Class Eligibility

Class Members of the Rust-Oleum settlement include: “all persons and entities in the United States and its territories who purchased, not for resale, a Restore Product (Deck & Concrete Restore, Deck Restore, Concrete Restore, or Restore 10X) from January 1, 2008 through October 20, 2016.” NOTE: Restore 10X Advanced, Restore 4X, and other Restore products are not included in the Rust-Oleum class action settlement.

Estimated Amount

Varies, depending on the type of documentation submitted.
Case Name
In re: Rust-Oleum Restore Marketing, Sales Practices and Products Liability LitigationCase No. 15-cv-01364 District Court for the Northern District of Illinois
Case Summary
The makers of Rust-Oleum Restore are agreeing to settle this lawsuit where the plaintiffs allege that their product prematurely fails by chipping and peeling resulting in additional expenses and failing to meet the promises made by the manufacturer in their marketing claims that describe the products as lasting as long as you own or reside in your home The plaintiffs assert that this claim is false and the products peel, chip and fade resulting in vulnerabilities to the painted areas Rust-Oleum denies the allegations but will settle to bring this matter to an end
Settlement Pool
In re: Rust-Oleum Restore Marketing, Sales Practices and Products Liability Litigation Claims Administrator c/o Kurtzman Carson Consultants (KCC) P.O. Box 43432 Providence, RI 02940-3432 1-844-762-5370

120 responses to “Rust-Oleum Restore Class Action Settlement”

  1. Matt walmer says:

    I purchased rustoleum from ace hardware to restore a rear end in my k1500 and the enamel chipped off within 1 month of application

  2. Tanya D Rison says:

    I bought it to restore 4 chairs and it sulked and peeled within 5 weeks

  3. Candy Marquar says:

    I purchased rustoleum to recover some metal plates. Within a week it started chippin and the peeled off

  4. Manoucheka dixon says:

    That’s true. I used it & it cracked & peeled off.

  5. Richard E Mansfield says:

    purchased about 20 cans to paint a truck and it chipped

    ADMIN – Hi Richard,

    I don’t think truck painting was the intended application.

    • james says:

      So the steel on his truck is different from a steel chair how?

      Per the back of the can:

      “Apply to wood, metal, plaster, masonry or unglazed ceramic. Durable formula resists chipping and fading.”

      Pretty sure metal is metal…

      • james says:

        Disregard… The paint type on this exact claim is specifically for non metal paint. Heh heh

      • Richard Reed says:

        Deck & Concrete Restore, Deck Restore, Concrete Restore, or Restore 10X not Steel or Truck paint Sorry, if you paint your truck with deck paint it will come off pretty easily……..

  6. Alan says:

    I bought 11 of 2.72 gal Restore 10X in 2014 for $614.79, have receipts and pics showing product peeled and failed… Had to have the stuff professionally removed from my 30X32 deck which was supposed to have cost me $650 but ended up costing me $975 to get my deck back into the pre-restore 10x condition. What a nightmare… thanks Rustoleum

    • Gary sather says:

      Hi my name is Gary I’m at Deck Builder
      I put the stuff down on a couple decks and recently tore up a deck with the rustolemum material on the deck,can the homeowner and get Money back on my labor to redo her deck thanks Gary

      ADMIN – Hi Gary,

      Here are the terms:
      Settlement payments will vary based on the documentation you submit with your Claim Form, whether you experienced a Qualifying Problem (adhesion-related problem with a Restore Product), the type of problem you experienced, and the number of Claims submitted. The Claims Administrator will use the following guidelines in evaluating Claims for initial payment:
      Tier 1: Settlement Class Members who include proof that they purchased a Restore Product during the Class Period and proof that they experienced a Qualifying Problem with that product are eligible to receive their choice of either (a) reimbursement for the Restore Product purchased, or (b) enough Restore 10X Advanced (and primer) to cover the area where the purchased Restore Product was applied.
      Tier 2: Settlement Class Members who include proof that, because of a Qualifying Problem, they have or will incur costs to remove the Restore Product from a deck or other substrate (including the amount of these costs) and a statement indicating the percentage of the area requiring removal are eligible to receive Tier 1 compensation and a payment equal to the lesser of (a) $2.00 multiplied by the square footage of the area the Restore Product was applied, multiplied by the percentage of the area requiring removal; or (b) the amount indicated on the proof of removal costs.
      Tier 3: Settlement Class Members who include proof that, because of a Qualifying Problem, they have or will incur costs to repair or replace decking or other substrate (including the amount of these costs) and a statement indicating the percentage of the area requiring repair or replacement are eligible to receive Tier 1 compensation and a payment equal to the lesser of (a) $6.00 multiplied by the square footage of the area the Restore Product was applied, multiplied by the percentage of the area requiring repair or replacement; or (b) the amount indicated on the proof of repair or replacement costs.
      Special Circumstances Supplemental Compensation: In addition to the above payments, if the Claims Administrator determines that sufficient funds exist after calculating all eligible payments, expenses, and other costs, applications for Supplemental Compensation to Settlement Class Members due to Special Circumstances will be considered and awarded under the Settlement. Special Circumstances may include any additional out-of-pocket costs associated with removal and replacement of Restore and/or the decking or other area where the Restore Product was applied.
      HOWEVER: IF the Claims Administrator pre-selected the “Yes” boxes for questions 1 and 2 in the Tier 1 portion of the form, the Claims Administrator has received the required proof from Rust-Oleum.

