Class Eligibility

All Persons within the United States, including all states, the District of Columbia and all commonwealths, territories or places within the jurisdiction of the United States, who owned one or more TrueSTEAM Humidifiers between January 1, 2008 and April 14, 2017 for personal or household use. (Note that there are some exceptions disclosed in the long notice)

Estimated Amount


(1) an Award Humidifier or (2) a Cash Payment of between $30 and $40, depending upon the size of the TrueSTEAM Humidifier that the Class Member owned.

Proof of Purchase


Photograph, receipt or records of installation

Case Name

Charles Leach v. Honeywell International, Inc.
Case No: 1:14-CV-12245-LTS
United States District Court, District of Massachusetts

Case Summary

Plaintiffs filed a lawsuit in the United States District Court for the District of Massachusetts claiming that TrueSTEAM Humidifiers were defectively designed and manufactured and deceptively marketed, primarily in relation to the alleged effects of mineral scale and sediment build-up on the units.

Settlement Pool





TrueSTEAM Humidifier Settlement
c/o Dahl Administration, LLC
PO Box 3614
Minneapolis, MN 55403-0614

19 responses to “TrueSTEAM Humidifiers Class Action Settlement”

  1. Robert Ray says:

    Broke down

  2. Kimberly Jenkins says:

    Never worked

  3. Bill Festa says:

    Stopped Working

  4. Richard Cooper says:

    Stopped Working in a put it in the trash.

  5. Bob Holmstead says:

    Broke down after using it twice!!!!!

  6. billy rowe says:

    stopped working

  7. madeline banks says:

    bought it, it stopped working, broke down and i trashed it.

  8. Ms. JC says:

    I purchased the item and when i went back, they offered me the same product. though I took it , the devise is not high quality, i asked for a bettter quality , but they never provided.

  9. Dexter Floyd says:


  10. MARCUS CLOSE says:

    Purchased one for my son ,and it seem to make him worse

  11. Colette Akau says:

    Purchased for my children and it made their asthma worse we returned it was given a new one but not the same one and this time it stopped working! Spent alot of money on them and not working. Stuck with a non-working humidifier that did not work at all.

  12. Teena Franklin says:

    I purchased one of these humidifiers for my mother who is 73 now never really helped her breathing.

  13. Tanessa Ragsdale says:

    Just stopped working after a few days

  14. Angela Lester says:

    Well I had one a few Years ago and it worked fine at first and then days later it started to act up and was not working right. So I threw it away! And bought me another one by a different brand.

  15. James Beecroft says:

    I filed claim forms earlier this year, but have not heard anything since that time. I chose to receive a replacement humidifier and have my HVAC business prepared for installation; however, the time for the use of a humidifier is rapidly approaching and I do not have a time frame to give them for installation. Please call or send an information update. Thank you.

    ADMIN – Hi James,

    You must contact the admin directly

  16. gwendoyln davis says:

    purchased one made me even sicker

    ADMIN – Hi Gwen,

    Sorry about that.

  17. Colten says:

    Got a check today for $40

    ADMIN – Hi Colten,


  18. Larry Laufer says:

    On Sat. Feb. 10 I received a letter from Honeywell stating that the HM700 has been replaced by the new HN750 and, “we are enclosing an HM750 to fulfill your settlement claim”. Nothing was attached to the letter or included in the letter. When I called the number in the Honeywell letter they claimed they knew nothing about the settlement and needed to call the, “Special Customer Service” which turns out to be a recorded announcement to leave a message and the “escalation team” will call.
    So, it seems Honeywell has again made every effect to make it a challenge for their customers to do business with them! I left a message, let’s see what happens.

    ADMIN – Hi Larry,

    This is the company handling the claims

    Try reaching out directly

  19. Larry Laufer says:

    Just a follow up to my Feb. 10th post about not getting anything from Honeywell. On Monday, Feb. 12 I did receive the new Honeywell humidifier. I am scheduling an appointment to have it installed and will up date you on how it works.

    ADMIN – Hi Larry,

    Good to hear.

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