Truvia Sweetener Class Action Settlement
Class Eligibility
Purchasers of Truvia Sweeteners advertised and labeled as natural From July 1, 2008 through July 24, 2014, The products include:
- Truvia Natural Sweetener in packet
- Spoonable jar and baking blend forms
Estimated Amount
Up to $45 cash or $90 vouchers Those claiming 10-19 products are likely to qualify for the greater amount. Please note that the settlement may be reduced or increased pro rata
Proof of Purchase
Not required for up to 50 or 20 purchases depending on the brand.
Claim Form
Case Name
Howerton, et al. v. Cargill Inc,
Case No. 14-cv-00218-LEK-BMK
(District Court for the District of Hawaii)
Case Summary
This settlement resolves two lawsuits alleging that Cargill Inc labeled and advertised Truvia products natural”, when they in fact contained highly processed ingredients or ingredients originating from genetically modified crops furthermore Truvia products were inaccurate or misleading and violated the consumer protection and breach of warranty laws of several states. Cargill does not admit wrongdoing but has agreed to settle to avoid the expense and uncertainty of prolongued litigation
Settlement Pool
$5,000,000
Settlement Website
Deadline
12/5/2014
Contact
Truvia Settlement Administrator
c/o Dahl Administration
P.O. Box 3614
Minneapolis, MN 55403-0614
mail@TruviaSweetenerLawsuit.com
Unsatisfied with the lies in which have been told to me, leading me to believe that trivia was the natural alternative to other artificial sweeteners.
Dissapoiinted at Truvia’a false advertising. I was a huge fan and bought large amounts of this product for home and work.
I have bought truvia sweetener every month for the last 3 years.
ADMIN,
I encourage you to file your Truvia class action settlement claim. Click on the link that points you to the claim form. If you have receipts include them, if you don’t you may still file up to the maximum indicated in the notice.
I have bought many boxes of this product at Walmart and Target. I purchased it believing it was All Natural as stated on the box.
Truvia is a substitute for pesticides. Google it!!!
I can’t believe I cooked with it for diabetics in our familys, so upset with them….
I have used Truvia in almost everything I drink, eat, and cook/bake with. I had no idea all these additives were in there. Definitely will do more research from now on! Thanks for having this site.
I can’t believe I baked with this for my whole
family. I too should have done more research
There is barely ANY stevia in Truvia, do NOT be fooled. Go to your local all-natural hippie food shop or Whole Foods and you can get pure powdered Stevia extract. It’s so incredibly potent that one little herb-shaker-bottle will last you months.
When family members were dumping spoonfuls of Truvia into their iced tea, I knew something was wrong! I started using stevia back in 1991 and a pinch goes loooong way!
I had no idea. This was the most popular brand and I switched from Splenda to it. Recently started buying PureVia. Now I have to wonder abt this one as well.
I have been giving this to my son to reduce is sugar intake! Would have been better off putting sugar in his herbal tea!!
PureVia has a class action too I believe. You should look into it
I use it in everything!! Cant believe they can lie like that. I have been using since it first came out on the market!!!
I used Trulia for anything.. I brought it for my Mom, because she it a diabetic. Now I hear it is a substitute for pesticide.. Wow
Correction…I used Trulia for everything.. I brought it for my Mom, she is a diabetic..
Bummer. Started using this when it first came out.
Am confused, tho. What is the Voucher for/how does it work?
This is extremely disappointing. I use it all the time.
Glad I don’t buy it anymore!
Very disappointed, I should have done more research, I have bought several bags of this stuff
I won’t buy these pesticides in disguise ever again.
Have been buying truvia products for three years, tell my clients to use it as a sugar/ sugar substitute alternative…am extremely dissatisfied to find this out as I have been a advocate of their product for so long
As a diabetic I thought this was the perfect product to use as a substitute
i purchesed a huge box of this!
I have purchased and used this priduct
I have a huge box can’t believe the disappointment
It’s really sad how the FDA allows this to seep through clearly knowing what has to be in all these products, right?
ive been buying truvia from Costco for years only to find out ive been fooled
Purchased product regularly during this time. At least 30 time’s-
Its a little irresponsible to advocate for a product when you have not read the ingredients.
What is the voucher?
ADMIN
The voucher is a coupon that will allow you to purchase more Truvia at your supermarket or local store.
I bought this product in large quantities and used it to sweeten my coffee and when baking believing the product to be natural. Very upset I spent money due to the false advertisement.
I was led to believe this was a natural sugar substitute. I had been using it for baking and such until I realized this stuff is not a natural substitute. Yikes!!!
I was very disappointed when I found out Truvia was not a natural sweetener product! I have been trying to find a natural sweetener for years!
