Class Eligibility

Class Members of the TCPA settlement include: “All persons whom Navy Federal called on their cellular telephone number using an automatic telephone dialing system between October 9, 2011 through September 15, 2016 where the result of that call was that Navy Federal coded the number as a ‘wrong number’ in its records based on information provided by the call recipient.”

Estimated Amount

Up to $1,500

The pool will be divided pro rata among qualified class members

Proof of Purchase

Tel #

Case Name

Ronald Munday v. Navy Federal Credit Union,
Case No. 8:15-cv-01629-JLS-KES
District Court for the Central District of California

Case Summary

Navy Federal Credit Union is settling a class action that alleges they made calls using an automatic dialer to cellular telephone numbers without the permission of the recipient in direct violation of TCPA

NFCU continues to deny any wrongdoing but has agreed to settle

Settlement Pool





NF Settlement Claims Administrator
c/o A.B. Data Ltd.
P.O. Box 173023
Milwaukee, WI 53217

156 responses to “Navy Federal Credit Union TCPA Class Action Settlement”

  1. neil yeager says:

    Did judge approve settlement??

    ADMIN – Hi Neil,

    The hearing was today. We have not heard the results.

  2. Joy Rodriguez says:

    Did judge approve?

    ADMIN – Hi Joy,

    We don’t know yet.

  3. Steve says:

    Seems to be where you can be updated.

    Bottom of site reads: Update: Final settlement approval hearing took place; awaiting approval from court.

  4. N.T. says:

    I’d like to know too. After completing the claim form, how would one know if they were one of the many affected?? Would a notice be sent stating approval or the lack thereof??

    ADMIN – HI N.T.,

    Class action administrators usually send a denial if applicable or a check if you qualify. Some settlements take years to come to a full conclusion.

  5. Concerned Member says:

    Was there a notification sent to members? This is the first I am hearing about this

    ADMIN – Hi Concerned Member,

    Generally the class action administrator sends notifications to the list of those they identify as possibly affected. They also publish the information in relevant publications.

  6. Aaron L says:

    Good morning, any word on the results of the settlement? Or when the rebate checks will be distributed to those whom qualify?

    ADMIN – Hi Aaron,

    I have no updates on this case.

  7. Erica White says:

    When will we know the outcome? Months? Years?

    ADMIN – Hi Erica,

    Probably months.

  8. Mel says:

    Did the judge approve the settlement?, I see the attorney’s were paid

    ADMIN – Hi Mel,

    As soon as I get more details I will post

  9. Veatrice Hawkins says:

    I sent in the post card am I due. a part of the settlement

    ADMIN – Hi Veatrice,

    Your best bet is to contact the admin to make sure they received your claim. The info is posted above under the heading contact.

  10. Jarrett M says:

    Has anyone heard anything about the settlement yet

    ADMIN – Hi Jarrett,

    No news yet.

  11. betsy reynolds says:

    the number for admin ia automated and gives no information. someone should be able to give us some information since they website says final.court hearing was held.

    ADMIN – Hi Betsy,

    Try reaching out to class counsel.

  12. Michelle Burgess says:

    This is the first I am hearing about this lawsuit. I never receive any info from navy federal. Navy federal used to freeze u out of our account for being late on our equity loan. They also would feeeze our children account. We have given proofed that we were scammed out our money and they did not listen. Tried to short sell our home and had a buyer and navy federal refusal for us to short sell even thought the primary mortgage company agreed. We ended up filling bankruptcy and moved my husband retirement check to Bank of America.

  13. Shamava says:

    Is there any update on the settlement yet?

    ADMIN – Hi Shamava,

    You may contact the admin at

  14. Nicole says:

    Looks like they are sending out the settlement money soon.

    • Shamava says:

      Hey Nicole I haven’t been about to reach anyone did you take to Class counsel for that information? Do you know if anyone has actually received a check? Thank you for helping in advance

  15. Nicole says:

    They sent me a card stating that I had to verify my phone number, so my guess is soon the checks will be mailed out.

  16. Pamela Skrine says:

    I have a new address.How can I change it?

    ADMIN – Hi Pamela,

    You send a letter via snail mail to the class action administrator.

