Class Eligibility
You may be eligible for a remission payment if you sent a money transfer through Western Union between January 1, 2004 and January 19, 2017, and were the victim of fraud. To apply, you must file a Petition of Remission. We mailed many victims petitions with pre-populated loss amounts. Those forms can be returned online or in the mail to the claims administrator. If you didn’t get a pre-filled petition, you may file a petition electronically
Estimated Amount
Varies The amount you get will probably be a percentage of the amount you lost minus any refund you have already gotten. Your payment will be based only on the amount of the money transfer. You cannot recover collateral expenses such as Western Union fees, incidental losses, or transfers sent through other companies.
Proof of Purchase
Claim Form
(EXPIRED: no longer accepting claims this 2020)
Case Name
FTC v. The Western Union Company, Case 1:17-cv-00110-CCC District Court for the Middle District of Pennsylvania
Case Summary
Western Union paid $586 million to settle charges brought by the Federal Trade Commission (or FTC), and the Department of Justice (or DOJ). The company admitted to criminally aiding and abetting wire fraud and to violations of the Bank Secrecy Act. The U. S. Postal Inspection Service investigated various schemes in which fraudsters contacted victims and falsely posed as family members in need or federal law enforcement officials, or falsely promised prizes, loans, employment opportunities, discounted products or other financial awards. The fraudsters directed the victims to send money through Western Union to help relatives, avoid imprisonment or arrest, or to claim prizes, receive loans, employment, products or some other financial award. No one received the cash, prizes or other promised items.
Settlement Pool
United States v. The Western Union Company P.O. Box 404027 Louisville, KY 40233-4027 844-319-2124

136 responses to “Western Union Fraud Remission Settlement”

  1. Patrice Gulecki says:

    i have used western union in the past not sure what this lawsuit implies
    please inform me. thank you.

    Patrice Pank Gulecki

    ADMIN – Hi Patrice,

    Did you fall for scams offering you prizes or asking you to send money to relatives in distress? If you did you are likely a class member.

    • Susanne M. Bettis says:

      My ex-fiancé has M.S. and his brain does not function properly. He was screwed out of almost 200,000 USD between 2004-20015. I need assistance in getting his money back as that was his entire retirement fund! His name is Alan A. Dargis, Sr., 7 Rest Way, Springfield, MA 01119 413-796-7123. My name is Susanne M. Bettis and I personally Western Unioned the money to the name he gave me. My number is 413-427-5087. I need to know how to proceed for him to recover any of this retirement fund! Thank you.

      ADMIN – Hi

      If you have guardianship you may want to contact the Federal Trade Commission for guidance.

      • Susanne M. Bettis says:

        Thank you for responding. I have contacted Western Union and they informed me that they have already disposed of all records of transactions greater than 8 years ago. I am, therefore, unable to obtain the required numbers related to the sending of funds to Spain for this scam of a prize winning. How do I proceed for him? He does not have receipts for these transactions. Thank you

        ADMIN – Hi Susanne,

        Contact the Federal Trade Commission to obtain guidance.

        • Nolan Johnson says:

          The best way is to contact Western Union. They an unique way finding information about your past!!!!

      • Heather says:

        Dear Ms. Bettis:

        Please do not post personal info on the internet. That is how you get your identity stolen or how you get scammed.

    • David John Grap says:

      Hi Patrice. I believe I filed a claim on line when I first received the notice in the mail, but I can’t find the paperwork. Is there a way to find out and verify that the claim was filed ? Thanks….David

      ADMIN – Hi David,

      I don’t think Patrice can help you out. You have to contact the class action administrator.

    • anne barnes says:

      I am waiting for my money–it has been two years since I have filled out and retunred all he paper work the Justice sent me–when can I get my money????

      ADMIN – Hi Anne,

      I believe there was some forward progress in August

    • Marilyn Mcalester says:

      Yes I was scram out of 4000 dollars from 2012 to 2013 can’t truly remember the months are the day but I’m quite sure western union , me on file these told me o had won prize money.