Bought to use in bakery in which we sell to people that can not have sugar.
ADMIN:
Gayle,
The class action addresses false advertising related to calling the product natural. It is still an artificial sweetener and many bakeries use it for people that can’t have sugar.
I bought 2 large packages of Truvia thinking it was natural and better than Splenda.
I purchased some Truvia to see if it was better than splenda, it didn’t!
wow
I was disappointed to find out that Truvia is not a natural sweetener
My sister swears by this product. My only concern how do you prove you purchased it???
ADMIN
You don’t need to provide evidence of purchase to file a claim. Just indicate that you in fact purchased the product and sign your claim.
I bought it for a long time. I am truly disappointed.
I purchased this product.
jo
I puchased this product.
I PURCHASED THIS PRODUCT
Very disappointed in this product
i purchased for my husband for his diabetes
REALLY UPSET BY THIS!
Have been using for 2 years under the assumption it was all natural
Have been using for a while under the assumption it was all natural.
Very disappointed.
thought it was supposed to be all natural
As a diabetic I try splender then got this product and thought I could use it as a substitute because it was all natural
I was shock when I heard this. I been using this for a while and thought it was all natural smh
I purchases for my home and to have at my desk at work. I should have researched the product
i am so feed up with companies pretending / lying to me the consumer.
The ingredients list say Stevia, Erithrytol, and “Natural Flavors”. The first two ingredients i understand, but what exactly is the third ingredient?
I thought the product was going to be helpful to my use but the product seem to be a waste of money I want my money and I want it now
I live on truvia because I have prediabetic diagnosis. What the H r we supposed to think when I thought this was pure!?!!??
I buy the 300 count boxes at Costco…every couple months…geepers!!
ADMIN,
Hi Paula,
Costco will be able to provide you with proof of purchase at the customer service desk.
When I was during my intern my supervisor suggested I try trivia so I brought some. At first they were alright them the taste got the best of me.
pre-diabetic diagnosis,Used for a year,sorry to know I was using a that is not All natural!
Used to buy in bulk for the office supplies.
Wife was using four packs a day but stopped as she didn’t like taste.
Shame on them for being mis-leading
Have been using this for a while now, I believe it was good for you but its not all natural.
I have been using Truvia every morning in my coffee for the past year. I even use it to bake with.
I guess you can’t take in everything they say and believe it is true!
Truvia is not all natural? What a shame how totally misleading! I have purchased at least 20 times in the box
I switched from sweet n low because I beleived this product was all natural and even allowed my children to use it on their cereal. Very Disheartening…
I have been buying this stuff for years – I thought it was healthier than sugar. It usually takes a box (240ct.) a month for my coffee. I don’t think I’ll be buying it again after seeing this stuff.
I used this alternative to sugar for years. BEeieved that it was all natural. Sorry for using it. I,m Not useing more.
disappointed
I have boxes of Truvia. I didn’t know this about this product. Why the lies?
as a diabetic I thought this product was great, never again lies, lies. and more lies
I’ve purchased this product because I was led to believe that it was much healthier than sugar.
I purchased this product, because it said it was more natural and healthier than regular sugar or other sweeteners.
I purchased this to try and be a bit healthier and this is what i get. wonderful
Product was not they said it was. Still have lots left.
I am very upset about this. I have been using Truvia ever since it came out thinking that I was eating clean. Who can we trust?
I’m done.
These lies…
December 6,2014 at 10:47 pm
I thought this was all natural and it would taste good but it taste nasty, and we do not but this anymore. We are done with the lies.
I had my suspicions but did not research fully, my fault. I JUST heard about this suit, but the filing deadline has passed, too bad because I bought many of the huge boxes of Truvia from Costco thinking I was helping my body. 🙁
I WILL NOT BUY ANY MORE AFTER THEY KILLED MY DOG AND MADE HIM SICK.
I WOULD LOVE TO HAVE HIM BACK ,I WOULD LIKE TO HAVE MY SETTLEMENT PLEASE
ADMIN
Truvia sweetener was not marketed as a sweetener for dogs and the class action settlement does not allege health hazards. You may want to consider filing for Wagging Train instead assuming your dog in fact consumed these treats and became ill as a result of it.
Did not know there was an end date to the claim. Just found out there is a suit. Purchased Purevia for health reasons.
Truvia does not have the desirable taste they claim on the commercials. Severely displeased.
I have used truvia under the assumption that it was a natural product for quite some time. I have advertised it to others as such also and convinced several people to use it instead of sweeteners like equal and splenda. It is disappointing to see that it is not what it stated to be.
i bought trivia in the past and currently have a case from Cosco in my kitchen had no idea it was not natural .
