NCO Financial Systems TCPA Class Action Settlement
Class Eligibility
This settlement has two distinct classes injunctive class and damages subclass.
Injunctive Settlement Class is comprised of “all individuals called by or for NCO Financial Systems, Inc., now known as EGS Financial Care Inc., on their cellular telephones from January 16, 2009, through and including August 31, 2016.” If you meet this definition, you’re an Injunctive Settlement Class member.
Damages Subclass, which includes approximately 1 ½ million persons who received calls that were made from an NCO/EGS office using a special type of dialer. The Damages Subclass consists of “all individuals in the United States (i) that received one or more telephone calls on a cellular telephone by or for NCO Financial Systems, Inc., now known as EGS Financial Care Inc., since January 16, 2009, through August 31, 2016 (ii) that related to an account that was worked by NCO Financial Systems, Inc., now known as EGS Financial Care Inc., from one of its offices, including specifically, those offices located in (a) Virginia Beach, Virginia, (b) Horsham, Pennsylvania, (c) Getzville, New York, (d) Dublin, Ohio, (e) Montreal, Quebec, Canada or (f) the Philippines, and (iii) that was made by one or more of the following telephone systems: (a) Guaranteed Contacts, (b) CRS Mercury, (c) Aspect, (d) LiveVox or (e) Soundbite (also known as Genysis).”
Estimated Amount
$90
Only the damages subclass will receive monetary compensation
Proof of Purchase
Tel #
Case Name
Thornton v. NCO Financial Systems, Inc.Case No. 16 CH 5780Circuit Court of Cook County Illinois
Case Summary
The lawsuit alleges that NCO/EGS violated a federal law called the Telephone Consumer Protection Act by making both automated phone calls, and calls using an artificial or prerecorded voice, to cell phones without consent. NCO/EGS denies any wrongdoing, and no court has decided who is right. The Parties are entering into the Settlement to avoid uncertain, time-consuming, and expensive litigation.
Settlement Pool
$8,000,000
Settlement Website
Deadline
10/17/2017
Contact
Is there way to check and see if your number was called as they have with some other settlements?
ADMIN – Hi Gene,
If the feature is not available via the claim page I don’t think there is. You can always email the class action admin.
I too believe I have received calls from this company. Will you check for my phone number as well, I have changed cell for numbers because of Verizon mishandling of payments.
Will you please check my number, because I believe I received calls from NCO as well. 864-205-5605, and previous number 864-205-2446
ADMIN – Hi Kyla,
We can’t check individual numbers. We are not the class action administrators.
How do i check to see if i have already submitted a claim?
ADMIN – Hi Richard,
I usually recall if I have submitted a claim. But if you are struggling with recollection you can always call the class action administrator.
Can you file a claim for both classes if you are not sure which one to submit a claim?
ADMIN – Hi Glo,
Only the damages class receives compensation.
I believe I’ve received calls from them. How can I find out for sure.
ADMIN – Hi Carol
By contacting the class action admin.
I was called several times by this NCO. I asked repeatedly to stop.
NCO continue to call when I informed them not to call anymore.
ADMIN – Hi Maria,
It sounds like they violated your rights.
I RECEIVED CALLS AT PHONE TWO PHONE NUMBERS: (773) 680-3296 (CELL PHONE) and (773) 826-8297 (home phone) from NCO FINANCIAL SYSTEMS WITHOUT MY CONSENT. I WOULD LIKE TO BE INCLUDED IN THE SETTLEMENT FOR A REFUND.
ADMIN – Hi Delois,
To be included in the settlement you must file a claim. Please use the link we provided.
NCO called me after I requested them to stop. Phone number 312-256-4745
ADMIN – Hi Carla,
If you believe you are a class member please file a claim using the link we provided.
Add me in.
ADMIN – Hi Kathryn,
We can’t add you. You must file your own claim.
When will they start mailing out checks
ADMIN – Hi Melody,
If the deadline was October 17 we need to wait at least a few weeks to obtain an update.
Ok thank you
How do i contact the class action administrator?
ADMIN – Hi Steven,
You scroll up and look for the subheading titled contact.
When will we know the dates the checks will be mailed out
ADMIN – Hi Melody,
Reach out to the class action admin
Debt Call Settlement
Settlement Administrator – Angeion Group
1801 Market Street, Suite 660
Philadelphia, PA 19103
info@DebtCallSettlement.com
1-855-551-7374
When while checks be mailed out
ADMIN – Hi Melodie,
Please contact the admin to ask info@DebtCallSettlement.com
They are not responding to my emails so what do I do now
ADMIN – Hi Melody,
If the class action admin does not reply you escalate to class counsel. If class counsel does not reply you simply have to wait.
Hi I just wanted to know if there where any updates on the case
ADMIN – Hi Michelle,
Nothing yet.
Hi any updates on checks being mailed out yet
ADMIN – Hi Melody,
I don’t see any on the official page.
It’s the going into the end of December have anything been issued out yet
ADMIN – Hi Kenise,
Nothing yet.
It’s almost the end of December anything yet on checks being issued
ADMIN – Hi Melody,
Some people have already received their checks.
I received 2 checks.
ADMIN – Hi Carey,
Yay!
YAY !! I RECEIVED A CHECK IN THE MAIL TODAY, JANUARY 2, 2018 IN THE AMOUNT OF $90.00 !!!
I received a check today $90.00✌
.
.
are these checks safe i mean nothing else attached? i just recieved mine i have not had something like this? i know i recieved calls too just dont want to have to do anything
thanks
ADMIN – Hi Christy,
Yes, class action settlement checks are generally safe.
I received a check for $90 today
ADMIN – Hi Randy
Congrats!
Hi I sent in the claim form and did not receive a check yet my phone number I received calls on 201-736-2761
My name is Walter howansky
177 West 48 th street apt3
Bayonne,nj 07002
ADMIN – Hi Walter,
For specific claims you need to reach out to the class action administrator. Their info is posted above.
hi, my phone calls are non stop even though i blocked there numbers. some how they find away to keep on calling me with different numbers in different states. i am frustrated and constantly having to block the numbers. i at least get 8 to 10 calls every 2 days. or it can be 3 to 4 on a daily basis.
ADMIN – Hi Arturo,
You and everyone else. That is why we have TCPA.
I have yet to receive check here it is February 13,2018. I called the number above and got nothing but recording . Is there a way for you to see if it’s been sent or cashed? I believe it could have been taken from mailbox.
ADMIN – Hi Mr. Hughes,
This is the organization handling the settlement. Try their main number
http://www.angeiongroup.com