  17. joy rodriguez says:

    I called and spoke with attorney and was told they are awaiting approval from court and expected to have that approval by end of may and checks would go out end of june beginning of july.

  18. Nicole says:

    Thanks for the information.

  19. Gabriel says:

    Just heard about this. How come Navy federal did not notify even its current members of the suit? Am I too late? They would freeze me out of my checking account even 1 day late. So I would have to find a navy fed bank to make a payment. And unfreeze my account.

    ADMIN – Hi Gabriel,

    This settlement has nothing to do with accounts being frozen.

  20. Shirley Smith says:

    When do settlement check go out

    ADMIN – Hi Shirley,

    Rumor has it they will come out pretty soon.

  21. Joy Rodriguez says:

    Has anyone received check since the above May 2nd post says runor has it they come out soon. Is the rumor from a reliable source or strictly heresay?

  22. Nicole Washington says:

    Joy, no checks have come yet. It seems as though the info you posted on April 25th is so.

    ADMIN – Hi Nicole,

    You would do best to contact the class action administrator.

  23. Nicole Washington says:

    Joy was asking have we received checks yet and my response was not yet.

    ADMIN – Hi Nicole,

    There is an option to respond to specific comments.

  24. Rosa Clay says:

    I filed a claim via snail mail on December 22, 2016, and have not received any information on the status of this settlement. will you please provide an update. Thank You,

    ADMIN – Hi Rosa,

    I have no updates on this settlement.

    • Jennifer Edmonds says:

      Hi Rosa,

      I haven’t heard from them either, but have been keeping up on this page. Someone said checks would be mailed end of June beginning of July. They said they contacted the law firm. I hope this helps.


  25. Melanie says:

    What is the latest update on checks being mailed?

    ADMIN – Hi Melanie,

    I have not heard or read anything. You may want to contact the law firm handling the case if you are having problems reaching out to there admin. Their info can be found on this link

  26. Melanie says:

    Update: I called and spoke to one of the attorneys on the case. He advised that as of today, June 5th, they are still waiting for court approval (no time frame given as to when the court will do this). Once they receive approval, there is a 30 day waiting period for appeal. After the 30 day waiting period, they will cut checks and mail them out. So, it is unlikely we will receive the checks anytime soon unfortunately.

  27. Jeremy Sutton says:

    Hello, I have deployed and just recently heard of this. I was told that NFCU would informing me if I am included yet I haven’t heard anything. Now I found this where people have had to submit a claim and I was wondering if I am to late? Does anyone know of extenuating circumstances clauses or should I just bring it up with my lawyer that just handled my BK?

    ADMIN – hi Jeremy,

    I don’t think there is a clause for extenuating circumstances.

  28. Char says:

    This is an article online: dated 5/26/16.

    Apparently, it was declined?
    Credit Union’s $2.75M Deal In TCPA Suit Fails To Clear
    By Suevon Lee

    Law360, Los Angeles (May 26, 2016, 7:44 PM EDT) — A California federal judge Thursday rejected a proposed $2.75 million class action settlement between Navy Federal Credit Union and certain individuals subject to its automatic telephone dialing system, expressing concern with a release exceeding the factual scope of the Telephone Consumer Protection Act claims.
    U.S. District Judge Josephine L. Staton said there was “notable deficiency” regarding the scope of the proposed release that rendered the settlement unreasonable and not appropriate for approval.

    “In short, because the release does not appropriately track the extent and breadth of plaintiff’s allegations in the complaint, the court finds that the settlement agreement ‘suffers from an obvious deficiency’ that precludes preliminary approval,” the judge wrote in her 10-page order.

    Thursday’s ruling relates to an October 2015 suit brought by named plaintiff Ronald Munday against Virginia-based Navy Federal over its practice of using an automated phone dialing system to reach people on their cellphones without their prior consent and failing to halt these calls when informed they had reached the wrong person.

    Munday claims he first received such a call in February 2015. Upon answering his phone, he heard a brief silence before a Navy Federal representative came on the line and asked for a “Joshua Selter,” a person unknown to Munday. He claims that even though he requested the calls to his cellphone stop, they did not.

