Class Eligibility:

The settlement applies to people that purchased tickets at the TicketsNow.com website between April 1, 2008 and February 5, 2009, and whom got to the website after performing a search on the Ticketmaster webpage and receiving a message that there were no exact matches available.

Estimated Amount: You may elect one of the two options

  • A $10 cash payment
  • An 18.5% rebate on a TicketsNow.com ticket purchase (subject to a $100 cap)
Proof of Purchase: NOT required. Ticketmaster can presumably determine if you made a purchase at TicketsNow based on your name.
Claim Form: Ticketmaster / TicketsNow Claim Form
Case Name: In Re Ticketmaster Sales Practices Litigation,
Case No. 2:09-cv-00912
Case Summary:

The plaintiffs allege that Ticketmaster unlawfully tricked customers into buying tickets from the TicketsNow website. When a customer ran a search for concert tickets on the Ticketmaster website, the search results would falsely report that no tickets were available at the face value, and instead direct customers to purchase marked up tickets at the TicketsNow website.

Ticketmaster denies any wrongdoing, but settled the case before the court made any determination.

Settlement Website: Ticketmaster / TicketsNow Settlement
Claim Form Deadline: March 19, 2014
Claims Administrator: Diamond v. Ticketmaster Entertainment, Inc.
c/o The Garden City Group, Inc.
P.O. Box 9788
Dublin, OH 43017-5688
(888) 312 – 2183