      • Linda Coker says:

        Wish I had know about this class act. Used 800.00 of restore on my deck around my swimming pool. I am now having to replace all top boards and some underneath ones to the tune 10,000.00. My luck found out a year to late.

        • Anita Hennemuth says:

          I just found out about this also. Have to replace 12 x 12 deck due to rot.

  7. Kim says:

    We used 4 gallons of it for a fence and in 2 months started peeling its a true mess and we spent literally 4 days applying it exactly as instructed.

    ADMIN – Hi Kim,

    Have you filed your claim?

  8. David Ryan says:

    I used it as a third. Party. I also prepped the entire area with meratic acid. No peeling or adverse side effects so far. Used in Northeast Syracuse area. Curious how it responds

    • Mark says:

      Just wait one winter; peeling will start. After two winters you are going to have a bubbled, peeling mess.

  9. Wanda Sue Bailey says:

    I used 20 gallon of the deck restore and with in two months it had piled up and my deck is a mess. I contact Lowes And they said there was nothing they could do but I could all his company, done that and no response

    • katherine lean says:

      Same problem here and the product is not cheap. I spent a lot of money to do the patio and the deck and both look terrible now.

  10. Leslie says:

    I bought this to use on my patio furniture soon after use the finish on the furniture was destroyed no a good result at all

  11. Sherrill Hays says:

    I purchased twelve gallons of the concrete restorer, my driveway was splaying and the RustOleum had several days to cure and I thought it was going to work. Several weeks later it looked as if I had not spent five days applying, it all was gone. Either the rain or wind totally removed and you can see the splaying now. Totally a defective product

  12. Eddie J Smith says:

    I did my dinner table with it a month later look very rough crack on the stain are it didn’t work like it said it would.

  13. Brian Reese says:

    I placed Restore 10x on my deck. Within 2 months started to peel in spots. “Was applied to bare wood” After 2 years everywhere it was applied is now rotting. My self and my 40lb 5 year old has stepped threw the 2×8 deck boards in different spots. Deck is only 6 years old. and several feet off the ground so air flow under deck is not an issue. Some places only regular stain was applied on the deck boards and are doing fine. Now I am looking at a complete replacement of the deck. $$$

  14. Larry Cardani says:

    I used this product on my deck its all coming up 700 sq feet

  15. BARBIE BECKMAN says:

    Used on my patio furniture better off throwing it out now!!

  16. Laura Chojnacki says:

    I bought it from Home Depot in summer of 2015 and my deck still looks like crap from it chipping off within a month! It even chipped off from under the deck railing where it was protected!

  17. Carol Hoglund says:

    Painted my deck thinking it would last a while. well peed the first rain. loved working with the paint. sorry it just didn’t last.Carol Hoglund

  18. Sophia A Irving says:

    Where did Rust-Oleum do their test and on what products. Surely it was not the products I purchased. I used this product to restore and preserve my outdoor furniture. I was quite disappointed in the results but did not throw out my furniture just purchased another non- Rust-Oleum product. Would be grateful for refund of the 8 cans purchased.

    ADMIN – Hi Sophia,

    To qualify for a refund you must file a claim.

  19. Miriam Sharif says:

    I purchased this product to refinish a table and the paint began to check within a month or so.

  20. Dave M says:

    3 decks have to be completely replaced because of this terrible product. Now I’m told I have to have the receipts in order to qualify for the settlement. Why can’t I just send in the peeled off product to you to analyze. It’s hard enough dealing with the rotten mess you have created for me with your defective product….I would say rustoleum be responsible to analyze the peeled chips for those of us that no longer have access to the receipts.

  21. NICOLE J BECKER says:

    Do u have to have proof of purchase for this one?

    ADMIN – Hi Nicole,

    the deadline has passed

  22. Mike says:

    I purchased 3 4-gal buckets of Restore 10X and 2 1-gal cans of Restore 2X about a year ago but didn’t get around to applying it last summer. Now I see this class action lawsuit and all the problems this stuff has caused. Can I file a claim without receipts (who keeps receipts for a year?) and without proof that it failed? There’s no way I’m applying it now with all the proof out there that the product is defective.

    ADMIN – Hi Mike,

    I would print a copy of the notice and would take it with me to the place where you purchased the product to see if they will give you a refund.

  23. Jeanine says:

    I just learned about the class action suit. We used it for out spa and it was nothing but trouble. Is there any way to to still apply? I still have the information

    ADMIN – Hi Jeanine,

    You no longer have legal recourse.