    Munday’s complaint alleged the credit union’s “calls were placed using a sophisticated dialing machine, which has the capacity to store lists of phone numbers and dial such numbers pursuant to a preset program and otherwise dials sequentially” in violation of the TCPA, which bars the use of an automatic phone dialing system to reach cellular users without express consent of the recipient unless the call is for emergency purposes.

    The complaint sought $500 award in statutory damages per call in violation of TCPA and treble damages up of to $1,500 per unlawful call on behalf of the class.

    The parties entered into mediation and filed a joint notice of settlement on Jan. 21.

    Navy Federal in discussions with plaintiff’s counsel said it identified a glitch in its phone filtering system that was supposed to remove wrong numbers from its dialing system and agreed to take remedial measures, according to a joint motion for preliminary approval of settlement submitted in March.

    Discovery in the case revealed that between Oct. 9, 2011, and March 14, 2016, Navy Federal employed an automatic phone dialing system to call 90,726 unique telephone numbers that were coded as “wrong numbers.”

    The proposed settlement was on behalf of a putative class of people who received such calls on their cellphones, where the result of the call was that the company coded the number as “wrong number,” between Oct. 9, 2011, and date of preliminary approval of settlement.

    The proposed agreement calls for a $2.75 million fund that includes attorneys’ fees of no more than 25 percent of the fund and an incentive award of up to $10,000. Each opt-in class member could receive up to $1,500 under the terms of the agreement.

    Judge Stanton’s issue with the proposed settlement springs from the release, which she said was written in such a manner as to exceed claims based on the factual predicate as identified in the complaint. She said it is possible class members could release claims that go beyond the facts alleged in the suit and that it’s unclear whether there’s any limit on the release of claims based on its language.

    “A notable deficiency as to the scope of the proposed release renders the settlement unreasonable such that it does not fall within the range of possible approval,” she wrote.

    The judge declined to grant conditional certification of the class and also said any revised settlement must supply additional information about the parties’ proposed suggested recipient of unclaimed funds: the Armed Services YMCA. The judge said it was unclear how that entity was sufficiently related to the settlement class.

    “The parties expect to revise the agreement and resubmit the motion for approval in the near future,” Sergei Lemberg, an attorney with Lemberg Law LLC who represents Munday, told Law360 on Thursday.

    Ronald Munday is represented by Sergei Lemberg, Stephen F. Taylor and Trinette Gragirena Kent of Lemberg Law LLC.

    Navy Federal Credit Union is represented by Jason Jonathan Kim and Neil K. Gilman of Hunton and Williams LLP.

    The case is Ronald Munday v. Navy Federal Credit Union, case number 8:15-cv-01629, in the U.S. District Court for the Central District of California.

    –Editing by Kelly Duncan.

    Add to Briefcase
    Printable Version
    Editorial Contacts

    Certify Class Action Settlement

    Class Action
    Consumer Protection
    Case Information

    Case Title
    Ronald Munday v. Navy Federal Credit Union
    Case Number

    California Central

    Nature of Suit
    Other Statutory Actions

    Josephine L. Staton

    Date Filed
    October 9, 2015

    Law Firms
    Hunton & Williams
    Lemberg Law
    Navy Federal Credit Union
    YMCA of the USA
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  29. Char says:

    Melanie: This was my first time on the forum trying to assist other people KINDLY by posting that article. Yes, the article has much relevance to this site, words such as “Mundy, Class settlement”? Obviously, you have been consistently on this website waiting for a check. No need to yell in your initial response dudette 🙂

    Have a great Summer!

  30. Donna says:

    Are we expect to get any money?

    ADMIN – Hi Donna,


  31. Ashleigh says:

    Approved July 14

    • John Call says:

      What was approved? When will I get a settlement check?

      ADMIN – Hi John,

      Under appeals.

      • John Call says:

        I see where a judge approved payouts on the 14th. Does this mean they cannot appeal it again, and we just have to wait the 30 days before they start cutting checks?

        ADMIN – Hi John,

        Yes, usually when the judge approves payouts there is minimal chance for additional appeals.

    • Joy Rodriguez says:

      Where did this information come from?

  32. Nicole Washington says:

    John Call, where did u see that it was approved on July 14th? When I went to the Lemberg site, it still says waiting for approval.

