Class Eligibility

Members of this class are individuals who subscribed to a wireless or cellular service and you received robocalls from Wells Fargo

The Court has certified the following subclasses:

Subclass One: Includes Class Members who used or subscribed to a cellular phone number to which Wells Fargo initiated a call or non-emergency text in connection with a residential mortgage loan from Nov. 17, 2011 to Feb. 29, 2016.

Subclass Two: Includes Class Members who used or subscribed to a cellular phone number to which Wells Fargo made or initiated a call or non-emergency text in connection with a home equity loan from April 14, 2011 to Feb. 29, 2016.

Estimated Amount


Proof of Purchase

Cell #

Case Name

Markos v. Wells Fargo Bank NA,
Case No. 1:15-cv-01156
District Court for the Northern District of Georgia

Case Summary

This settlement resolves a lawsuit that alleges that Wells Fargo violated the TCPA by using an automatic telephone dialing system and/or robocalls to contact customers in regards to their residential mortgage accounts

The TCPA class action lawsuit claims Wells Fargo made the calls or texts without obtaining the consent of the recipients in violating the Telephone Consumer Protection Act

Wells Fargo denies the allegations but has agreed to settle to avoid heading to trial

Settlement Pool





Markos Wells Fargo TCPA Settlement Claims Administrator
c/o GCG
P.O. Box 10301
Dublin, OH 43017-5901

10 responses to “Wells Fargo TCPA Class Action Settlement”

  1. Reever D White says:

    I keep trying to explain to the CEO’s that your bank opened an account without my permission and cannot get anyone to respond about compensation for this action. Belmont NC Branch of the WellsFargo.

    ADMIN – Hi Reever,

    We are not the bank. Please contact the bank directly.

  2. Autumn Strother says:

    I need someone to talk to. Not an automated recording. I filled out the settlement paperwork in my name only because my ex husband is incarcerated in PA. I love in NC and so by issuing me a check with both our names you have basically mailed me a worthless piece of paper my bank won’t cash or let me deposit. This needs I be rectified. Reach me at (252) 371-9312. My name is Autumn Strother claim # 4716580 thanks

    ADMIN – Hi Autumn

    I wish I could help you but I am not the class action admin. My website is simply informational in nature.

  3. Calvin and Katrenia Howard says:

    Who do u contact if I haven’t received payment from settlement. Which I filed online in a timely manner.

    ADMIN – Hi Calvin,

    Contact the class action admin.

  4. MARY P. WILLIS says:

    TO WHOM ITS MY CONCERN I HAVE A CHECK FOR 18.55 CHECK NO IS 25-2/4402655199 DATE IS 04/28/2017 I FORGET TO CASH ITS COULD YOU ALL PLLEASE SENT ME ANOTHER CHECK PLEASE 900 scenic hwy apy 55 Pensacola florida 32503

    ADMIN – Hi Mary,

    Generally the admins close shop after the expiration date of the checks and are unlikely to reissue a new one.

  5. ray anderson says:

    listen wells fargo told me after a phone call I owed 10,000 dollars and they needed a payment…..well after a lot of work on the phone with them and a big search of my records I “proved to them” it was not true…..they dropped it…filled out some paper work about the case and I got a check for 37.10….to me the doesn’t cover even the time I spent with them not alone the records seach…….37.10 is a slap in the face

    ADMIN – Hi Ray,

    If you are talking about the check you received in association to this settlement please be aware that it has nothing to do with other transactional friction you may have experienced with the bank. This one has to do with Wells Fargo calling you without your permission using a robocall and automated dialer. Two different issues.

  6. Gregory Shannon says:

    I never received my money I filed the claim by phone the day you sent me the card I lived at 145 Sheriff St. Elyria Ohio when is somebody going to listen

    ADMIN – Hi Gregory,

    According to the website the checks were sent in April of last year. You could potentially contact the class action administrator but I doubt you will get resolution. Generally it is best if issues are escalated within days of check distribution.

  7. Marisa Bell says:

    I have received a check,but I believe there’s a mistake in the amount. I need to know if the settlement divides the payment in equal amounts , and how much it was supposed be this payment. Thanks!

    ADMIN – Hi Marisa,

    You can contact the class action administrator and have them verify your payment.

  8. Ernest Masso says:

    my check was damaged by the post office and need a replacment

    ADMIN – Hi Ernest,

    To secure a replacement you need to contact the class action administrator.

  9. Judy Muir says:

    I was hospitalized when the checks were mailed out. After fighting for my life, recovering, and finally going through papers. I found my refund check. The date is long expired. I need to know how to get another check cut that I may cash. Thank you. Please email me.

    ADMIN – Hi Judy,

    Depending on the terms of the settlement funds left unclaimed are either given to charity or distributed on a secondary distribution to class members. The chances of you recouping the monies are minimal to none.

  10. Valencia person says:

    My settlement check was lost in a stack of old mail and was just discovered . The void date was 8/1/18, is there any way I could get a replacement check?

    ADMIN – Hi Valencia,

    No, generally settlement checks are not reissued.

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