    • Karen says:

      Yes, there should still be legal recourse, I saw that the deadline was extended till September 2017…

  24. Karen says:

    I applied restore 4x to my deck and the same thing happened, the deck has peeled and is ruined. I believe Rust-Oleum is responsible for the damage done to my property. I am going to find out about starting a class action lawsuit on the 4x since I called and they won’t otherwise do anything

  25. Shahana Dombeck says:

    I bought almost a $1000.00 worth of the Rustoleum 10 x product for my deck which is 800 + sq. ft. I purchased it at Home Depot, Lake Delton, WI. I believe in the summer of 2015. The sales person said it would last a life time. It gradually started peeling off in a few months. I recoated the spots again but the peeling continued in several areas now. The deck looks terrible now. I thought I could power wash it and take off all the crap. I purchased a new 3100 PSI power washer. Some loose paint did come off, but it looks even worse. The deck boards are in good shape. The only way probably I could get all the paint off would be to get it sand blasted. I got a price of $1,500 to take off the paint by sandblasting. Somebody tell me how I should proceed. I am very disappointed and frustrated. Either I have to sandblast it or redo the whole deck. I do not have the receipts but I am sure Home Depot could track it down. A real nightmare.

    ADMIN – Hi Shahana

    Why don’t you reach to Home Depot first to see if you can get proof of purchase?

  26. john says:

    I wish this was for metal. It seems like every year I have to repaint my wroth iron railing. But that chips and peels. And also does not stop rust.

  27. Lisa says:

    I applied 4x to my 900
    Sq ft deck 3-4 yrs ago and it started to fail a few months after. The next summer the deck was bubbling and peeling everywhere. We spend 3 days and many hours, even paying friends to help. They want to replace the product with 10x but I am reluctant to apply it. Also, I can NEVER get back the time and effort put in, and I am afraid it may happen again! I am calling them again before I accept the product-I would rather have the money.

  28. Marie Pilone Kuczynski says:

    We used rest last summer and it is peeling and cracking in 6 mo. from summer of 2016 until now May-2017

    I would like someone to contact me about this problem

    ADMIN – Hi Marie,

    We are not able to assist you. You must contact the class action admin directly.

  29. Linda says:

    Ok I am totally irritated! I bought Restore Deck Over 4X last year from Home Depot in Harrison OH. We did everything it said. Pressure washed it, cleaned it with deck cleaner, then put 2 coats on! Guess what! Different boards are showing bare wood thru the coating! We spent tons of hours on this deck! It has not lasted one year! It is a huge deck(28×10 and 30×10 with wooden handrails). Our whole summer was taken up last year with working on it. I was elated that it looked so good because it had been let go. We chose the chocolate color with green lattice! Ok, now let’s see, do we want to take the time and money to do it again? I freaking don’t think so!!! This needs to be addressed by the company immeditely!

    • Karen says:

      Hi Linda the same thing happened to me with the 4x. Maybe we should start a class action suit as I am sure there are many, many more unsatisfied customers

  30. Chris Cram says:

    I have used this product and it peeled the first summer . We sanded rough peeling spots as instructed and repainted the whole deck again .Same problem. Tried again as could not afford to perfessionally remove product. Just tried to make it presentable.Of corse it peeled. We know have scrapped and sanded off what would come up and purchased a Behr product that seems to work great except when remaining rustoleum decides it will NOW come up. What a mess . Now only answer is to replace all 650sq.ft. Deck! Can’t afford to do that! Of course Home Depot cannot provide proof of purchase so I may be out of luck! Suggestions?

    ADMIN – Hi Chris,

    I have no suggestions. Perhaps you need to reach out to the admin to see if they have any ideas.

  31. Karen says:

    Can we add Rust-Oleum 4x to the class action suit. I have had the same horrific experience with the 4x as others have had with the 10x. Maybe start a new suit for 4x.

    ADMIN – Hi Karen,

    If you believe there is an opportunity for a class action lawsuit I encourage you to contact a class action attorney.

  32. TOM says:


  33. jane says:

    Why wasn’t the 4X included in the class action suit? We used that and got the same results that everybody is talking about the 10X. Peeling and chipping. It was a summer project to put two coats and bottom. on over 600 sq the railings and the posts. Now hours of work to get it off. They knew the product wasn’t working and they kept selling it. Never again will I buy a Rustoleum product.

    ADMIN – Hi Jane,

    We don’t know. Probably because it is not proven to be defective.

  34. Mike says:

    We bought over $1,300 of this stuff to stain our large, 3-level deck that leads down to a lake. Within 6 months we had large strips of it coming off. In other places it’s extremely difficult to get off. The stain traps water in the boards which damages them, and we’ve spent more money replacing many boards. The deck at our beautiful lake home is now a Frankenstein’s monster of partially stripped sections, new boards that are unstained and curing, and sections that are bubbling up just waiting to peel, and sections that are completely fine. Given how large our deck is I really have no idea how we can affordably fix this debacle. I’m looking at a total replacement of my deck, and the Tier 3 settlement, assuming we get it, is only about 25% of what the decking company says it will cost to fix this.

  35. Donna says:

    I cam sympathize with all of you. I put 20 gallons of the Restore 10x on 670 sq ft of decking. We got 2 years out of it and are now trying get it off because of the peeling and bubbling. It’s a nightmare. We spent 4.5 hours yesterday using a stripper and only got 8 boards done. Oh, by the by don’t use the Wolman they suggest, rustoleum made it and it didn’t touch the stuff. We are now going to get bids for a new deck.