  33. Nikki says:

    I filled out the first form that was sent to me. I see a few people saying they received another for. How do I know if I’ll get money?

    ADMIN – Hi Nikki,

    If you have questions about your claim contact the class action administrator.

    • John Call says:

      How do we do that? Who is the administrator? Thanks. Sorry if these are dumb questions.

      ADMIN – Hi John,

      Every page we post with a summary of a settlement includes a section called “contact”. I scrolled up and copied the information for you:

      NF Settlement Claims Administrator
      c/o A.B. Data Ltd.
      P.O. Box 173023
      Milwaukee, WI 53217

    • Nicole Washington says:

      That was to verify the phone number.

  34. John Call says:

    This happened on July 18 (filed by the plaintiff’s attorney):
    NOTICE OF LODGING filed re Order on Motion for Attorney Fees, Order on Motion for Settlement60(Taylor, Stephen)

  35. Joy Rodriguez says:

    The email address is invalid to send questions too. Please update.

    ADMIN – Hi Joy,

    According to the website, the email provided is correct.

  36. Joy Rodriguez says:

    And the number is automated. No one ro actually speak to.

    ADMIN – Hi Joy,

    Nothing we can do about that. Sorry.

    • Ashleigh says:

      Yes you can, choose the option to have notice mailed to you and leave a message on the recording, they will call you back

  37. Latasia Murfew says:

    Anyone received payment yet

  38. Shirley says:

    When is check going out how much they going be

    ADMIN – Hi Shirley,

    As soon as I have more details I will post.

  39. Nicole Washington says:

    Have the checks been mailed yet? There is no reason for the 14 day wait, since there will be no appeal, and it was dismissed with prejudice.

    ADMIN – Hi Nicole,

    I have no new updates on this

  40. MzInformed says:

    go to this link..It says dismissed with prejudice…case terminated

    • John Call says:

      That just means that Munday and the law firm can never file a similar claim against Navy Federal ever again. They still have to pay.

      • John Call says:

        Or am I wrong? We get no money?.?

        • Joy Rodriguez says:

          I just spoke with Stephen Taylor at the law firm. Everything was “finally finally finalized” last week and check will go out end of September to beginning of October.

          • FREDERICK JOHNSON says:

            how much is each person looking to get

            ADMIN – Hi Frederick,

            We don’t have that info yet.

      • John Call says:

        Now my next worry: Is my name and info still on the list? I filled out the online form and it was accepted, but haven’t heard a thing since.

        ADMIN – Hi John,

        Stop worrying. It sounds like people are going to get checks soon.

  41. C.G. says:

    Hello Admin,

    What is the accurate information of when we will be receiving the checks? “Sounds like people are getting checks soon”, is very broad.

    Thank you.

    ADMIN – Hi C.G,

    I will only provide as much information as I am able to obtain. No more, no less.

  42. Nicole Washington says:

    C.G. According to the post on August 8th from Joy, the checks are going out end of next month to the beginning of October. Relatively soon.

  43. Isais Vargas says:

    How do I go about updating my mailing information?

    ADMIN – Hi Isais,

    Via snail mail.

  44. Nigel says:

    I meant why not send us up to-date info. My apologies

    ADMIN – Hi Nigel,

    Because that adds to the cost of administering a case thus reducing the amount that class members receive.

  45. Nigel says:

    I’ve bn contacting Admin Via Email and still no response but yet directed to do so. This had bn over 3 weeks ago. I think it’s a better idea to send the people involved updated info by mail or email just as we were contacted about the suit. We all have claim numbers so why not send us updated info?

    ADMIN – Hi Nigel,

    Fantastic idea. I hope the admin of the settlement reads the comments left here. This is great feedback.

    • Nigel says:

      Thanks. I’m just trying to figure out the validity of the ” Class Action lawsuit ” The money and or amount isn’t the concern. It’d be more that what I have now. However, it’s the communication process that concerns me. No pun intended. Ijs

      ADMIN – Hi Nigel,

      Class actions are generally not fraudulent. As for communication each admin manages their queue differently.