      ADMIN – Hi Marilyn,

      If you filed on time and provided proper documentation you will most likely get paid once this is resolved.

  2. Pete Rael says:

    Why do you need my social security number

    ADMIN – Hi Pete,

    I don’t personally need a thing. We are simply an informational website pointing you to the Federal Trade Commission to allow you to participate in this settlement. The FTC needs your social probably for tax reasons or as a unique identifier.

    • June McLane says:

      How do I know if this, too, is a scam? I am not comfortable with sending out my soc. Sec. Number like this.

      ADMIN – Hi June,

      You are welcome to call the Federal Trade Commission to verify.

  3. Pentrae Murdaugh says:

    Yes I was a victim and was sentenced to five years at 23 for breach of trust felony

    ADMIN – Hi Pentrae,

    You were a victim of fraud and you were sentenced???

    • Kellie Oputa says:

      My identity is so compromised in the first LinkedIn breach back in 2006. Someone has go as far as obtaining a passport In my name and all credentials. I am to date on the electoral roll, was as well sentenced to prison for the act of someone using my identity. Iv begged and pleaded for years for help filed cases called FTC FCC homeland security officials fbi every entity including the attorney general in my state. They advise my best resolution is change my name and social security number however social security advises that’s not an option. Iv been scammed out of everything and left homeless after prison. Family trust money was the reason I’m a target and no one cares or will help. Money was mine in a trust and sent through western union by the fake me yet nothing I can do sad and disgusting that I’m still a victim bankruptcy twice and nothing getting any better. SMH

  4. roger bullock says:

    I had losse money about 13,000.00 $ wit a women at Russie her name was Nastya, at this moment my imail was it about 2008/2009 year if you can heps me i need this money.
    Excuse i m not good too right en English.

    Thank very much !!!

    ADMIN – Hi Roger,

    Please consider filing a claim if you are a member of the class.

  5. rachel says:

    Im a victim to this exact thing but I did not follow through with the transaction. Does that count?

    ADMIN – Hi Rachel,

    If you did not follow through you are not a victim.

    • Ellen says:

      Im with you Rachel, there was people listing make money now on certain websites, They were trying to use western union to fraud the potential people responding! The guy literally texted me wanted me to send $250 to him saying when it arrived he would do something and resend so the wire would be $2500, back for me to receive, he said he worked at wu at kmart where he lived and had been doing for several months, I could not believe some one would fall for such an outright NOT idea! Stay Safe, stay away from easy money! Smile

  6. Rita says:

    Years ago when I lived in FL I sent money and was scammed. So how do I see if I quality

    ADMIN – Hi Rita,

    Most of those who qualified were contacted by the FTC, you can also reach out to the class action admin to check if you are included. Just scroll up to locate the admin’s info.

  7. Jill Williams says:

    U was a victim of this exact thing but it happened two months,ago. What can u do to get my money back?

    ADMIN – Hi Jill,

    You can contact the Federal Trade Commission. You can also try to be more discerning and cautious in the future.

  8. Cassandra says:

    I had a detective call and said my son was in an accident and hit a pregnant woman. Said I needed to send money through western union to pay his fees so he didn’t get arrested. Does this qualify? I didn’t get any notice from the FTC

    ADMIN – Hi Cassandra,

    Possibly. You may want to reach out to the FTC.

  9. Lina Cabanila says:

    I’m constantly getting scam emails that I have an account that needs my immediate attention. And I keep sending the to the Western Union fraud department. It doesn’t seem they can do anything fast. Aside from sending the emails to their fraud department, how can I find out, if not through here, if I qualify? I don’t answer those emails because I know they are not genuinely from Western Union. But even so. They are coming more frequently than usual.

    ADMIN – Hi Lina,

    You only qualify if you fell victim to the scam and you actually sent money.

  10. mario arnold says:

    What about when you send money to foreign country and your party not receiving what the market rate is paying on those currency being sent

    ADMIN – Hi Mario,

    I don’t think Western Union is required to stick to FOREX they can give their own posted exchange. Plus you would be looking at international law where class action settlements are virtually impossible.