  36. RON WEISS says:

    10 gallons wasted money. it peeled within a year. now i’m stuck with getting the patches off. what a pain!!!

  37. Greg Asay says:

    I bought 10 gallons from Home Depot and rolled it on our deck. It lasted fairly well until winter set in. Ones the deck started to get wet the restore finish started peeling up in sheets. It took same time to get the finish off in a few spots but the rest just peeled off.

  38. Debbie Lowe says:

    I purchased over 400.00 worth of the product…it faded and chipped…ruined my deck…could not remove product..replace part of the deck for over 1600.00…really needed replace entire deck railings and supports ..but only could afford partial replacement…rustolem did not stand up for what was advertised or claimed the product would do

  39. Mark says:

    I bout 10 gallons of Rust-Oleum 4x and used about 7 or 8 gallons on my deck about 2 years ago. It is the worst paint type product I have ever used. I have spent the last few weeks scraping and sanding. Thanks for the ruined deck Rust-Oleum. I don’t believe the 4x is part of the lawsuit which makes no sense.

  40. Darlene says:

    Purchased 5 gallons of the 10x Rust-Oleum Sept 2016 from Home Depot. Sealed the deck as recommended on the product and opened the 4 gallon pale. My painter informed me it was not applying like it should plus the color was not what was expected. The 5 gallons were taken back to Home Depot Paint Department ( Ranson WV) for them to shake it up to see if that was the problem. Informed by Paint Department that a class action lawsuit was in progress and we should signup. Was trying to return product to Home Depot instead because of the 1-year return policy. Informed they did not sell the product any more and since it was purchased on their website it was not their problem. Told to contact Rust-Oleum through the 800 number for their action. Called Rust-Oleum to have them return 10x; however, informed the 2016 purchase was not part of the settlement. They said go and apply the 10x and it should be alright. Also was told we would need to reapply the initial treatment for it would not work since it was 2 weeks old. What should I do? Don’t want to reapply primer then the 10x product to find out you all were right that the product peels, etc.

    Hi Darlene,

    We are not paint specialists thus we are unable to give you advice on this matter.

  41. Maxine Larkins says:

    I previously filed a claim but did not have nor could I get receipts from the store where I purchased it (Home Depot0. I have a claim number. I do have 2 home deport charge receipts one for $363.30 purchased 5/18/2013 and a second from 4/14/2013 for $71.86. My claim number is 60018104201. This does not include purchases made since to replace boards and strippers and labor to remove. I have not heard anything further and want to know if I am part of this settlement

    ADMIN – Hi Maxine,

    You need to contact the class action administrator.

  42. Deborah Summerford says:

    I purchased Rust-Oleum product for my deck , almost $1000.00. Between Lowes And Home Depot. Followed instructions , half of my deck is peeling looks horrible!!!!! I”m a widow on limited income. The reason for installing this product, was for safety , no slipping during inclimate weather, and longgivity .Now need total repair on half of my deck, I have proof of purchase from .Lowes, working on Home Dept .Rust-Oleum should stand behind their product . They are in the wrong and should face their responsibility,and pledge for their product !!!!!. And I have to add what a disgusting way to advertise a potential lawsuit then in the back of of a magazine, everyone does not stay on a computer , they have a life.

    ADMIN – Hi Deborah,

    I am sorry you are having trouble with your Rust-oleum. It is precisely because it was defective that there is a settlement. As far as how this is communicated using the same means that are originally used to advertise the product is a pretty standard practice. I encourage you to file a claim using the link provided above.

  43. Ron Taylor says:

    I just purchased 2 gallons of restore to apply to concrete stairs and porch. After reading some of these comments I am having second thoughts about using it. Has any changes been made in the formulation to correct the peeling and blistering issue, or should I just get my money back?

    ADMIN – Hi Ron,

    I used Behr for my deck because I had a similar concern.

  44. Hanna says:

    Hi there
    Does anyone know when we get a check from the company? I submitted everything month the ago.

    ADMIN – Hi Hanna,

    The deadline was September 5th. After the deadline the class action administrator must process all the claims and there is an opportunity for appeals. It is only after all of that has taken place that you are likely to see a check.

  45. Anne says:

    I also applied over $500 worth of this product on my deck 3 years ago. My deck is ruined! I filed my claim last year and still waiting for a settlement. Tired of big companies taking advantage of average citizens getting rich off of us while advertising their product is awesome and it is a piece of crap! Probably won’t see any compensation because they won’t take responsibilty! This is why America won’t ever be great again lol.

    ADMIN – Hi Anne,

    Before you doom us to a never great America please call the class action admin or email them to check the status of your claim.

  46. Jerry t says:

    Did they extend the deadline past sept 5th to put in a claim ?

    ADMIN – Hi Jerry,

    It does not look like they did.

    • Jerry t says:

      Thx for response . Is there some way to find out for sure?