      • Nigel says:

        Thanks. Understood. I wasn’t stating Fraudulent acts of that nature. I was referring to class action being settled, then being denied to being settled again sense july, 3017. Furthermore, is the amount up to 1500.00 per individual or call?

        ADMIN – Hi Nigel,

        Class actions are complex and you can always encounter last minute appeals. the amount is per claimant not per call

  46. Nigel says:

    Since July, 2017. Sorry

  47. Wanda Fields says:

    Has anyone received a check or any updates? Is it know how much he person that submitted a valid claim will get yet?

  48. Mel says:

    Anyone know of when we should start receiving checks?

    ADMIN – Hi Mel


  49. Nicole Washington says:

    According to the August 14th post by Joy, they go out end of next month to the beginning of October, so yes, soon.

  50. S says:

    I called today he said the next few weeks. I have no idea if I am approved though, I didn’t get a denial card so I guess that’s a good sign.

  51. Nicole Washington says:

    That’s a good question. Are denial letters sent for people who are not eligible to receive the settlement?

    ADMIN – Hi Nicole,

    Every case is different but I do recall receiving denial letters.

  52. Nigel says:

    I had called Friday and due to some of the people that filed the suit online vs receiving the card and due to that some of the claims are false, we’re only going to receive $250.00 per individual and not per call. I’ve spoken to the attorney that handled the suit and asked what about those of us who actually received the calls and the statement was that we have the list of individuals who were contacted.

    • Nigel says:

      So I asked him if you have an actual list why is it being reduced from an average of 900.00-1500.00
      down to a flat 250.00 For everyone. It seems like to me if you have a list then why mention we’re only getting said amount due to false claims

      ADMIN – Hi Nigel,

      I am trying my best to understand your comment/question. So far, no luck.

  53. Wanda Fields says:

    Seems some people are getting different information. I called today and was told sometime this month for checked but was asked if I filed through the internet or by mail. Apparently some of the online filings were considered fraudulent. Who knows what that means. Just my luck since I did my claim online.

    ADMIN – Hi Wanda,

    There is more frequency in fraud via online. The job of the admin is to validate each claim prior to distributing the monies. Because most distributions are pro-rata you have to wait until you have validated all of the claims to make sure everyone gets their fair share.

    • Nigel says:

      That’s what my comment about stated above but someone from admin stated they’re not understanding what I’m saying. What I was saying that I received a card in the mail instructing me to file online. Due to fraudulent claims online, we’re only getting 250.00. That’s for the contact alone regardless to how many calls we’ve received. But I’m saying that if they do have proof for those of us that was contacted, why should that affect the amount we’re supposed to get. That’s what claim numbers and list is for. So if they’re able to verify the actual claim, why give us a reduced amount? It can’t get anymore clear than that

      ADMIN – Hi Nigel,

      I am still having a terrible time trying to decipher your comments. Did the admin claim that there were fraudulent online claims that affected the settlement? Their job as admins is to parse good from bad claims and only pay the good ones. As far as the amount $250 is extremely generous for a TCPA

  54. Asha says:

    I just received a letter from navy federal saying they are deposting 200 in my account on Sept 12 from a settlement from CFPB is this the same settlement?

    ADMIN – Hi Asha,

    I believe so, If you post the letter on Facebook I can confirm.

  55. Joy Rodriguez says:

    So for those of us with no navy federal credit union account?? And from up to $1,500 down to $200?? What a big difference in amounts..]

    ADMIN – Hi Joy,

    Happens with pro-rata settlements.

  56. John Call says:

    $200 each would mean the number of applicants tripled on the last 2 to 3 weeks of the deadline. I knew it was already down to around $600 since that was the predicted number they released based on the law firm’s earlier memo, but that’s crazy. I’ll take whatever I can get, but yes, it would be a letdown and I am a bit skeptical now.

  57. Nicole Washington says:

    What happens to people that don’t have Navy Federal accounts? Do they receive checks in the mail?

    ADMIN – Hi Nicole,


  58. MjD says:

    I agree $250 is extremely a low amount for the volume of calls I received both automated and by actual collectors with their threats. How ridiculous. I’m looking forward to the $1,500 for the unnecessary embarrassment of calling anyone that was listed as a reference and calling my job. It’s mind-boggling that we are being prorated so drastically if we are. I’ll keep an open mind and hope each case is viewed on a case-by-case basis.