  11. Delores Thomas says:

    I have been scammed by the physic twins Gloria Bishop from LA what information do I need to show she scammed me for $ 22,000.00 or more. Please let me know.

    ADMIN – Hi Delores,

    If you have evidence of this contact the Federal Trade Commission.

  12. Chelsie says:

    Years ago probably 2011 I fell victim to this … Git scammed out of $250 bucks but figured since I chose (hesitantly) to send there was nothing I coukd do now its been so long I dint have the reciept or anything

    ADMIN – Hi Chelsie,

    Reach out to the Federal Trade Commission. There is a good chance they have records.

  13. sheila perreault says:

    Why cant we make a complaint on the form after January, it was april 2017 and we were scamed out of 1200 dollars

    ADMIN – Hi Sheila,

    The window was set by the Federal Trade Commission. You can submit your question directly to them.

  14. Josephine Estrada says:

    I was hipped out of $ 750.00. Thru Western Union . I got a letter in the mail , so my son did everything for me on his phone. How will I know if this went thru…and. If I am eligible to get some of my money back.?

    ADMIN – Hi Josephine,

    Did you receive a claim number from the FTC?

  15. Angelina says:

    Hi entered my petition online and have not received a email of conformation, Just wondering if it was done correctly.

    ADMIN – Hi Angelina,

    Please reach out to the FTC to confirm that your submission was done properly.

  16. john hurley says:

    I lost my life savings to scam Nigeria in 09 maybe 10 john hurley lived in ft Walton beach florida sent to jesica lablanc etc

    ADMIN – Hi John,

    If the FTC has identified you as a victim they will send you a letter.

  17. Robert Taylor says:

    I sent money to the same person, about three of four times, turned out to be a scam. Do I qualify for a claim?

    ADMIN – Hi Robert,

    This is what makes you elegible:
    You may be eligible for a remission payment if you sent a money transfer through Western Union between January 1, 2004 and January 19, 2017, and were the victim of fraud. To apply, you must file a Petition of Remission. We mailed many victims petitions with pre-populated loss amounts. Those forms can be returned online or in the mail to the claims administrator. If you didn’t get a pre-filled petition, you may file a petition electronically

    If you believe you are a class member and you did not receive a form you need to contact the federal trade commission.

  18. JEFF MCKENZIE says:


    ADMIN – Hi Jeff,

    After the first time of getting scammed you should have learned your lesson and become more cautious.

  19. Eric says:

    My recently deceased mother and her previously deceased husband were scammed out of hundreds of thousands by predators claiming he had won a money of some sort. I personally had just got done shredding many receipts from western union, notes and documents Ed saved and letters from the evil doers who were attacking a terminally ill man (cancer) who really believed what they said. Can and how does a family member file to receive compensation? Sure would be another type of rip off if just because someone died, they or their families claim is not valid!

    ADMIN – Hi Eric,

    You can claim on behalf of the estate if you received a letter from the FTC.

    • GG says:


      I just filed a claim for me as I received a form and also a claim for my deceased relative but didn’t get a claim form for her – wasn’t sure why not- and didn’t know I needed one if I had proof to file, nor did I know that she needed a number. She was the one who lost thousands to scammers! I found all the receipts she gave me from 2007, but she said she shredded several before then. I enclosed a P.O.A. and other legal documents along with the claim forms and receipts. A question is on the board above that someone called about old receipts and they were told the company only has records for the last 8 years? How will the D.O.J. or the law firm that is handling this remission validate them if they don’t have older records than 2010 if this settlement includes dates back to 2004? So, I was wondering if they use the filed claims and victims name to research previous records to include as I gave them the years of loss in my letter (2006 – 2007)? The form says the documents must be sent postmarked by today 5-31-18 and was told at P.O. (got it there just in time) that the package should get there by Monday. I know that’s a lot of questions, but would appreciate if you can answer them or, what you can answer, please. I can never get a person when I call the phone number.