      ADMIN – Hi Jerry,

      Let me reword it. For sure they did not extend the deadline. You can go view the notice and you will see that the deadline was not extended.

  47. Tom says:

    I completed the rebate paperwork at the beginning of September. How long before I hear something?

    ADMIN – Hi Tom,

    It may take months if not years. If there are appeals the payments will be delayed.

    • Jason says:

      Tom I have the sinking feeling that this is going to be a “see who blinks first” situation. I filed my claim the month the process opened and every 3 months that I’ve been advised to call back they tell me to wait another month. My question for the admin would be if I come out of pocket for the necessary repairs who’s picking up the tab??

      ADMIN – Hi Jason,

      I hope that is a question you are asking the class action administrator and not me.

  48. Eric says:

    I just heard about this lawsuit, and have been in the process of removing our bubbled, cracked and peeling deck for two months now. Some pieces are over 4 feet long, and can be used for evidence, if necessary. What do I need to do to become party to this lawsuit?

    ADMIN – Hi Eric,

    The deadline has passed and you no longer have legal recourse.

  49. Meghan says:

    I just found out about this lawsuit i am currently SANdding and trying to fix my deck after googling how to fix this problem, what about those who were affected after this CAL closed??????? IVE SPENT SO FAR A LOT OF MONEY for sanders, paint remover everything…….. Please help

    ADMIN – Hi Meghan,

    I encourage you to contact the manufacturer.

  50. Alice Deubell says:

    I was just looking up to see who sells this restore10x as I am in need of another gallon to complete project of resurfacing my garage floor and outdoor deck and stairs (wood). I did notice some of the gritty material seems to chip or peel and it has only been a few months. I must have purchased this after class action suit and feel it should have had a warning about this issue. Now I have a garage floor more then 3/4 finished and at this time I am caught in the middle. Going to leave floor unfinished to avoid a larger project as it chips send wears off and looks not what I would consider restored.

  51. Regina Helou says:

    Bought it the 10x restore at Lowes – began to peel during the winter. Even swept by broom the snow of the huge deck and stairs. IT now has to be all scraped. The california rustic for the railing and spindles is okay though the color was not as I hoped

    ADMIN – Hi Regina,

    Hopefully you filed a claim while the settlement was still available.

  52. Susan Branz says:

    HI. I bought and used Restore on our deck with the same failing result. I tried numerous times to get in on the class action lawsuit, calling the law firm listed on the web site with no luck. I was told several times that I would receive a form to fill out and that because I not only had the receipts but also a 5-gallon container of the product I would have no problem being included in the lawsuit. The last time I called, a month or so ago I was told I was too late. I left voice mails and emails but never received responses as promised.

    ADMIN – Hi Susan,

    You had no need to get anything via mail. When the class action settlement was open you had the option to fill out your form online.

  53. Jane says:

    When will we receive our money

    ADMIN – Hi Jane,

    Have you contacted the class action administrator?

  54. Russ says:

    Have settlements gone out?

    ADMIN – Hi Russ,

    I don’t think they have. Contact the class action admin at 1-844-762-5370

  55. Emilio stallone says:


    ADMIN – Hi Emilio,

    The deadline for this settlement has passed. In addition your purchase does not fall within the qualified timeframe.

  56. Wayne or Joyce Groppe says:

    My claim is 901516401. I would like to hear back from you! Thank’s!

    ADMIN – Hi Wayne, is simply an informational website. We cannot assist with individual claims. You need to reach out to the class action administrator directly .

  57. Susan says:

    Filed with class action. Tier 3. Have all the proof and submitted the 8 files they allowed on internet claim. I have before prep pics, finished pics, then deteriorated and rotted wood pic, replacing the deck pics, home Depot itemized statement receipts. Just waiting on check

  58. Neil regina says:

    Additional info id#10018139901
    Have photos of permanent damage of DECK from paint removal
    Lease send email address to send to you

    ADMIN – Hi Neil,

    Please note we are not the class action admin and we are unable to assist you.

  59. Susan Gloier says:

    I submitted my Claim Tier 3 on September 1, 2017 before the deadline via US Mail with details of ruined deck from the Rust Oleum product in question and also attached invoice for replacement costs. I have heard nothing back and I know the case has been settled. Is there anything further I need to do at this time?

    ADMIN – Hi Susan,

    I would contact the class action administrator to request a status update.

  60. David Warner says:

    It’s been a long time to here back on this refund

    ADMIN – Hi David,

    Reach out to the class action administrator using the information provided above to obtain an update.

  61. Robert D. Bfrown says:

    my name is Robert brown, my claim number is DEF-10018970201, I removed and replaced the decking my self using trex decking , the square footage 480 sq.feet @$6.oo a foot @ a total of $2,8880. I do not having any supporting documents because I did the work my self.

    ADMIN – Hi Robert,

    Sadly the deadline has passed and you are no longer able to claim.

    • Robert D. Bfrown says:

      I am filing a claim to for the removal and the replacement of the of the decking to which the restore product was applied , 480 sq, feet will be associated with removal and the replacement cost $2,880 dollars, thank you so much.

