    ADMIN – Hi James,

    It sounds like you are a class member.

  7. heather black says:


    ADMIN – Hi Heather,

    In order to file a claim you must click on the link that reads “click here to file a claim”.

  8. Clara Cavazos says:

    I have got a lot of these calls and there seems. I have reported some to the sheriffs Department in my county. And they have stopped but there are others that keep coming up and if you block the number they just call me back from a different one.

    ADMIN – Hi Clara,

    We get you. Lots of people report the same issue. File your claim when applicable.

  9. Angela allen says:

    I always was getting these calls. And like others stated most of the time they were using my area code of 254 but sometimes they came from other states.

    ADMIN – Hi Angela,

    Sounds like you are a class member. Consider filing a claim for this class action settlement.

  10. Mary E Baker says:

    How can I find out if I am included in this suit. I am always getting these kind of calls. I get the ones saying I won a vacation, ones that just say please hold and will be right with you and then they ask a question that tries to get you to day yes, calls saying I asked for information to get my prescriptions in the mail when I never asked for such info and then there are calls that you answer saying Hello but no one says anything for like a minute and hangs up. I am so tired of getting these calls even when you block the numbers and have your number on the “DO NOT CALL” registry list. What can be done about this because I am to the point of no wanting to answer my phone.

    ADMIN – Hi Mary,

    You can reach out to the class action administrator directly and have them check and see if they have your phone

  11. stephanie woods says:

    I get these call all day on my cell phone . have reqiuested several time to be put on do not call list

    ADMIN – Hi Stephanie,

    If you are a member of the class please file a claim.

  12. Fashionrb says:

    I had a card but I threw it away. What do I do?

    ADMIN – Hi Fashion,

    File a claim.

  13. R. Blake says:

    I had a card and threw it away, do I still fill out a form?

    ADMIN – Hi Blake,


  14. Michelle Arriola says:

    I got the post card send it in i have my clam number whats next ?? Thanks

    ADMIN – Hi Michelle,

    Now you wait for the final hearing and for all appeals to clear.

  15. jennifer simpson says:


    ADMIN – Hi Jennifer,

    The link is not working because the deadline was last month.

  16. Michelle Arriola says:

    Hi i send in my card i wanna make shure this is the right i
    One ?? Hoe can I cheek

    ADMIN – Hi Michelle,

    You can reach out to the class action administrator.

  17. Allison Douglas says:

    The link for the claim form is not available at this time I believe I have already sent a claim form and for the phone number 404 692 9769 and I would like to check the phone number of 6 7 8 459 7043. Thank you
    Allison Douglas

    ADMIN – Hi Allison,

    The deadline for this settlement has passed. You may no longer file.

  18. Ronald Brewer says:

    I received the post card long ago. I though I was included in the class. The court date you guys spoke of has long ago passed. I’ve had no other communication with anyone. I have not received any settlement, nothing !…No one responds to my inquiries.. I don’t know what the result of the court proceedings were… Is this some kind of Scam ??

    ADMIN – Hi Ronald,

    Not a scam. Class action settlements are subject to appeals and often take years to resolve.

  19. Michelle Arriola says:

    Hi when dose the cheeks be mailed tu in advanced

    ADMIN – Hi Michelle,

    The Court will hold a Final Approval or Fairness Hearing on May 10, 2018 at 10:00 a.m. to decide whether to grant final approval of the Settlement. If Judge Andrea Wood grants Final Approval, and there are no appeals, the Order will become final thirty days from the date it is entered. If there are appeals, the Final Approval Order will not become final until those appeals are resolved. It is always uncertain whether and when appeals would be resolved. The Claims Administrator will attempt to pay all claims within 30 days of the date the Order becomes final.

    At this point I have not seen any forward motion which leads me to believe that the case is under appeals

  20. Laura Greenstein says:

    Is there any update on this claim? I emailed the admin to have my address change because I’m moving and have yet to hear back about anything.

    ADMIN – Hi Laura,

    No updates since the fairness hearing in May

    • Lucy Linden says:

      On the website it says the case was granted final approval pn June 29th 2018. It’s now October though so who knows.

      ADMIN – Hi Lucy,

      There is usually a window for appeals.

      • Lucy Linden says:

        How many years of a window do they have? Do you know?

        ADMIN – Hi Lucy,

        For appeals? As many as the judge deems necessary.

  21. Elizabeth says:

    The case was granted Final Approval on June 29th of this year. No appeals that I can see so maybe will pay out soon?

    ADMIN – Hi Elizabeth,

    Let’s cross our fingers.

  22. Laura Greenstein says:

    Do we know how much we might receive from the payout? Still no update on the website and when I call the helpline, it directs me back to the website..

    ADMIN – Hi Laura,

    I don’t. Call the class action administrator.

  23. Tanya S Nettles says:

    I sent in my documents that they ask for threw e-mail link they sent me l have not heard anything about the money yet

  24. Tanya S Nettles says:

    I sent in all document with name on it I have any about the money could you let me know about my refund Tanya Nettles

    ADMIN – Hi Tanya,

    This settlement has not yet gone to distribution.

  25. Tanya S Nettles says:

    I sent in my documents to the email link they sent me and have not heard anything about the money

    ADMIN – Hi Tanya,

    You can always reach out to the class action administrator to check on the status of the settlement.

    • Tanya S Nettles says:

      Could you let me know how can l reach the administrator by phone or email l called the phone number it took me back to this websites Tanya

      ADMIN – Hi Tanya,

      Try this


  26. Tanya S Nettles says:

    I sent my documents to the email link they sent me l have not heard anything about the money yet Tanya

    ADMIN – Hi Tanya,

    You can always reach out to the class action administrator to check on the status of your claim

  27. Tanya S Nettles says:

    How do l reach the administrator l need a phone number or a email Tanya so I can contact them

    ADMIN – Hi Tanya,

    Scroll up and look under the heading titled contacts.

  28. Gale Nesmith says:

    I sent in all my documents, however, I have not heard anything from the settlement. It is now January 2019?
    Please update as soon as you know the outcome.
    Thank you!

    ADMIN – Hi Gale,

    The case remains under appeals.

  29. Elizabeth says:

    So I filed a claim years ago, never received any further notification, a check, nothing. Why did no one get paid from this? Is there someone who we can contact?

    • Angelica (Admin) says:

      Hi Elizabeth,

      I’m afraid you’ll have to contact the Claims Administrator directly for that info. Please see the “Contact” details above. Best of luck.