Class Eligibility

All persons nationwide whose cellular telephone number, at any time on or after August 22, 2008 through June 16, 2016, Synchrony (or any of its agents or entities) called using an artificial or prerecorded voice and/or using any automatic telephone dialing system and where the person called was called regarding an account that did not belong to him or her and did not provide the number to Synchrony or is not a person who had consented to receiving calls at that cellular telephone number

Estimated Amount


Qualified members of the class will receive a pro rata share of the pool

Proof of Purchase

Cell #

Case Name

Abdeljalil, et al. v. GE Capital Retail Bank,
Case No. 3:12-02078-JAH-MDD
District Court for the Southern District of California

Case Summary

The plaintiffs allege that Synchrony Bank repeatedly contacted their cell number via robo calls without their consent in violation of TCPA

GE Capital Retail Bank denies all wrongdoings but agreed to settle the class action lawsuit to avoid the risk and expense of further litigation.

Settlement Pool





Abdeljalil v. GE Capital Retail Bank Claims Administrator
P.O. Box 43420
Providence, RI 02940-3420
(844) 448-7075

33 responses to “Synchrony Bank TCPA Class Action Settlement”

  1. Jaime A. Gonzalez says:

    To whomever it may concern,

    I submitted my form before the deadline and i still have not heard any type of response. What must i do in order to find out how much i am eligible to receive? Can someone please call me to this number. 956-443-6852. My name is Jaime Gonzalez.

    ADMIN – Hi Jaime,

    We are not in charge of this settlement. You need to reach out to the class action administrator.

  2. Rhonda meiners says:

    Jamie did you ever find out what the darn hold up is….any info would be great

    • Rhonda meiners says:

      I wrote today to the co. In charge of class action Ge..i asked about checks and this was his response below

      On Feb 15, 2017 12:35 PM, “Jason Ibey” wrote:
      Ms. Meiners,

      I understand that you have inquired about the status of the settlement. Class members who submitted a timely and approved claim to the settlement will be sent a settlement check by U.S. Mail in early March.


      Jason Ibey, Esq.
      A Professional Corporation

  3. Kathy Romanoff says:

    I received my check today in the mail . Hope this helps

  4. R. Smith says:

    Received a check today.

  5. Bob says:

    Got mine in the mail today for $104

  6. Doris Walker says:

    I applied by the deadline and haven’t heard a thing. Can someone please assist?

    ADMIN – Hi Doris,

    To obtain assistance please contact the class action administrator.

  7. Janine says:

    I got a check in the mail today for this case for $104.09

  8. ronda says:

    I received my check Friday, March 1.

  9. Toree says:

    I have a credit inquiry from this place on my credit from this past November! I have nothing to do with them and have not applied for any type of credit cards etc (it shows as creditcard/airlines???) Why is this on my credit and what can I do to get it off! Here I am trying to rebuild and I am getting random inquiries from these people….

    ADMIN – Hi Toree,

    This settlement has nothing to do with inquiries.

  10. Tomas anaya says:

    Havent received my check yet has it been sent out

    ADMIN- Hi Tomas,

    I don’t know. You need to contact the class action admin.

  11. Santrice McPherson says:

    How do i contact the administrator? I can’t find any info.

    ADMIN – Hi Santrice,

    Admin information is under the heading “contact” listed on each case we post. If you are having trouble finding it here is the email:

  12. Kim Weeks says:

    I received 2 checks from this and deposited them, just got them back in the mail from my bank saying they didn’t pay out plus charged me $12.00 for each check returned. Any clue what I do now.

    ADMIN – Hi Kim,

    Reach out to the admin.

  13. Linda says:

    Good Morning

    I have not received any check as of yet. who do I contact about this?

    ADMIN – Hi Linda,

    Please contact the class action administrators at

    Abdeljalil v. GE Capital Retail Bank Claims Administrator
    P.O. Box 43420
    Providence, RI 02940-3420
    (844) 448-7075

  14. Michelle D'Agostino says:

    To whom it may concern:
    Is everyone only getting the $104.09 or is there more to come? Can someone please let me know.

    ADMIN – Hi Michelle,

    Have you reached out to the class action administrator to ask your question?

  15. SAIMA KARIM says:

    I have been waiting for my settlement check since end of last year but nothing has come through.

    kindly check to expedite the matter.


    ADMIN – Hi Saima,

    Contact this email

  16. Suzy says:

    I am Curious to know IF any others have had their EMAIL and OR Bank accounts Breached??

    I was told by a Rep – INNOCENTLY just paying my bill – GO figure- that I while on the line wanted to register my EMAIL ADDRESS with account(CARE CREDIT) He proceeded to take my email over the phone , told me he was handling that as well as crediting my account. AWESOME RIGHT??

    Yeah next DAY EMAILS ARE FLOODED BY LIKE 5000 JUNK Emails, THank for your Inquiry they start. Thank you for signing up, ETC. I called Care Credit Fraud Dept, etc . THIER POLICY IS TO NOT take EMAILS over the phone.. It wasn’t THEIR REP the HEAD FRAUD SUPERVISOR tells me, WELL NO KIDDING… THEN why did he ? AND WHY AM I NOW BEING FLODDED AND HACKED??
    AS OF 8/25/2017 approx. 30000 BS emails… AND COUNTING

    THen 2 days after that Wells Fargo sends a notifications{tTHAT I DIDNT SEE , CUZ THEY HACKED MY WELLS FARGO AND DELETED SAID NOTICE of address change!} the RED FLAG was the MAIL notice saying I CHANGED INFO , AS IN MY FREAKING MAILING ADDress…..
    THERE are MOLES in Synchrony BANK. They will REFUSE till BLUE int the FACE. THEY have never even gotten back with me AS PROMISED to UPDATE on the investigation. THEY were suppose to LISTEN to the RECORDED CALL, Call me back, and HOPEFULLY ACKNOWLEDGE their PRIVACY BREACH. THIS REP SOLD MY INFO , OR HE is JUST A HACKER PERIOD UNDERCOVER. Don’t Really care , THESE COMPANIES and REPS are trusted with sensitive info that can RUIN OUR LIVES. I want a class action lawsuit started or TO PARTICIPATE IN.

    ANY other people had these issues?? PLEASE lets TALK , this is RIDICULOUS!

    • Suzy says:

      apparently my WaltnSuzy@aol,com account was deactivated , so emails were being refused, IF anyone READ and RESPONDED , please do so again , as I have not seen any emails, at this point this email is THE MOST SECURE

  17. Ken says:

    Upon reading Synchrony’s comments about (steep) “late payment” penalties on my statement I wonder if this flrm is guilty of mailing customers’ STATEMENTS intentionally late to maximize “profits.” I have yet to receive my bill for which my due date is 01/21/2018. I am a new customer.

  18. David R. Thomas says:

    I Continually get Junk emails and trying to unsubscribe has little effect. This mobile phone has recently been cancelled. The bill continually got increasingly larger with me having the whole families phones one account.

  19. Paula D Hale says:

    Me too

  20. charley d hale says:

    get phone calls and emails and regular mail

  21. Dj says:

    I received a check today for 953. I believe it’s for this class action settlement. I remember reporting the numbers serval time to the DO Not Call Registry. I also filled out a post card with 3 numbers that kept calling. Then a few months ago I got a letter stating I had unclaimed property with a check number that was never cashed. I filled it out and mailed it back. I didn’t really think I was getting anything. Totally thrilled!

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