      ADMIN – Hi Robert,

      The deadline for this settlement has passed and you may no longer claim.

  62. Richard Rawls says:

    I filed a claim and have heard nothing. How do I check on it?

    ADMIN – Hi Richard,

    You can try reaching out to the class action administrator.

  63. karla a says:

    I am still waiting been calling in every month or two weeks for up dates on this settlement waiting !! It was a big expense on removing and replacing the product off my huge deck it peeled really bad and was so much work to fix and lots of extra money we spent doing it

    • Vicki Martz says:

      I saw your inquiry…do you know how to contact the claims administrator?

      ADMIN – Hi Vicki,

      The info is posted.

    • Vicki Martz says:

      I did a bit more research. This is what I found for administrator:

      Claims Administrator
      In re: Rust-Oleum Restore Marketing, Sales Practices and Products Liability Litigation Claims Administrator
      c/o Kurtzman Carson Consultants (KCC)
      P.O. Box 43432
      Providence, RI 02940-3432

      Class Counsel

      Defense Counsel

    • CAROL SPRAGUE says:

      I did everything I was supose to do they said they never received any thing from me said must of been misplaced,what a ripoff, my deck is ruined.

      ADMIN – Hi Carol,

      I am so sorry about that.

  64. Scott Bryant says:

    We bought 10+gal of the 2x because we had a one year old 1200 sf deck around a pool that we wanted a slip resistant finish on. Painstakingly followed all instructions for application. Started peeling following spring. What a nightmare around the pool. Tried pressure washing for 5 hours. Will need to be sanded off. Submitted all the claim forms but was denied because 2x was not included in settlement. What garbage. The product line is junk and they claim it’s not defective. Company won’t stand behind their products. Will never buy another Rust-Oleum product.

    ADMIN – Hi Scott,

    If your product was not included in the settlement, why did you file?

  65. Vicki Martz says:

    My first claim was submitted before 9-5-17. A notice that I had made an error was sent after 3 months. I filed a corrected claim January 7, 2018. Surely another 3 months to finish this up is more than enough time?
    Please respond with a realistic timeframe that reimbursements will be sent to claimants.
    Thank you

    ADMIN – Hi Vicki,

    We can’t do that, we are not the class action administrators.

  66. Mike says:

    A heat gun and a 2” putty knife takes this garbage off most effectively. I tried boiling water, electric planers, orbital sanders, and waaaay too much of my time. At long last a $13 heat gun from Lowe’s makes this stuff come up easiest. Note that I didn’t say ‘easy.’ This stuff has been a curse. Rust-Oleum has lost my business for life. Oh yeah, I still haven’t received a settlement check yet. Maybe I should just be happy I didn’t get one of the rejection notices that supposedly went out in February.

  67. Sandra broyles says:

    I received a letter from you guys. Responded back, received another letter. Responded back but haven’t heard anything since. How do I check on this..

    ADMIN – Hi Sandra,

    You received a letter from the class action administrator. We don’t send letters out to anyone. We are simply an informational website.

  68. TOM M says:


    • Maureen Goncz says:

      I received notice that my claim was approved but have not yet received any restitution.

      ADMIN – Hi Maureen,

      A notice of approval does not mean that payment is on the way.

  69. TOM M says:

    has anyone gotten a check yet

    • Daniel A Gripado says:

      No we haven’t and I think it is terrible for them not responding when you call and ask . It is always the same answer. they are putting people off and by the time the attorneys get their money we probably will end up with crumbs !

      ADMIN – Hi Daniel,

      You won’t get crumbs. You will get what is due to you based on the terms of the settlement.

  70. Mary says:

    I filled out all the forms and send them in to the claims department and now people are getting their check and I called them and they’re telling me that I didn’t file are they nuts why would I start the action and not finish it I mailed it in on 5 / 17 find my rebate

    ADMIN – Hi Mary,

    Did you file online or via mail? If online you should have received a confirmation # if over the mail you should have used certified mail and have record of having mailed your claim.

  71. Crystal Threadgill says:

    We painted a double decker deck with this product, and it is horrible!! It is peeling off everywhere. I have no idea what to do now! How do we get the crap off??

    ADMIN – Hi Crystal,

    We have no idea. Painting is not our area of expertise.

    • Mike says:

      I tried everything. Your best bet is a $20 heat gun, a 2” paint scraper (metal blade) and lots of time. It’s back breaking work. If you have the money I recommend just replacing all the boards. It’ll be more expensive, but it’ll save you tons of time.

  72. Bruce Knapp says:

    Saw where claims are no longer received after Sept 2017. This is a crock as the product was supposed to last 10 years which is why I spent $$$$ on it (summer of 2013). Three tiered deck, 1500′ covered and looks like crap. Going to take some effort (if possible) to remove it all and cover with something else. Most likely, all boards will have to be replaced, again another $$$$ cost to me. Thanks for a product that didn’t come close to what was advertised.

    ADMIN – Hi Bruce,

    It truly sounds frustrating. We wish you the best in your efforts to restore your deck.

  73. Bruce Knapp says:

    Side note – this statement should not allow the company to set a deadline to filing a claim.