    ADMIN – Hi MJ,

    This case has nothing to do with calling references or calling your job. This is a TCPA case for robocalls to private numbers usually cell phones and landlines registered to the do not call registry.

  59. Katie says:

    I just received a letter stating that 191.16 will be deposit on September 12, 2017 because of CFPB vs Navy Federal is this money..

    ADMIN – Hi Katie,

    This is a different issue

  60. Nicole Washington says:

    Anybody got checks yet?

  61. Char says:

    Hello all,

    I do not have a NFCU account, but did submit my claim on time back in January 2017. If I am eligible, how will I receive my payment?

    Thank you,

    ADMIN – Hi Char,

    If you are a qualified class member I believe you will be paid via check.

  62. Bobby Williamson says:

    So if we don’t have a Navy account, will we receive a check and if so when should we expect one?

    ADMIN – Hi Bobby,

    Yes you will receive a check and you will likely receive it via mail in the next few weeks.

  63. Danielle Perri says:

    Is there a number or email I can cancel to confirm my Claim ID # is valid, and also I believe the CFPB settlement is different than the TCPA, is there someone who can also verify it ath info?

    ADMIN – Hi Danielle,

    I have a number listed to confirm TCPA listed above, as for CFPB I don’t even know what that case is about.

  64. Tracy Wil says:

    What happens if you do not have a Navy Federal account anymore, will they mail out check to the address that was put on the card.

    ADMIN – Hi Tracy,

    That is usually the way it is handled, but it is best if you call the admin to check

  65. Char says:

    Hello all,

    I called the 855 301 2100 Lemberg Law number, press 4 for class action settlements, and a male voice answered. He sounded like he was driving and it was a personal cell phone linked, but did mention the “checks will be sent out this week or next”.

    I tried to ask more questions, but he hung up. So a FYI.

    Thank you,

    ADMIN – Char,
    That sounds about right. We are also admins and on occasion we forward the phone to our cell to make sure our class members actually get a real person.

  66. Char says:

    My question is also, is everyone entitled if they filed the claim on time?

    ADMIN – Hi Char,

    No, the admin has to verify that you are in fact a class member.

  67. Renee says:

    Can you please provide the number or email so I can confirm my claim # is valid and so I can also confirm the mailing address they have on file?

    ADMIN – Hi Renee,

    Scroll up and look under the heading contact

  68. Tanya says:

    Anyone receive a check yet?

  69. Cody says:

    Received a check for $302.00 today 09/18/2017. I was expecting it to be a lot more and am waiting to deposit the check to speak with counsel on this matter. Don’t deposit your checks just yet as depositing the money is you agreeing with the amount you were given. Just an FYI.

    ADMIN – Hi Cody,

    That is actually a ton of money for TCPA

  70. Bobby Williamson says:

    Anyone gotten a check yet?

  71. Missy Sprouse says:


    I have a claim number but i didn’t receive a denial letter, is there anyway to check to see if you are getting a refund or not?

    ADMIN – Hi Missy,

    You can write a certified letter to the class action administrator

    • Missy Sprouse says:

      Ok thank you!

    • Danielle Perri says:

      I’m in the same boat Missy! I call the contact number above and just get recording to go to a website with no real info!

      ADMIN – Hi Danielle,

      I am so sorry you are having a hard time getting the info you need.

      • Missy Sprouse says:

        I am assuming if we were denied we would have gotten a denial letter already? I submitted my claim online for it to get to them faster. I am just going to wait and see.

        ADMIN – Hi Missy,

        There is a NFCU check going around for another settlement. This one has not been paid yet.

  72. Nicole Washington says:

    When were the checks mailed out for the TCPA settlement?

    ADMIN – Hi Nicole,

    I believe the checks that were mailed are for a different settlement.

  73. Nigel says:

    I’m not sure as to why the information and questions asked can’t be deciphered. Straightforwardly, if the reasoning for the fixed amount 250.00 per individual instead of us receiving up to 1500.00 why can’t all the information be verified first before more confusion persist. If the online claims could possibly be fraudulent as I asked before, those of us who received cards in the mail and submitted an online claims why should that affect the actual victims claims Regardless of what amount is generous for a Class action lawsuit?

