Class Eligibility

You are a class member if you bought Snyder’s of Hanover® Pretzels, Snyder’s of Hanover® Chips, Cape Cod® Potato Chips, Eatsmart Naturals® Snacks, Padrino’s® Chips, and Snack Factory Pretzel Crisps® for personal use between Nov. 13, 2007 and Mar. 3, 2016.

Estimated Amount

Up to $20

Proof of Purchase


Case Name

Ferrera et al. v. Snyder’s-Lance Inc
Case No. 0:13-cv-62496
District Court for the Southern District of Florida

Case Summary

The plaintiffs claim that the manufacturer made advertising written claims on various products indicating that the products were all natural when in fact all the products contained synthetic ingredients

Settlement Pool





Snack Food Settlement Claims Administrator
Suite 660
Philadelphia, PA 19103

44 responses to “Snyder’s Snacks “All Natural” Class Action Settlement”

  1. Cathy Rickert says:

    I have these pretzels!

    • Marsha says:

      I also am having problems submitting the form this is too time consuming and frustrating.

      ADMIN – Hi Marsha,

      We are really sorry about that. Have you contacted the admin?

      • Sondra says:

        I also cannot submit my claim. Same problem, fill out form and re-submit. Guess you want me to try different browser too?

        ADMIN – Hi Sondra,

        I had no problems with the form. If you continue to have issues contact the class action admin directly using the information we have provided.

      • lorraine says:

        the number of items needs to match the number from the previous screen… so only fill in 9 lines if there were nine items..

    • Aaron says:

      Dude why are you so pumped?????

    • mark w says:

      this is a joke ..i want ten dollars for my wasted filling this out 3x on 3 different browsers
      all return me to the beginning of a blank form ! at least tell us what it is ..
      probably designed to cut down claims c’mon build a better online form !

      ADMIN – Hi Mark,

      I don’t think the admin had that intention. They get paid per claim handled so it is on their best interest to provide you with a good user experience.

  2. Brandon Williams says:

    i have purchased alot of these pretzels. Yet the claim form says there is a problem erases the form and tells me to fill it out again. I will never purchase from these products again

    ADMIN – Hi Brandon,

    I just tested the form and it is working. User error perhaps?

    • Barb Snyder says:

      I agree with Brandon. I have repeatedly tried submitting the form, and each time was told there was an error, go back and do again. Never found any errors, but each time I’d retry submitting I’d get the same error message. After enough tries with the same “error / go back and try again” message, this site begins to feel bogus.

      ADMIN – Hi Barb,

      I encourage to contact the admin with your concerns. For your convenience the number is posted under the subheading “contact”. Just scroll up.

    • Virginia says:

      I filled out the form three times and the same thing happened to me. I contacted the FTC and they said to try it on a different computer well that didn’t work either. Maybe a way to keep us from filing a claim

    • pam banks says:

      Hello, Admin. I have been trying the fill out the claim form (for the third time) i Google Chrome and I’m getting the same error as Brandee. Since more than one person is now having this issue, could it be admin error?

      ADMIN – Hi Pam,

      It could be but I am not the admin. Remember, my website is informational only. To reach out to the admin you have to use the contact information I provide in the settlement page.

  3. Pam says:

    I just filled out the entire form and hit submit and it didn’t submit it and wiped the form out…I have purchased well over 50 bags of cape cod chips…who has their receipts from two years ago.. Ridiculous…

  4. christine says:

    is this one per household? my family buys these all the time

    ADMIN – Hi Christine,

    Per the terms of the settlement this case appears to be a per person deal. Read below:
    The Class includes all Persons who, for personal or household use, purchased the Products (defined in Paragraph 6, below) in the United States from November 13, 2007 through and including March 3, 2016. Excluded from the Settlement Class are: (a) all Persons who purchased or acquired the Products for resale; (b) Snyder’s-Lance and its employees, principals, affiliated entities, legal representatives, successors, and assigns; (c) any Person who files a valid, timely Request for Exclusion; (d) federal, state, and local governments (including all agencies and subdivisions thereof, but excluding employees thereof); and (e) the judges to whom the Snyder’s-Lance Actions are assigned and any members of their immediate families.

  5. Giovanni says:

    I just filled the form out and it reverted directly back to the form a Tad not upset because I buy these items monthly or every other month…so I wasted money and now time!

    ADMIN – Hi Giovanni,

    I just tested the form and it works.

  6. jessie says:

    I know I bought them when I travel .who can remember dates of purchase back to 2007?

    ADMIN – Hi Jessie,

    The form reads: approximate dates.

  7. Anna Ortega says:

    Ridiculous how I’ve bought these because of it’s “natural” contents and now to find this out. I have bought these pretzels for years.

  8. Karen Zahralban says:

    I purchase a bag of Cape cod chips,for years,every week and on occassion snyder pretzels…since I didn’ have any receipts I only listed 10 ……….I filled out everything….hit submit and it said to redo the form….there was nothing wrong with the form I checked it before submitting

    ADMIN – Hi Karen,

    Try another browser.

    • Shirley withers says:

      I always buy this brand of chips and pretzels, especially in the summer for entertaining. What is wrong with this time consuming form. I filled out and it flipped me back to the beginning. As odd as it may seem, I don’t keep my empty bags of chips for years. I purchased way more than 20 bags in that time frame. Why is this so difficult to submit. Anybody have any ideas?