  20. Gwendolyn Jackson says:

    I was a victim as well

    ADMIN – Hi Gwen,

    The FTC has contacted all class members. If you think you are one reach out to the FTC.

  21. Robin Prospere says:

    I sent money $200 through Western Union on the 3rd of January to Ghana West Africa to a man that I met on Facebook and I’ve been chatting with him now for 4 months do I qualify for remission I don’t know how to find out if he is a scammer or not can you please let me know how I can put his name in along with his picture to see if he’s a scammer he’s always asking me for money and I don’t want to send him any more I just sent him $200 and he’s asking for more money and I won’t send it I’m very Leery and I want to know if he is a scammer and just scamming me how do I put his name

    ADMIN – Hi Robin,

    Why on earth are you sending money to someone you met on Facebook? Stop it. You can always contact the FTC and figure out if they can help you.

    • Mary Ann Robertson says:

      I have done this too. I have sent near $500 to two different guys, one in Nigeria and one in Ghana. Both claiming to be US citizens. They needed money to get to the doctors, they needed money to get a passport, etc. It has been awhile, 5 years at the longest. Am I qualified to file? I saved all the addresses and phone numbers and Western Union receipts.

      ADMIN – Hi Mary,

      I encourage you to reach out to the Federal Trade Commission. They will be able to provide you with proper guidance.

    • Stephanie B says:

      Hi Robin trust me this man is a SCAMMER if it’s going to Ghana. PLEASE DO NOT I REPEAT DO NOT SEND THIS GUY ANY MONEY!!

  22. Mary Solis says:

    I applied to a adm asst position posted on CRAIGSLIST. Employer out of town was in contact via email. I would rec money orders from people making donations to an orphanage. I was to cash/deposit them then send them to another adm total of money orders, thru Western Union. I was to be paid monthly. I took the money orders to my bank, to be on the safe side to validate they were authentic. Was told no problem, they are money orders like from Albertsons. after around 45-60 days the bank was charging me for every money order. $17,000. total. I never was paid for the part time job. I lost my home, my bank had my mortgage and only owed $10,000. They stated I was a month behind on a payment. and wanted entire amt of loan balance. The bank foreclosed my home. The bank got their money. I rec monthly Soc Sec benefits. I can”t even rent a liveable apt with a foreclosure and eviction on my credit history. The bank also shows I defaulted on my mortgage, too. I filed complaints with FTC, ECC, Western Union, Craigslist, Bank Administration. As of yet have not rec a claim form, since I no longer live at that address, I want to find out if I was sent a claim form.

    ADMIN – Hi Mary,

    Contact the FTC directly to see if you are a member of the class.

    • Mary Solis says:

      Since I submitted a complaint to FTC and other agencies. Will that documentation be included in my claim? I have every form I used to send money thru Western Union. I am glad I kept them.

      ADMIN – Hi Mary,

      I don’t know. It is best that you contact the FTC again to see if you are a part of this settlement or future class action settlements

  23. Byrd,Edwina says:

    I was asked to send I believe it was $1,100 through Western Union in order to receive a much larger amount of which I don’t remember

    ADMIN – Hi Edwina,

    You fell for it?

  24. Barb robbins says:

    My father received a petition for remission for my mother whom has since passed away is my father eligible to collect this money

    ADMIN – Hi Barb,

    Generally speaking your father can file on behalf of the estate but he will have to submit the proper paperwork. Contact the FTC to get more details.

  25. Jacqueline says:

    How can we show proof of being a faud victim if it happened 5 years ago?

    ADMIN – Hi Jacqueline,

    If the Federal Trade Commission believes you were a victim they will send you a letter with claim information.

  26. michele says:

    i’m not from USA, can I still filed a claim.

    ADMIN – Hi Michele,


  27. Luis gonzalez says:

    Hi admin i was a victim back in 2012.
    I have all the transactions recipes copies.
    Can qualify to get my money back??

    ADMIN – Hi Luis,

    If the FTC has identified you as a class member they will send you filing codes. Otherwise please contact the consumer protection division as explain the specifics of your situation.