    ADMIN – Hi Nigel,

    All excellent questions that can be best answered by the class action administrator.

  74. Wanda says:

    Some on from the Law Firm left me a voice mail that said the checks have not been mailed and will be mailed in a few weeks. I think they need to update their site and stop misleading people.

    ADMIN – Hi Wanda,

    I encourage you to contact the class action administrator with your suggestion. Totally agree with you the website needs to be updated.

  75. Char says:


    Steven Taylor confirmed that I am an eligible class member for the Munday vs. NFCU settlement. When do we receive checks? When I asked him, he was not able to provide an answer.

    Thank you.

    ADMIN – Hi Cher,

    If Steven who has internal information was unable to give you an update we are far less qualified as an external organization with no access to any specifics for the settlements we feature.

  76. Joy Rodriguez says:

    I am confused….checks were gonna be mailed last week or this week according to someone who spoke with attorney after me…then I see on here where someone got a check but isn’t cashing it because they want more money, and I see on Facebook that several other people got a check for different amounts. Why is it so hard to get an honest direct answer? Why can’t someone update accordingly and not refer to administrators who have no solid answers either. If the suit was settled and we are entitled to money, mail the checks and stop with the run around.

    ADMIN – Hi Joy,

    There are two distinct settlements for NFCU. Some customers filed for both. The confusion is rooted in this very issue. Nobody is giving you the run around.

    • Wanda says:

      Admin is right . Two separate issues i received a direct deposit early this month for a separate issue. People who no longer have navy federal received an check instead of a credit to their account. I never received a letter or anything about that legal trouble navy federal was in for that issue. But this settlement I did receive the post card to submit a claim.

      • Emily says:

        Wanda, did you happen to get a 1099 for the direct deposit you received? I received a 1099 and feel that is wrong!
        Thank you!

  77. Wanda says:


    On July 14, 2017 the Honorable Judge Josephine L. Staton signed the Order granting final approval of the Settlement Agreement for a Settlement Fund of two million seven hundred fifty thousand dollars. Funds will be distributed on a pro rata basis to class members who submitted a valid claim form. Distribution of the Settlement Fund is in process.

    This Order also granted payment to the Settlement Administrator, Attorney’s fees and expenses, and a Service Award for the class representative.

  78. Wanda says:

    This is from the court documents. A.B. Data received 24,712 claim forms by January 18, 2017, the postmark and
    submission deadline. (Id. ¶¶ 24, 26.) Through the claims review process, A.B. Data
    verified 6,738 claims forms, meaning that—after deducting the maximum award of
    attorneys’ fees, an incentive award, and administrative costs—class members will receive
    $287.54 each.

    ADMIN – Hi Wanda,

    Thanks for sharing!

  79. Nicole Washington says:

    Why do we keep getting the run around on the checks being sent out??

    ADMIN – Hi Nicole,

    I don’t think you are getting the run around. Managing a distribution in a way that is fair and equitable takes time. Keep in mind that this is a TCPA settlement the type of damage that you suffered was not financial by any means. They are paying you because they violated the law by calling your phone using a robocall. Be patient and celebrate when you get your surprise check.

  80. MzUnderstood says:

    They updated the website!


    On July 14, 2017 the Honorable Judge Josephine L. Staton signed the Order granting final approval of the Settlement Agreement for a Settlement Fund of two million seven hundred fifty thousand dollars. Funds will be distributed on a pro rata basis to class members who submitted a valid claim form. Distribution of the Settlement Fund is in process.

    This Order also granted payment to the Settlement Administrator, Attorney’s fees and expenses, and a Service Award for the class representative.

    ADMIN – Hi Bosslady,

    Thanks for sharing.

  81. LeDandrius Jenkins says:

    When dey cheks cumin? I bee needin to cash it at the liqur store soon

    ADMIN – Hi LeDandrius,

    Dey cheks arrive this week. Don’t spend the whole thing at the liqur store.

  82. S says:

    Got my check today 🙂 for 287.

  83. John Call says:

    Got my check today. $287.99.

