Class Eligibility
You are a member of the class if you are one of the approximately 182,295 United States residents from November 17, 2014 to May 25, 2018 and/or 6,098 Washington State residents from November 11, 2011 to May 25, 2018 who were charged Convenience Fees for making over-the-phone or online payments to Nationstar for their residential mortgages, and when those debts were at least 30 days past due when Nationstar began servicing them.
Estimated Amount
$8.57 to $15.57 The amount you will receive is both based on the number of claims and the number of times you paid a convenience fee
Proof of Purchase
Case Name
Garcia v. Nationstar Mortgage LLC, Case No. 2:15-cv-01808-TSZ, District Court for the Western District of Washington
Case Summary
This lawsuit claims that Nationstar violated the federal Fair Debt Collection Practices Act and Washington state Collection Agency Act by charging consumers paying their mortgage payments online or over the phone extra convenience fees when those charges were not authorized by their loan agreements. Nationstar denies it violated any law. The Court has not determined who is right. Rather, the Parties have agreed to settle the lawsuit to avoid the uncertainties and expenses associated with ongoing litigation.
Settlement Pool
Garcia v. Nationstar Mortgage LLC Settlement c/o Heffler Claims Group P.O. Box 8387 Philadelphia, PA 19101-8387 (844) 412-1947

9 responses to “Nationstar Mortgage Convenience Fee Class Action Settlement”

  1. Nicole Christie says:

    It is possible by the time the settlement is reached my mailing address will have change. Before mailing any award(s) a notification is appreciated by email. Feel free to reach me via email at regarding this matter only.
    Kind Regards
    Nicole Christie’

    ADMIN – Hi Nicole,

    You need to send this information to the class action administration.

  2. Maureen Ceglia says:

    I need a claim member #

    ADMIN – Hi Maureen,

    Please reach out to the class action administrator.

  3. Alfreda Jackson Johnson says:

    About how much money will I get from this settlement. My Class Member ID is 310011M

    ADMIN – Hi Alfreda,

    You will get from 8 to 15 dollars

  4. RC says:

    I need a claim number as well.

    ADMIN – Hi RC,

    Reach out to the class action administrator.

  5. Lisa Till says:

    What’s my amount from the settlement? Claim #WCF0005448
    Will you be sending me a check without me doing anything else or is there something else I need to do.?

    ADMIN – Hi Lisa,

    Think about us as a newspaper for class action settlements. You need to contact the admin directly to ask about the specifics of your case.

  6. Raquel says:

    Who do I contact to get specific information about the settlement payout?

    ADMIN – Hi Raquel,

    Scroll up and look for the admin info.

  7. Maureen Ceglia says:

    I never was notified and owed tons

  8. K Belliveau says:

     Class Member ID: 310010RMCTT2W. 08/10/2019
    I have called Heffner claims at 844-412-1947 and talked to someone about the lawsuit since I receive the notice on July 23, 2018. I registered twice online, right after I talked to a claims representative. I’ve called three or four times within the last two weeks but I’m being told I never registered for the claim settlement. I was told I would be called back last week.

  9. Ken Belliveau says:

    I received a letter stating that I was a member of the Garcia vs Nation Star class action lawsuit. Within a few days, I went to the website and filed a claim a few days later. I contacted the administrators office and she directed me back to the website, so I returned to the website and filed the same claim again. I continue to follow the lawsuit and tried calling multiple times after the first of the year 2019 leaving messages but never got a response. I called again in July 2019; finally spoke with someone from Hoffman log group and was told I never filed a claim. I gave her my Claim #ID and the dates that I filed; I was told she would get with the administrator. I’ve tried three or four other times with the same result.

    ADMIN – Hi, Ken. Sorry to hear that. However, since we are only a newspaper of class action settlements, we have no direct connection to the cases we report about. As soon as we hear of open settlements, we post the news here; what happens to the settlement after that, we no longer post about. It’s up to our subscribers to follow up directly with their respective claims/settlement administrators and/or check directly on the settlement website (always linked above) for updates. Hope you eventually got in touch with the settlement admin.