  9. Brandee says:

    I am having the same problem! I completed the entire form and once I submit I get an error. Frustrating. If others are having this issue, there has to be something wrong with the site.

  10. Diana Rottner says:

    Hi, I was shocked when I seen this class action case for my favorite pretzel. I bought at least 2 bags aweek of Snyder’s of Hanover® Pretzels and Cape Cod Pototoe Chips.

  11. Penny says:

    Worked for me, but in Google Chrome browser

  12. Annette Davis says:

    I’ve purchased several bags for my daughter and her classmates at the beginning of every school year for the passed 5 1/2 years, since the school she attends don’t allow sweets nor candy products. I brought at least 30 bags each year so each kid can take 1 to snack on and take the rest home. I fell like I’ve let these little guys down, thinking I was doing something healthy.

  13. Danielle says:

    I just filled out the form and it worked for me just fine. I’ve been buying their pretzels since 2013 when my boyfriend’s grandma got me hooked on them in December 2012. To be quite honest with you, I don’t care that they’re not natural but money is money and I definitely need some. Also, I don’t understand how they can deny the allegations when it’s clear on the packaging that not all of their ingredients are natural, lol.

  14. Carol says:

    I’ve bought many bags of these pretzels through the years and am pretty disappointed. Kept completing the form and error message popped up every time and had to re-do! I disabled Google Chrome Ad-Blocker and then it worked fine!

    ADMIN – Hi Carol,

    Thank you for the tips.

  15. Brian Cummings says:

    worked for me. 3-24-16

  16. John says:

    Google Chrome did not work.

    Mozilla Firefox did. 🙂

  17. Dorothy Barbioni says:

    I have been buying these pretzels for my kids thinking they were all natural as one of my daughter’s is on a very strict die due to health issues.I will never buy anything from them again.

  18. Susi Barnett says:

    My 4th attempt. Internet Explorer 10, also tried Google Chrome.

    ADMIN – Hi Susi,

    Try to copy and paste the names of the products just as they appear on the list. Otherwise reach out to the admin.

  19. Dunn says:

    Good to know!

  20. Guadalupe Gamboa says:

    I only eat Cape Cod Potato chips for ever.

  21. Katherine l Meacham says:

    these were my favorite pretzels now look !!!!

  22. corina says:

    I have bought pretzels when traveling.

  23. Justin says:

    Form still not working

    ADMIN – Hi Justin,

    Form is working. It is picky and you must be extra accurate.

  24. Veronica W. says:

    I’ve bought the Cape Cod, potato chips 20 Plus time from target. Since January 2014 through August 2015, Downtown I have to contact Target for testing receipts and dates?

  25. Gina says:

    Snyders snacks have been my kids favorite snacks since 1993.
    I bought some on Sunday, and are still in my closet.
    I have no receipts, who keeps grocery receipts? I can only guess at the bare minimum I have purchased 2 bags of some kind of Snyders pretzel chips etc per week since 1993. That’s over 22 yrs but claim only starts in 2006
    9 years
    52 weeks per year X 9 years X 2 bags per week.
    936 bags. Too funny

  26. mike says:

    I just tested it works fine!

    bullsheet now my wrist hurts wasted 30 minutes

    ADMIN – Hi Mike,

    Sorry about your wrist. Reach out to the class action administrator and have them walk you through the form step by step.

  27. Mike says:

    I think some people may be missing the small box where you have to enter the amount of items you are claiming. It took me a few times to find it because my auto form filler had put my state abbreviation in that slot.

  28. JEFF says:


    ADMIN – Hi Jeff,

    We are deeply sorry that you are having problems with the form. Unfortunately we are not the admins thus we are unable to provide you with any assistance. I can tell you that I completed a form to file my own claim and it went through.

  29. JEFF says:


  30. Sean says:

    I’m with Jeff!!! This is ridiculous! Every time I try to submit my claim it says, “There was a problem submitting the form – please go back, fill in the form and submit it again.” I’ve done it 10 times already at different times & it never works! They are definitely doing this on purpose to frustrate people & that’s Bulls***!!! Don’t give up people, that’s exactly what they want. They want people to say “forget it, it’s only like $10 or $15. Not that big of a deal.” Well screw them! Get what your owed people!!!

    ADMIN – Hi Sean,

    Have you contacted the class admin? I submitted my own claim with no problem whatsoever.

  31. Margaret Robinson says:

    I think since everyone seems to be having a problem, it cannot be user error!!!! I had the same problem and when I tried to contact them, nothing came up in order for me to contact anyone. This is not acceptable!!! I spent a lot of time putting in all the information!!!!

  32. crystal may says:

    I have used enjoyed Snyders products for as long as I can remember.I bought them every time I went to the store for my kids and family.I am very disappointed that these products werent what was advertised.

  33. Marg Anderson says:

    This form sucks first product is miss represented. Then you. Can’t file the claim what a joke. Maybe we need to file a claim on the claim

  34. Cynthia Weber says:

    Did they ever settle? I filed a form. But I don’t think I got it. Can you let me know if it was already settled and dispersed ?

    ADMIN – Hi Cynthia,

    This was settled and paid a few months ago.

  35. Robin Beck says:

    I also filed a claim form and did not receive a settlement

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