    Class Members of the Rust-Oleum settlement include: “all persons and entities in the United States and its territories who purchased, not for resale, a Restore Product (Deck & Concrete Restore, Deck Restore, Concrete Restore, or Restore 10X) from January 1, 2008 through October 20, 2016

    ADMIN – Hi Bruce,

    You could always try to file a lawsuit in relationship to that specific statement. I don’t think you will be successful but you can always try.

  74. Michael says:

    Did anybody receive their settlement yet? Checks supposedly went out a month ago. Tried calling the claims administrator to talk to an actual human since I have a claims number, but nobody ever answers. No street address listed for the claims administrator and no working phone number. That’s how scams operate. WTF????

    ADMIN – Hi Michael,

    Obviously you know which company is managing the claim. How about you try reaching out to them directly


  75. carmella Brown says:

    We just saw this and see we missed the deadline for a claim form…..this is so wrong…we bought 10 gal.of restore 10
    for our 3 tier deck….1200 june of 2012..i have all of my credit card receipts from home depot and was NEVER notified… husband was diagnosed with alzheimers 3 years ago and I am a caregiver for my blind mother….alittle to busy to keep up on class action suites….this is so unfair…,we were very unhappy with this product after 2 years it was bubbling ,cracking, ,pealing….MOLDING….so many boards have been replaced,rotted through…and it is going to cost us so much $$$$$$ to fix it…..shame on you Rust-Oleum we will NEVER buy your products again..

    ADMIN – Hi Carmella,

    I am so sorry you missed the deadline.

  76. Donna Czerniak says:

    Wow! I’m surprised with all the bad reviews. I had a LOT of SUCCESS with this product! I completed restored my pool decking and had zero issues with it. As a matter of fact I missed the disclosure about NOT power washing the surface because it will take the product off. My project was so large that I didn’t finish it in the fall and had to pick back up in the spring and by then what I had already painted was dirty so I power washed it while I was prepping the unpainted section. It was after I was sitting down taking a break and was reading the can that I read “powerwashing not recommended” oops! I was impressed that it didn’t chip up when I powerwashed. I believe my success was due to the preparation prior to painting. I used murractic acid to clean my old concrete followed by a tsp wash. I let it dry then for 3 days before I painted. I’m SOLD on the product!! I even have before and after pictures that were taken almost a year later after applying the 10X.

  77. Teri Stripes says:

    We resurfaced our deck with this in spring 2016, by the next spring it was chipping and peeling and by fall 2107 we knew there was no touch up that could be done it was bubbling and peeling off in several inch sheets. Powered washed as much as I could back off to]wo weeks ago and was preparing to resurface yet again. However after watching now that it is drying back out it is now evident that anything I resurface will is likely to also lift of becuase some of this stuff is still on the wood. It was supposed to seal and add new life to an old deck. It accelerated the deterioration of what was once just an old deck, because what was left behind after power washing is still lifting off we’ve decided to tear the entire deck off next spring. We bought 10 gals to resurface and now our entire deck needs to come off.

    ADMIN – Hi Teri,

    Thanks for sharing your story.

  78. Max Garner says:

    WARNING: We spent over $2,000 on Restore for a monster-sized deck of 1,920 sq. ft.. We counted it as an investment because of the Limited Lifetime Warranty. Application took a huge amount of time. After the first winter, all seams split open. Seams were repainted at least twice. Restore has bubbled, cracked over majority of surface. Wood has rotted and we’ve stepped through holes in at least 6 places so far. We have an unusable and dangerous total loss with our deck. NEVER AGAIN TRUST OR PURCHASE RESTORE!!

  79. Christine Eder says:

    We applied this to our deck in the summer of 2016. We weren’t thrilled with the result but dealt with it. Here we are in the summer of 2018 and half of our deck is rotted with splitting wood. So upsetting considering how much time and money went into this. I would love to be able to recoup our money for this poor product, considering we have to replace all the wood on our deck this year.

  80. Cynthia Horandt says:

    Has any one received any notification of money granted in this claim. We used this product. And spent more money taking it off because it peeled off in on summer.

  81. Glen D says:

    Used the rustoleum paint on my decks after a full sanding and applied exactly per the directions. It failed with 6 to 8 months and started to peel off everywhere. My decks are a mess and there is loose paint everywhere now. I put so much work into doing this and now have ruined decks… these are big decks. Very unhappy with this paint. Do they every test this stuff?
    Is the law suit still on? I would like to join in on this one.

    ADMIN – Hi Glen,

    The deadline for this settlement has passed and you may no longer file.

  82. Robert Simmons says:

    Why was I not notified about the class action and how did others learn about it. There was never any news on the television about it. I spent close to $400.00 and my deck and steps are peeling and cracking, and the wood is rotting beneath it. It seems to me that there should not be a closure on this as long as the product has been applied and proof of purchase is still available.

    So sad. I worked for a company that is a national distributor of Rustoleum. Their products have always been top of the line.

    ADMIN – Hi Robert,

    Generally the class action administrators use media such as magazines, online advertising and even the news to make people aware of settlements. In the future I encourage you to follow our website that way you won’t miss any.