  28. Luis gonzalez says:

    I have summited my claim to the fraud remissions not to long ago and i havent received any emails from !!

    ADMIN – Hi Luis,

    It will be a while before the Federal Trade Commission moves forward and issues checks for this settlement. If you are concerned about the validity of your submission please reach out to them directly.

  29. Torrin O Perry says:

    Yeah buddy praise the Lord a angel was on out side these devil scammers got caught and tried to disclaim hiding their corrupted activity….. Now pay us back …….. And they taking all day n year to do that this class action is a joke when will they release our money we want it back right now hmmmm sounds like we should all get attorney’s and Sue em again for taking all year to give us back what they scammed out of us………

    ADMIN – Hi Torrin,

    It may be way more than a year. Let’s just hope there are not a whole lot of appeals.

  30. david reynolds says:

    i live in australia and i sent well over $25000 to get a girl to come from ghana she said she wanted to marry me but never came.

    ADMIN – Hi David,

    You are out of luck. This is exclusively for The United States

  31. D Reynolds says:

    I met a girl on an adult site and after time said she wanted to move to my country Australia from Ghana and needed money to get to me . I sent well over $40000 over a few years but she never came

    ADMIN – D,

    This settlement is not for individuals in Australia.

  32. michelle t says:

    Is the settlement for people living in Canada?

    ADMIN – Hi Michelle,

    It is not.

  33. Norma S Abel says:

    I was scummed A family asked for my help met them on FB became friends, chatting all the time, then they said they need $$$ to come to US they’re from India send them $$$ never heard from them, n blocked me .. how can I get my $$$ back?

    ADMIN – Hi Norma,

    If the FTC identified you as a member they will send you a claim number

  34. Jennifer Wolterman says:

    I filed but not for sure on dates i know i had a couple other cases but dont have the info i know one cost me 3000 usd n the other was 10,000 usd but i remember the years but dont remember if both were under my name or one mine n the other my x husband name i know one was in peru n the other was Africa this was when i was married to my x husband like round 2009 -2010.can i do anything for this

    ADMIN – Hi Jennifer,

    You can reach out to the Federal Trade Commission for guidance.

  35. Lucille Lamb says:

    I sent 3,500 dollars with western union thinking I was applying for a government grant. After I found out this was a scam i filed a report with Arizona police department and the FBI. This man was pretending to be a government agent to help people get grants. After I stop sending money he sent me a threading letter that he was going to report me to the government for supporting terrorists.

    ADMIN – Hi Lucille,

    The Federal Trade Commission is the agency handling this settlement. Contact them directly to see if you are part of it.

  36. Barbara Perrin says:

    Hello I was sent a letter with a claim number for being scammed for over $60, thousand dollars in 2O11 and sent all my copied receipts in with my letter to prove my loss.Will this be resolved?

    ADMIN – Hi Barbara,

    That is the aim of the FTC. To resolve it.

  37. JP says:

    Why was the deadline extended until May 31, 2018, when it was suppose to be today? People have been given ample time to file their claims and why does it include people over seas cause seems like this is where the money has gone to. It would seem the US Justice Department should only include people here in the US and let the other countries take care of their people with Western Union. This is taking a long time and people like me are in need of any funds due them. I appreciate what the US Justice Dept. has done for all of us but would also appreciate their speeding things up too.

    ADMIN – Hi JP,

    Deadlines are extended at the discretion of the judge. As for including people outside the US, consider all the American citizens that live overseas and how this may have impacted them.

  38. JP says:

    This should only include people here in the US people over seas have chosen to live in another country rather than here so if they chose that as their home then let those countries look after them. The US should take care of people here in the US it seems to me. It appears that a lot of the money was sent over seas too. Take care of us ok

    ADMIN – Hi JP,

    Thankfully the laws of this country are far more visionary than you are.

  39. JP says:

    Why can’t claims start being processed and submit funds to people who have been given a claim No. rather it taking so long. Two years is a long time to wait for funds due you.