Purchased many times all I used to sweeten my coffee
It’s sad when you are missed lead about a product that ain’t what it’s label to be I am very disappointed
I’m upset with the lies that they have told, leading me to believe that trivia was the natural alternative to other artificial sweeteners. I’ve been using Truvia off and on for quite some time. I’m diabetic and I must take these matters seriously.
I tried using trivia for a long time, but the longer i used it, it seems as if it was getting sweeter and sweeter. i love tea, but if i had to continue to use trivia i think that i will give up tea.
used for over 2 years i am a diabetic and believed it was safe
I purchased this Truvia for my elderly mother. My mother loves to make her own strawberry tea. I wanted her to use something that was healthier for her. So I started purchasing Truvia from then on. I hated for my mother to use all white sugar.
im diabetic i thought it was safe
OMG I’ve been using Truvia for years. This is the first I’m hearing about. I gain a lot of weight ? I’m wondering if this had anything to do with that??
Wow. I thought this was a SAFE alternative to EQUAL which we were being told was NOT safe!?!?!? HELLO? Dang! I am a diabetic! What am I suppose to do? I just found this website? Now what?
ADMIN
Dear Orlena,
This class action is not related to a safety issue. It has to do with the disclosures on the packaging. Feel free to contact the class action administrator to ask additional questions.
I was sold on Truvia for awhile. I thought it was natural product. No more!
I purchased several boxes from Wal-mart.
I was always under the impression that truvia a natural product
Has anyone received their checks yet?
This is copy of email from Administrator
.
Thank you for your email. There was a Final Approval Hearing on October 27th, 2014. The Judge approved the Settlement Agreement, however, no Settlement Agreement Final Approval Order has been issued yet. No claims can be paid until after the Settlement Agreement Final Approval Order has been issued and potential appeals resolved. There should be more information available in about a month’s time if you would like to check back.
Best Regards,
Settlement Administrator
I’ve purchased truvia packets for my coffee & big bags for baking thinking they were all natural. I didn’t much care for the taste but all yhe same thought it was better for you
So much for all natural ..disappointed! !!
This stuff gave me diarrhea. I will apply for the rebate.
I applied back on 10/10/14, but did not realize that a comment was necessary?? I am very disappointed in the fact that we have been mislead. Due to my many food allergies and intolerance to sugar and sugar substitutes, I thought this would be a good product for me. i should have done more research!
ADMIN
No comment needed but we appreciate your input.
When will this settlement get approved for the cash pay outs
I was misled into believing it was all natural
I purchased this product the sweetener and for cooking believing it will help keep my diabetes sugar low thinking it was all natural. I see now these companies will mislead to sell a products.
I’m very disappointed to hear of the false advertising for this product. I have been purchasING this till this day.
It’s very upsetting to learn that the foods you buy and trust are not what they are claiming to be but it’s sad for the consumers who put their health on the line when trusting these companies. I have diabetes and trusted your product for cooking and baking it’s very upsetting that it was all just a bunch of lies to make a few bucks from the poor bastards that don’t know any better huh? You should all be very ashamed of yourselves. And be held accountable for this huge disgrace.
Sincerely,
Gerri dale
It’s been 4 months and no settlement yet why ?
This a copy of an email from SA: sent to me on 3-3 2015
Dear David,
There was a Final Approval Hearing on October 27th, 2014. The Judge approved the Settlement Agreement, however, no Settlement Agreement Final Approval Order has been issued yet. No claims can be paid until after the Settlement Agreement Final Approval Order has been issued and potential appeals resolved. There should be more information available in about a month’s time if you would like to check back.
Best Regards,
Settlement Administrator
I have been using trivia forever because I am a diabetic. I didn’t even know the misrepresentation was going on but now after using truvia for years I switch to another sweetener
I have been using truvia ever since it came out which has been I don’t know how many years. I am diabetic and am always looking for a safe sugar substitute. I use to use splenda til they claimed it caused a lot of problems It’s really a shame that we can not depend on the powers that be to protect us from harmful things and the lies companies put on products for the almighty dollar
David that was sent on3-3 15 It now 4-15 -15 most settlements are over in 60 days or less after the final approval ?
I have been buyin it now I have stop it was a disappointing
This claim ended 12-5-2014. And no settlements is it under appeal ?
My friend just told me she got her settlement check today … $47
Got a Truvia check in the mail today for 47.27 from settlement administrator. Quite surprised.
Today I got a check for $47.27 dated 5/1/15.