  83. Bill says:

    Had my entire deck and patio done in 2016 not knowing about this problem. My contractor has 2 other people who experienced sections peeling off as I did. Roughly 600 SQ FT. Sorry I missed the class action. This was done properly by an individual I have used for years. Rustoleum should have to pay all of us for the grief and expense. Am currently fixing the problem with Behr paint mixed with agregate to look the same as the areas that didn’t peel. This should save some money, but it’s a shame manufacturers won’t back the warranty of the products. Guess when I’ll be using Rustoleum product again!!??

    ADMIN – Hi Bill,

    Thanks for sharing your experience.

  84. Julie Wooldridge says:

    I agree with Robert Simmons. I spent about the same $400+ on my deck in 2014 and many hours of time and hard work on my deck and now my deck is destroyed. My entire deck has to be replaced because of all the water the boards are holding. My steps were new and look even older than the deck. They are sinking and rotted. I don’t have the money either to replaced it. I never saw anything about this. I will never buy or trust rustoleum again!

  85. Carl Schick says:

    My deck looks like crap, I need to replace all deck boards. I just found out about this law suit so I guess I just eat the bullet. That is wrong, why did no one notify me??

    ADMIN – Hi Carl,

    Perhaps because they did public notices on the web and magazines and you never noticed one.

  86. Deborah Varga says:

    I sent everything required long before the date to submit a claim. when will I hear something or get reimbursed?

    ADMIN – Hi Deborah,

    This I believe was paid a while ago. Reach out to the class action administration.

  87. Tina Smith says:

    Bought 10 5 gallon cans of this pathetic product for it to only destroy our large deck. We have had to replace so many boards now. It cost a fortune to buy and now is costing a fortune to fix.

  88. Hans W says:

    I learned about this class action suite now, I used about 30 gallons of the Deck Restore product. I have talked many times with ACE Hardware store where it was purchased asking money back without result. The deck now need new boards. Horrible product. How can I get my money back?

  89. John Prather says:

    I purchased Rustoleum Restore about 8 years ago. It started to fail after about 3 years. I just learned of the class action lawsuit, it appears to be closed. Do I have any avenues to recover the damage. My deck is a mess.

    • Angelica (Admin) says:

      Sorry to hear that, John. As for any belated claims, it’s highly unlikely. You’ll probably have to talk to Rust-Oleum customer service directly. Good luck.

  90. Danny Burke says:

    Too bad we didn’t hear about this defective product. It seems that if they claimed it would last a lifetime, then they should refund at least the price we spent on the product. On a positive note…I just rented a 12″ x 18″ orbital sander from Greenbelt Rentals, and using 20-grit sand paper, I am having success sanding the stuff off our deck. It is a slow process (12’x 54′ deck), but it is coming up. I also purchased 80 grit sandpaper to finish the deck once I get it down to bare wood. By the way, our deck is 5/4 boards, and many have bad spots where this product failed to protect as advertised.

    • Angelica (Admin) says:

      Hi Danny, Sorry to hear about your troubles with Rust-Oleum Restore…but good for you that you’ve succeeded with your orbital sander thus far!

  91. H Wright says:

    I used your product and have problems with it. I sent you pictures and you sent me 15 gals of your product with new brush rollers. I did everything you said to do and I had chipping and peeling within a few months. I did not know about the claim. but you have pictures of my deck problems. why is it I did not received something from you about you this. my deck is rotting and has to be replaced. you have the pictures and the size of my deck from the first time i used your product and contacted you.

    • Angelica (Admin) says:

      Hi, H Wright. First, allow us to clarify – it’s *not our product*. We are a class actions NEWSPAPER. We are not Rust-Oleum. We hope you can get in touch with Rust-Oleum’s Customer Service, as the deadline for claims on this settlement already passed last 09/05/2017. Kindly review the details above. Best of luck.

  92. Larry says:

    Did you send out the check yet? Thanks.

    • Angelica (Admin) says:

      Hi, Larry. Sorry but you’ve misunderstood our post. We ( are *not* the settlement/claims administrator of this case — we are only an online “newspaper” of various class action settlements involving various companies. Please check the settlement website for any updates on the issue, and/or contact the Settlement Administrator directly, if you haven’t already done so. The details are stated above; just scroll up. Thank you, and best of luck.

  93. Anne B Davis says:

    Just heart about the lawsuit as I have to replace the wood on my 12/30 ft deck that we painted with Restore10x in April of 2016 expecting it to last at least 10 years per the advertisements. Any chance I get get some reimbursement at this late date??? I can send proof of purchase and pictures of my deck.

    • Angelica (Admin) says:

      Hi, Anne. Thanks for your message, and sorry to hear that. However, we ( are *not* the settlement/claims administrator of this case — we are only an online “newspaper” of various class action settlements involving various companies.

      As for your questions, closed settlements are a done deal. Only if there is an appeal or 2nd tranche of payouts, etc., will you have a belated chance for reimbursement. Please check the settlement website link above, and/or contact the Settlement Administrator directly, if you haven’t already done so. Thank you, and best of luck.