    ADMIN – Hi JP,

    Consider the fact that most people who fall pray to fraud due to their greed never get a penny back. Even if you get this monies years later you are better off than most.

  40. Vanessa says:

    Hi i believe i was a victim of fraud between 2004-2007. However i do not have the transaction receipts. Is there a way i can obtain them in order to make a claim??

    ADMIN – Hi Vanessa,

    Perhaps you need to reach out to Western Union

  41. Laniqua Johnson says:

    When will we get our money back

    ADMIN – Hi Laniqua,

    There is no timeline at the moment.

  42. JP says:

    I want to thank the US Justice Department for what they have done for all of us and I pray they find a way to speed the process of making refunds up not taking so long ok. Thank you

  43. Annette Rudolph says:

    Re: WUU-400152207
    Besides sending you all the Western Union paperwork, Is there any other items you may need from me? Possibly the whole story on how I was conned?
    Also, how long do you think it will take to get our refunds? I am being a little pushy because the money sent to China was from our line of credit and are therefore we are having to pay quite a lot of interest to our bank for the missing money.
    Thanks for all your efforts!

    ADMIN – Hi Anette,

    We are not the administrators for this settlement. Your best bet to secure additional information is to reach out to the Federal Trade Commission.

  44. Annette Rudolph says:


    On reading the case summary again, I noticed that there was a “violation to the bank secrecy act”. Can you tell me if the TD bank of Canada was involved?

    ADMIN – Hi Anette,

    I can’t. You can reach out to class counsel to obtain that info.

  45. Barbara D'Ambrosio says:

    I have supplied all my receipts. When can I expect to be reimbursed?

    ADMIN – Hi Barbara,

    This could take a very long time. There is the possibility of appeals.

  46. Barbara weiler says:

    I sent in the paperwork last year and I have not heard anything about getting my refund back. I was scammed into sending money $500 worth or $492 was sent by Western Union to a Mexican scam. How do I get my refund?

    ADMIN – Hi Barbara,

    Contact the Federal Trade Commission to secure updates specific to your claim.

  47. JP says:

    Why can’t this all be speeded up and make the refunds to people that are due them? Seems that this process is taking too long and should be handled more quickly cause we all are in need of our funds or I am in need of mine. Please handled this more quickly

    ADMIN – Hi JP,

    We have no control on how quickly this is handled by the courts.


    I was scammed by a guy in Nigeria and sent him $300.00 for services he never rendered or owned. I sent it thru Western Union. Never heard from him again. Never saw the money again either-

    ADMIN – Hi Kimberly,

    If you believe you are a member of the class please file a claim.

    • larry gsell says:

      I would be suing the bank too for letting this happen to you if they said the checks were good unless someone in the bank was helping the scammers help them .. someone got me for $2,500.00 dollars to buy a motorcycle please make sure you check about the bank went they said checks were authentic

      ADMIN – Hi Larry,

      Each of us needs to be responsible and cautious to avoid becoming the victim of a scam.

  49. Michelle says:

    Is there a way to review how my claim is going?

    ADMIN – Hi Michelle,

    Contact The Federal Trade Commission

  50. Barbara June says:

    I was sent form to complete and return to Louisville KY concerning Western Union Class Action. The paper work has all been submitted when will I receive any further information regarding the case or everything finalized. Barbara June

    ADMIN – Hi Barbara,

    I believe this case is still in the courts. If you need updates you need to contact the class action administrator

  51. JP says:


    ADMIN – Hi JP,

    Are you asking us? We are not the administrators or attorneys engaged in this process. It is up to the Federal Trade Commission to bring this to fruition.

  52. JP says:

    What is the telephone No. for the Federal Trade Commission or whoever can be contacted regarding this cause they need to handle it more quickly???

    ADMIN – Hi JP,

    The telephone # for the trade commission,


  53. carol hovanes says:

    Hi wondering where this settlement stands I previously put in a claim.

    ADMIN – Hi Carol,

    This has not been paid yet.

  54. Patrick Tolley says:

    I filed a claim and was e-mailed an ID Code why wasn’t I given a Pin Code?