  84. Wanda says:

    I seen on another site people are receiving checks.

    ADMIN – Hi Wanda,

    People are receiving checks for about $288

  85. MAM says:

    Received my check today for Munday V NFCU- $287.99

  86. Brian says:

    287.99 in Tn

  87. Mel says:

    I received a check today. $287.99

  88. Janet Williams says:

    Received my check today!

  89. Asha says:

    Received my check today for 287.99

  90. johnny says:

    for thoes who would like to know i recieve my check today from Ronald munday v. navy federal credit union for 287.99 september 2, 2017

  91. Eric says:

    I received my check today of 287

  92. Kathryn Gates says:

    got check for 287.99 Mississippi

  93. Nicole Washington says:

    Still waiting.

  94. Nicole Washington says:

    Are the checks coming from Minnesota??

    ADMIN – Hi Nicole,

    That is where the admin is located.

  95. Ms. W says:

    Received check in the mail today (10/3) from Munday v. NFCU… $287.99 *Washington, DC*

  96. Sabrinia Wyche says:

    I received my check today as well. Unexpectedly!

  97. Nicole Washington says:

    What number do I call to see if I am due a check so I can stop wondering? Didn’t get a denial letter, so I assumed I would get a check. Still didn’t get it as of today. Please advise.

    ADMIN – Hi Nicole,

    The admin did not provide a number with a customer service person. You can always send a request for information via certified mail.

    • Nicole Washington says:

      Not going through all that. If I do not receive a check in the next day or two, then I didn’t get one.

    • Joy Rodriguez says:

      I emailed the administration yesterday asking if I was due a check and within an hour they emailed me back saying mine was mailed on the 28th. I haven’t gotten one yet either but it’s been mailed.

  98. Tanya says:

    Anyone in cali get their check yet?

  99. Ashley says:

    Hi, I received a check but am having trouble cashing it because I don’t have a checking account. Is there only certain places that would cash it?

    ADMIN – Hi Ashley,

    Your options include check cashing facilities and the issuing bank.

  100. Nicole Washington says:

    If the check is 7 days old most check cashing places won’t cash it.

    ADMIN – Hi Nicole,

    Those are very stringent rules.

  101. Nicole Washington says:

    Sent an e-mail to the admin, as it turns out, was not eligible to receive a check, so no more questions or posts from me on this subject.

    ADMIN – Hi Nicole,

    Sorry about that. Hopefully you will have other surprise checks coming your way.

  102. Andrea weekes says:

    I never got anything on this… so frustrated

    ADMIN – Hi Andrea,

    Perhaps they disqualified you for some reason. Have you had any luck contacting the admin?

  103. R. Ann says:

    Got a check for $287.99 last week but have not cashed it. I wasn’t sure if legit and if strings attached with cashing it. Wanted to do some online research first. Always afraid of a scam in today’s world.

    ADMIN – Hi R,

    The legitimacy of checks can be checked by taking the check to a bank.

  104. R. Turner says:

    I received a check but misplaced it. When I found it, it had expired on Dec 27, 2017. Is there a way to get a new checked reissued? There is no number listed on the check to call and ask. Thanks!

    ADMIN – Hi Turner,

    Here is the info for the class action administrator

    NF Settlement Claims Administrator
    c/o A.B. Data Ltd.
    P.O. Box 173023
    Milwaukee, WI 53217

  105. R. Turner says:

    Thank you!

  106. Shonell Reed says:

    I am just receiving a check because I moved. I realized the expiration for the check, December 27, 2017.
    I have emailed with no response or read receipt. I have also left a voicemail on the 1-800-526-8244 with no response. Is there an expected wait time for someone to respond?
    thank you.

    ADMIN – Hi Shonnell

    Once the expiration is reached the class action administration group closes their doors and there is no way to get your money back. The money is either used for a second distribution or given to charity.

  107. JASPER JONES says:

    I filled out the form but never received a check

    ADMIN – Hi Jasper,

    This settlement was paid many months ago. You no longer have legal recourse.

  108. joe says:

    is the settlement taxable? they sent out 1099 misc

    ADMIN – Hi Joe,

    That is usually the case when you receive a 1099

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