Class Eligibility

Pressure Cookers manufactured, supplied, marketed, sold and/or distributed by Defendant. The Settlement Class is defined as all purchasers in the United States who bought Pressure Cookers manufactured, supplied, marketed, sold and/or distributed by the Defendant between March 1, 2013 and January 19, 2018.
  • PPC770 Power Pressure Cooker XL
  • PPC770-1 Power Pressure Cooker XL
  • PPC780 Power Pressure Cooker XL
  • PPC780P Power Pressure Cooker XL
  • PPC790 Power Pressure Cooker XL
  • PCXL/PRO8 Power Pressure Cooker XL Pro
  • PC-PRO8 Power Pressure Cooker XL Pro
  • YBD60-100 Power Cooker Express
  • PC-WAL1 Power Cooker
  • PC-TRI6 Power Cooker
  • PCXL/PRO6 Power Pressure Cooker XL Pro
  • PCXL/PRO6 (Date Code 1442) Power Pressure Cooker XL
  • PPC771 Power Pressure Cooker XL
  • PPC772 Power Pressure Cooker XL
  • PPC772P Power Cooker Plus
  • PPC773 Power Pressure Cooker XL
  • PC-WAL2 Power Cooker
  • PC-WAL3 Power Cooker
  • PC-WAL4 Power Cooker

Estimated Amount

$72.50 credit Credit applicable towards the purchase of certain models
Proof of Purchase
Serial #
Case Name
Chapman, et al. v. Tristar Products Inc., Case No. 1:16-cv-01114 District Court for the Northern District of Ohio
Case Summary
Plaintiffs brought various claims on behalf of themselves and other consumers who bought the Pressure Cookers. Plaintiffs’ claims arise out of the allegations: (a) the Pressure Cookers are allegedly defective, and (b) Defendant did not disclose the alleged defects. Defendant denies that there is any factual or legal basis for Plaintiffs’ allegations. Defendant denies wrongdoing of any kind whatsoever and does not admit liability. Defendant also denies that this case should be certified as a class action, except for purposes of Settlement.
Settlement Pool
Power Pressure Cooker Settlement c/o Heffler Claims Group P.O. Box 58580 Philadelphia, PA 19102-8580 (844) 271-4784

38 responses to “Tristar Brand Pressure Cookers Class Action Settlement”

  1. Latoya Stewart says:


    • Victor Rubio says:

      I tried to fill a clam for my power pressure cooker, but the link to the website said it is unavailable. How can I fill my clam

      ADMIN – Hi Victor,

      The deadline was July 4th. You tried on July 24.

  2. Pat Pinkerton says:

    Are the power air fryer ovens included in this issue?

    ADMIN – Hi Pat,

    Look at your model number and refer to the list.

    • Barbara Murray says:

      Have you had a problem with your power air-fryer oven by tristar? I have!! I only used it three or four times, and the fan stopped working. Doesn’t circulate much air without the fan; thus, the “air-fryer” part is done for. What problems have you had, if any?

  3. Linnette Reynolds says:


  4. JunkCookers says:

    Donated mine to Salvation Army

  5. Kevin Ruben says:

    Where is the serial number located? I just see the model number. Thanks

    ADMIN – Hi Kevin,

    You need the model and the name of the pot displayed on the plate

    • CraftyNana says:

      The form reads, for proof of purchase……serial #

      ADMIN – Hi Nana,

      Call Tristar customer service to see if they can guide you on this matter.

  6. Martha Brown says:

    Thanks for your help

  7. Martha Brown says:

    Thanks for your help

  8. Chris Peck says:

    The link above does not worked to get to the claim form. Who do I contact to file a claim?

    ADMIN – Hi Chris,

    You can contact the class action administrator. Their info is posted above. Just scroll up

  9. Hattie Irving says:

    Thanks so much

  10. Elvin Willis says:

    I purchased two of them 3 years ago and they are not doing what they said they would do Erin is having worked at good since I have it your other one is given for a gift to my sister

    ADMIN – Hi Elvin,

    Consider filing.

  11. ALMA BURKHART says:

    What do you do if you don’t have serial number because you three it away.

    ADMIN – Hi Alma,

    If you registered your product with the manufacturer they probably have records.

  12. Ashley Miller Greene says:

    I didn’t register mine but i have the product itself. Is the serial # on there?

    ADMIN – Hi Ashley,

    I believe there is.

  13. Mike rase says:

    Almost Burt down the house

  14. Mike rase says:

    Didn’t like product

  15. Janet Vasile says:

    I purchased 2 pressure cookers three years ago via phone order I gave one way as a gift and kept the other. The one I kept I have never used but threw away the box. I never registered the pressure cookers. But I called them and they have record of my order. They have NOT sent me a claim ID for my purchases. Should they be sending me a claim ID for each pressure cooker purchased? So, I can file two claims ?

    ADMIN – Hi Janet,

    If you purchased two pots and you have the serial and model for both pots you should file accordingly.