    ADMIN – Hi Patrick,

    The class action administrator will be best qualified to answer your question. Please reach out to them.

  55. Benito says:

    I had a fraud case but never heard back I only have paper work from the case, I lost the western union docs.

  56. JP says:

    This has already been going on for 1 1/2 years now it is time that the Dept. of Justice and the Administrator handles it now once & for all and reimburse victims their funds. It should not be taking this long and the Judge whoever he was should not have extended it from Feb. 12, 2018, until May 31, 2018, all he has done is prolong this and the Administrator should have been ready to handle so why all of this time. The telephone No. you gave me was not a good phone no. to speak to anyone just push buttons

    ADMIN – Hi JP,

    Try the main page for the admin

  57. JP says:

    On This page it is still saying deadline is Feb. 12, 2018, it has not been changed. Exactly who is the administration and what connection do you have in all of this? The process of all of this should be handled more promptly.

    ADMIN – Hi JP,

    The extended deadline has been updated. Thanks for letting us know. The administration is a third party that handles the distribution of the settlement. In this case the administration is Gilardi & Co. We are in no way participants in this process. Our website is private and purely informational in nature. If you have complaints regarding procedural experience you can reach out to the FTC.

  58. Janet Watkins says:

    Still waiting for remittance money, is this a joke. Phone number stinks.

    ADMIN – Hi Janet,

    Have you tried reaching out to the FTC directly?

  59. JP says:

    Give an Update this was originally to end Feb. 12, 2018, now extended to May 31, 2018, well that is almost here. Get busy and make refunds it has taken long enough

    ADMIN – Hi JP,

    Sadly we are not tasked with issuing refunds.

  60. Edward Adderly says:

    Hi, I been waiting for along time to receive my funds back? Can somebody please give me an update or Status on when will receive my funds back to me please?

    ADMIN – Hi Edward,

    This has not been paid yet but you can contact the class action administrator to obtain updates.

  61. Xzavia Henderson says:

    Hi my name is xzavia Henderson and I was a victim I believe it was two separate transactions but they both were working together I sent the lady $300 or $200 and I sent the man $600 dollars they told me they were the government of finance and my name was picked to receive some large amount of money this was in 2016 now I need the information so I can file for my refund for my money back but western union is giving me the run around I been sent them the papers they sent me filled them out on 5/2/18 suppose to been waiting my 21 days but they sent me the same information I already had……..

    ADMIN – Hi Xzavia,

    You can always contact the Federal Trade Commission.

  62. Donna Jolly says:

    Hi, my name is Donna Jolly. Claim ID:10179275, Pin:750894. I submitted a claim, back in January,2017 and not received anything as of yet. I had a loss of $2,240.00, resulting from a transfer I made through Western Union. I had thought that I would have heard something by now, and received my loss request.
    Can someone please let me know when I should be receiving my claim.
    Donna Jolly

    ADMIN – Hi Donna,

    There are no new updates regarding this matter. Please keep checking.

    • Donna Jolly says:

      I don’t understand what’s going on with the suit, has anything been settled yet?
      I thought it would have been taken care of by now. I did all the of what was required of me. You sent the paper to be filled out with the amount that was lost, and return it to you, before the date required. I have done all of what was asked if me. So I am hoping Western Union will hold up their end. These funds could really help me get back on my feet, literally. Doctor bills piling up and the co-pay. I need knee surgery, both of possible.

      Hope to get a response this time , soon.

      Ms. Jolly

      ADMIN – Hi Ms. Jolly,

      These things take time. Sometimes many years.

      • Donna Jolly says:

        Thank you for your quick reply. I know now, it’s a waiting game. But, I hope it doesn’t take 2 years.

        Thanks again,
        Ms. Jolly

  63. chelsea prevot says:

    when will the payment be released to the victims?

    ADMIN – Hi Chelsea,

    I have not seen any updates. Please reach out to the Federal Trade Commission to find out.

