Class Eligibility

You are a member of the settlement if you live in the U.S. and Macy’s notified you in July 2018 about unauthorized activity from a Cyber attack.

Estimated Amount

Up to $1,500

Proof of Purchase


Case Name

Anna Carroll v. Macy’s Inc. et al
Case No. 2:18-cv-01060-RDP,

United States District Court, Northern District of Alabama

Case Summary

Macy’s is accused of negligence and violation of Alabama’s Deceptive Trade Practices Act. The Cyber Attack took place from May 1, 2018 to June 11, 2018, involving unauthorized access or unauthorized attempted access to customer profiles online, and personal information related to those profiles, using valid user ID information.

Settlement Pool





Macy’s Cyber Attack
Settlement Administrator
P.O. Box 43499
Providence, RI 02940-3499


23 responses to “Macy’s Cyber Attack Class Action Settlement”

  1. TONYA LATNEY says:

    I was notified

  2. Eleanor Cooper says:

    I have had to have my Macy;s credit card replaced twice due to unauthorized charges. The store even let the charger pick up the items WITHOUT the card that was issued to me and no ID with my name.

  3. Emily Noto says:

    I got hacked and I my ID was stolen. I could not use my credit card during 5/12/18 from 5/28/18

  4. Destiny says:

    In 2018 I was buying gifts for birthdays in my family and my card information was used again on a transaction I did not order. I was very disappointed with Macy’s. Then to find out that they were hacked was even more of a shock.

  5. Peyton Mayer says:

    This applies to me

  6. Kaitlyn Tipton says:

    They emailed me at this time

  7. Edwin Estrella says:

    I hope this never happens again.

  8. Sarah says:

    I need my Macy’s card back with money on it.


    I wanted to purchase something not to long ago, and they didn’t let me because it was saying that someone that I didn’t even know was cyber-attacking my account due to all the points I had with Macy’s.

  10. Gabriel says:

    I got notified by Macy’s in 2018 about quite a few things

  11. Sabrina says:

    I was authorized by email about this attack. My information was leaked and I had trouble getting back my personal information.

  12. mykenzie says:

    this happened to me

  13. Taylor Stryhn says:

    Got email and was not happy

  14. Kealohi Hao says:

    It scares me to even open certain emails anymore because I’m scared that if I open the wrong email I will get hacked.

  15. Cadedra Grady says:

    I was hacked by Macy’s.

  16. Cynarra Jamerson says:

    I was a customer between May 1, 2018 and June 11, 2018.

  17. ashton taylor says:

    I have been scammed off of this.

  18. Carmen Coleman says:

    this has happend to me

  19. nikera says:

    very unprofessional my personal info was at risk

  20. Ryan Stauffer says:

    In July 2018, Macy told me of the suspicious involvement of a cyber threat. Throughout the duration from 1 May 2018 to 11 June 2018, I was targeted by unauthorized access or attempted access to online customer accounts and personal information relevant to those accounts, using legitimate user ID information, and was alerted to you in July 2018 of unauthorized cyber attack activity.

  21. Zaire Lewis says:

    My life was impacted by this.

  22. Jessica Luzincourt says:

    I was a Macy’s card hold at the time of this incident.

  23. Roger Enochs says:

    My email used to sign up for was compromised and I was sent multiple notifications asking me to confirm the change of my password when I hadn’t tried to change it.

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