Class Eligibility

All individuals and entities that own or owned, or lease or leased a residence or other structure located in the United States containing a Water Heater or a FloodSafe Connector after November 4, 2008.

Estimated Amount

Replacement Connectors

Or reimbursements for those who have suffered property damage

Proof of Purchase


Case Name

Ponzo v. Watts Regulator Co. & Klug v. Watts Regulator Co
C No. 1:14-cv-14080-ADB & No. 8:15-cv-00061-JFB-TDT
District Court for the District of Nebraska

Case Summary

The lawsuits allege that Watts:

  • Designed, manufactured, marketed and/or sold Water Heater and FloodSafe Connectors that were defective;
  • Knew of the defective condition of these connectors; and
  • Failed to provide warnings to prevent failure of the connectors.

The lawsuits allege that Watts’ actions led to the failure of the Water Heater and FloodSafe Connectors. The lawsuits ask for replacement connectors to be provided to those who purchased Water Heater and FloodSafe Connectors and for money to be paid to those who paid to repair property damage as a result of the failure of the connectors.

Watts denies all the claims and allegations in the lawsuits. Watts maintains that its Water Heater and FloodSafe Connectors are not defective in any respect and that any failures are the result of other factors (such as improper installation, misuse, or products being at the end of their lifespan).

Settlement Pool





Watts Claims Administrator
PO Box 4259
Portland, OR 97208-4259
1-877-845-3575 (Toll-Free)

5 responses to “Watts Heater and FloodSafe Connector Class Action Settlement”

  1. Jim Shaw says:

    I purchased a Watts (66213324) stainless steel water heater connector 24″ (BK LBF-24).

    This morning the Watts connector sprung a large leak and had to be replaced with another line I purchased from Lowe’s today.

    I could not find the receipt for the Watts connector that I purchase but I do have the damaged water line.

    The leak was discovered before any real damage was done.

    Do I qualify for a replacement connector?

    ADMIN – Hi Jim,

    If you have the connector you should be able to qualify.

  2. JKG says:

    We bought a house and 4 months later the toilet supply line connector busted and flooded our house. I have no proof of purchase but might have the busted connector. It caused severe damage to our home. Does the settlement cover any home damage or water restoration???

    ADMIN – Hi JKG,

    Replacement of Connectors:
    For eligible claims submitted within one year of final approval of the Settlements, Settlement Class Members can receive a cash payment of $10 for each Water Heater and FloodSafe Connector (up to two water heater connectors and two FloodSafe Connectors per residence or other structure) that they replace. The maximum cash payment for replacement of connectors is $40.

    To receive a payment, you must provide proof that you own or possess a Watts Water Heater or FloodSafe Connector by providing: (1) a label for the connector or a photo of the connector’s label or the connector itself and (2) a receipt from purchasing the replacement connector. There is no restriction on what brand of connector you purchase to replace your Watts Water Heater or FloodSafe Connector.

    Payment of Property Damages:
    For eligible claims, Settlement Class Members can recover up to 25% of documented costs of repairs for property damage caused by the failure of a Watts Water Heater or FloodSafe Connector, with a minimum recovery of $25.

    The Claims Administrator will review claims to determine whether they are eligible and timely, and pay the amount of the claims. Claims for damage that occurred from November 4, 2008 to November 4, 2014 must be postmarked on or before one year after final approval order after all appeals are exhausted of the Settlements. Claims for damage that occurred after November 4, 2014, must be filed within four years after final approval order after all appeals are exhausted. Valid claims will be paid once a year throughout the four-year claims period.

    If the amount of approved claims is greater than the amount of money available in the settlement fund, the Claims Administrator will reduce the initial payments made to Settlement Class Members to an amount less than 25% of their approved Claim to make sure that all eligible Settlement Class Members receive a payment. If money is left in the fund at the end of the annual payment process, the Claims Administrator may provide a “catch up” payment to Settlement Class Members whose payments had been reduced to proportionally increase their total payment amounts. These payments will not exceed 25% of the property damage for each Claim.

    To support your claim, you must submit the following documentation:

    A completed Claim Form
    All proofs of payment for repair of property damage caused by a failed Water Heater or FloodSafe Connector
    The Watts Water Heater or FloodSafe Connector; all available labels, packaging; photographs of the connector and the characteristics that qualify it as a Watts product; and any purchase receipts for the Water Heater or FloodSafe Connector

  3. Jane says:

    I had a major flood caused by a WATT’s toilet connector which caused more than $60,000 of damage to my home before it was discovered. I used insurance to cover much of the costs but I am still out of pocket about $15,000 plus my insurance rates are sky high. For much of the time we were not able to live in our home because of health problems caused by the dust and damp but that was not covered by insurance. It took over 9 months to fix my home. What would I qualify for under this class action and would I be better to retain a private lawyer?

    ADMIN – Hi Jane,

    The settlement provides reimbursement for expenses. I don’t provide legal counsel so I am not able to tell you if you are better off hiring a lawyer.

  4. Michelle says:

    I have 2 connectors I had as back ups. What do I do to get a reimbursement. I no longer have my receipts.

    ADMIN – Hi Michelle,

    Here is the contact email for the class action admin

  5. John levesque says:

    The watts water heater house burst at connection flooded house big mess

    ADMIN – Hi John,

    That is terrible.

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