  16. Glenda Uhlig says:

    I cannot find the claim form. Please send me a claim form or tell me how to get one. My husband purchased the PPC770 for me and I did not like it so i have not used it very much but now i am afraid to use it.

    ADMIN – Hi Glenda,

    Did you try clicking on the link that reads “Click here to file a claim”?

  17. Kellie says:

    Purchased a pcxl 5 years ago and it does not do what it says it’s supposed to do I would love a reverse meant up some of my money back thanks have a good day

    ADMIN – Hi Kellie,

    If your particular model is part of the settlement consider filing a claim

  18. Delores Johnson says:

    I purchased the 8qt. in 2015, used it constantly, loved it.I bought the 10qt. Feb.2017. My 8qt. exploded in Oct. last year,no injuries. I didn’t report it because the warranty was expired.I will file a claim though.

    ADMIN – Hi Delores,

    By all means file your claim. That just sounds horrible and super scary.

  19. TTH Networks Corp. says:


    ADMIN – Hi TT,

    File a claim if appropriate.

  20. Mark Embree’s says:

    I did purchase the PCXL/PRO8 Power Pressure Cooker XL Pro, But was afraid to use it because of its construction, very snotty workmanship. So I put away now I can’t find it maybe my ex-wife through it out

    ADMIN – Hi Mark,

    Perhaps you placed your order online and you still have proof of purchase.

  21. Andrew says:

    I still have my 2 broken ones and third one feels like it’s broken pressure cookers. Do you get a $72.50 credit for each one of them or if I submit the information required for all 3 of them would I only get $72.50 total.

    I’m just wondering if digging the 2 broken ones out of the corner of my garage would get me an extra 2 credits.

    ADMIN – Hi Andrew,

    In reading the FAQs everything points to one credit instead of many. You can double check with the class action administrator but to me it sounds like you only get one.

  22. Joyce Thomason says:

    I bought one at Walmart about 2 years ago and it just up and died. I had to toss it and bought another one a few months ago because I loved the dang thing!lol I got a extended warranty on this one bit I have no idea what the serial number on the one that broke was. What can I do?

    ADMIN – Hi Joyce,

    Read the instructions on how to locate the serial number on the official page.

  23. kimberly mathely says:

    mine just died out of no where

  24. Vandy Mitchell says:

    When can I expect my credit voucher?

    ADMIN – Hi Vandy,

    After the final hearing the judge allows time for appeals to arise. After he is sure there are no appeals or the appeals that arise are resolved they move to the next step and you will then receive your voucher if approved .

  25. sheldon harnash says:

    Why are we getting only $72.50 credit when the pressure cooker cost more? Furthermore, why are we restricted to certain products only? This seems unfair and a loose settlement agreement.

    ADMIN – Hi Sheldon,

    Excellent questions for class counsel.

  26. keely says:

    I submitted my claim on June 30, 2018 (Class Member ID: 30983D6C00046). I was wondering if and when the credit vouchers will be distributed?

    ADMIN – Hi Keely,

    The class action administrator does not yet have a timeline.

  27. Cathy says:

    Has this settled? I haven’t received Any communication

    ADMIN – Hi Cathy,

    No progress on this one.

  28. Amy says:

    Was this ever settled? I never got anything from it.

    ADMIN – Hi Amy,

    I don’t think this one has been distributed yet.

  29. Mary says:

    It has been nearly two months since the settlement order was finalized. When should we expect to hear from the law firm that handled the case or from the company that produced the faulty pressure cookers?

    ADMIN – Hi Mary,

    You will not hear from either one. You will hear from the class action administrator once they are ready for distribution. Generally after a case is finalized the judge allows reasonable time for appeals. If no appeals take place they move forward with distribution. If there are appeals those have to be resolved prior to distribution.

  30. Lorene Nowling says:

    What is the update on this? I filed in March 2018 and have heard NOTHING…………..

    ADMIN – Hi Lorene,

    If you click on the official page for the settlement you will read the following update:

    The Court entered its Final Approval of the settlement on August 3, 2018, however the Arizona Attorney General subsequently moved to intervene for the purpose of appealing the Court’s approval of the settlement. The motion was denied and the Attorney General filed and appeal with the United States Court of Appeals for the Sixth Circuit. There is no timetable for when a decision will be made. Please continue to check back for updates of the Settlement.

  31. turk don says:

    Tried to use my settlement rebate for the last 2 1/2 weeks by calling 1-800526-3037. all I get is a busy signal. In fact I did get a recording that all lines were busy and was put on hold for 10 minutes. finally gave up. The webite was also useless. Is this some kind of a scam???

    • Angelica (Admin) says:

      Hi Don, If you only tried contacting them this past April-May 2020, I’m afraid you’re 2 years too late. They already took down their website. As you can see above, the claims deadline ended 7/4/2018.

  32. JB Wilson says:

    I am trying to go to to enter my code so that I can purchase another one. It does not take me to the page where I can enter my code. Can you help me?

    • Angelica (Admin) says:

      Hi, JB. We are a class actions newspaper. We aren’t Tristar. Please contact their customer service bureau directly regarding your request. Good luck.