Received a check today for $31.71 (Missouri)
disappointed false advertisement not a natural product
Haven’t received anything here in Riverside ca
Haven’t received nothing in Illinois either
Got a settlement check for $15.76 and the bank returned it, won’t cash the check. Bogus sweetener bogus check.
ADMIN-Hi Vincent
Contact the administrator they will give you a new check.
My check was returned too. What do I do? It overdrew my account. Thanks.
ADMIN – Hi Tammy,
Contact the class action administrator using the information provided above.
Also I stopped all sweetners, diet drinks and feel so much better. If I really need sweet I use natural honey or maple syrup. As for drinks no sweetners. What a difference. I lost weight feel great and overall health is fine.
Still nothing and no response to my email
Good luck
We have received a refund of $47.27 in G and others have in Mich & Fla. Checks should be coming….
This lawsuit is bogus in Illinois nobody received nothing
I filed a claim why have I not received my check yet? Please let me know settlement administrator.
ADMIN- Hi Andrea,
We are not the class action admin. Scroll up to get the info for the class action admin.
We sent them many of e mails but nobody responds to them something is crooked about this settlement and everyone is getting the run around ?
DAHL IS THE CLASS ACTION ADMIN….. ALOT OF PEOPLE GOT NO CHECK …THIS IS WRONG …THEY SHOULD HAVE A CLASS ACTION LAW SUIT AGAINST THEM ….THERE WAS 5 MILLION FOR THE LAWSUIT WHERE DID THE MONEY GO ????? DAHL IS THE WORST ……
Your write Steve I think the people that posted they got settlements works for this company it’s bogus
I received a check for $47.27 a couple of weeks ago. My credit union cashed the check. I have no connections with anyone.
We’ll they only paid a very few people to make it look good your just one of the lucky ones Ron this settlement is still bulshit
I understand. I signed up for another class action suite and it settled but I did not receive anything, or even a denial.
I signed up..i don’t remember getting a check. how do I find out if they send a check to me?
Sad to hear this product really isn’t all natural
This case was bull shit they didn’t pay all the people that filed a claim there lawyers kept all the money bunch of cheap rip off asses fuck there case that’s my opinion
Got $150 in vouchers!
Wow, this is what we are drinking and eating
.
Still no check
Bought this product because I believed it was natural.
I didn’t get my check what happened
I thought this was a healthy substitute for sugar. I guess I was wrong.
I got my check. From reading some of the comments on here I can only imagine how many people didn’t fill out the form properly.
Ive been purchasing tis brand for years on the premises it was all natural
this is very upsetting I have been using it for years I will not buy any more i thought it was all natural
OMG!! I have purchased Truvia thinking it was a Natural alternative to sugar. Glad i saw this, i was considering buying this product again but will not be purchasing it ever.
I did not get get my check I am very upset. I spent alot money on this product. And it’s not all natural
I brought a large box i am a diabetic i thought this the best substitute for me.
I used truvia in the past
WOW! how gullible have we become? We now have to research everything we eat due to lies by big corporations.
OMG! If feel like such o dope. I believed Truvia was “all natural”. DUH.
I purchase a small box per month
Fooled once again
TRUVIA SETTLEMENT CHECK BOUNCED!!!!!!!!!!!!!! SHAME ON YOU TRUVIA!!!!!!!!!!!!!!!!
ADMIN – Hi Bethany,
Your check probably bounced because it was too old. The Truvia case was paid many months ago.
Checks are required to be honored for 6 months from the date of issuance. The check sent to me that also BOUNCED was within that time frame!
Bad idea.
ADMIN – Hi Cheryl,
Contact the class action administrator to secure a replacement. The information is available on the main page for the settlement.
The email contact information on the site is no longer valid.
ADMIN – Hi April,
We are sorry about that. Consider reaching out to class counsel. By know I think you are very limited in terms of legal recourse.
I agree that there were no checks sent out to me either. I tried to contact the legal counsel, and the phone does not connect, I tried to email the council and it bounced back; and I tried to log into the webpage to inquire more about it as to who to contact and of course That page cannot be located. It seems kind of odd waiting all these months for something to come and not be delivered. I personally think that someone should be monitoring the administrator for this case
ADMIN – Hi Suzy,
This is a very old case the coupons and checks were distributed a long, long time ago. Your escalation should have taken place then
I never even received a check. I guess I should be grateful since they seem to all be made of rubber 🙁
My check for 12.00 was deposited on 12/16/16. My bank sent me a copy of the check TODAY informing me I will be charged a 15.00 return fee. Are you kidding???? The check was dated 9/9/16 on a Wells Fargo Bank account. Any advice.
ADMIN – Hi Lynette,
It is imposible for a bank to send you a return fee for a deposit you made in 16 Go speak to the bank manager.