  64. Joey Ortiz says:

    Hi, I too was scammed but this was is in2004 and after around 25 attempts to get this resolved with western union I just got tired and gave up. It was a $1,000.00 scam. now I no longer have the paperwork or the email address, can I still be helped? I probably can not at this stage but it is a shame how people go around hurting people who work really hard for their weekly paychecks to have someone scam them of their money.

    ADMIN – Hi Joey,

    Given the date I don’t think there is much that can be done.

  65. Catherine Richardson says:

    I sent money when figure it will be a scam i contacted your customer service to cancel transaction within minutes of sending…it was not cancel correctly which allowed the person to pick up the money….I recvd a case number was told I’ll recvd my money back….all lies ask for a sup your reps cold transfer to a ringing line…was told by one of your consumer protection sups that is not cancel correctly and saw i called before the funds was picked and still you guys giving me the run around

    ADMIN – Hi Catherine,

    We are purely an informational website not associated to the class action administrator or the FTC. We are not giving you the run around.

  66. Jose lezama says:

    I don t have the date and no remember the amount exactly, and nothing to proofe

    ADMIN – Hi Jose,

    If you don’t have sufficient information about your claim you are very unlikely to get anything at all.

  67. karen kasarda says:

    When will I get my money

    ADMIN – Hi Karen,

    I have not seen any updates on this settlement. I don’t believe you will be receiving any money anytime soon. Contact the FTC or the class action administrator to secure additional updates.

  68. JP says:

    Tomorrow is the deadline for filing claims so what now? Think it is time the Federal Trade Commission and the Administrator processed our claims and make refunds it has been long enough. Please speed this up ok

    ADMIN – Hi JP,

    Hopefully someone from the FTC or the class action admin will read your comment.

  69. Jody Ruderman says:

    I am amazed at all the people complaining about how long it’s taking to get money back. You all should be kissing the ftc’s tush that you’re getting anything back at all.

    Thanks- JBR

    ADMIN – Hi Jody,

    Or at least they should send them a thank you note.

  70. JP says:

    Think it is time for an update as it has been 1 1/2yrs. now. Thank you FTC for what you have done for all of us

    ADMIN – Hi JP,

    As soon as I locate more news from the FTC I will happily share them.

  71. KARLA WEST says:

    When i receive my check from western union lawsuit its been over 2 years now

    ADMIN – Hi Karla,

    I have not seen any progress on this one.

  72. gail Domion says:

    I received a notice that I could get back the money I sent to a guy in Malaysia. I sent the letter back with the information you required but have heard nothing.

    ADMIN – Hi Gail,

    I don’t think the FTC is done with this. Patience is key.

  73. Katrice Schoenecker says:

    Hi my name is Katrice Schoenecker and I received a form in the mail back in February 2018. It said that if I had been a victim thru western union to sign and return the form, which I had done around the end of March and I have not heard anything since. Is there any way to find out when or if I will get the amount that was listed on the foemail. Was I also supposed to have filed anything else. Could someone please let me know what is the current status of reimbursement that I was informed I was owed. Thank you

    ADMIN – Hi Katrice,

    The FTC is best qualified to answer that question.

  74. JP says:

    It is posted under FTC Refunds/ Western Union June, 2018, which is listed the administrator so why can’t the Gilardi & Co. started making refunds to those that have been verified given a claim No., pin No. and dollar amount. I think it is time they start processing our claims making refunds. I really need my funds

    ADMIN – Hi JP,

    I don’t think you will get your funds anytime soon.

  75. Richard Ruppert says:

    We were frauded out of $900 in February of 2017 which would have been our rent payment for February, 2017. This led to an eviction by the Avalon apartments in Columbus, Ohio. Can we be considered for any type of refund as a result of being scammed over the internet?

    Richard and Sharon Ruppert

    ADMIN – Hi Richard,

    We cannot provide legal counsel; even if we could you are not giving us enough details to assist you.

  76. Peggy Ann Clowesley says:

    My name is Peggy C. Who received a claim from for the settlement between United States vs. The Western Union and filed online on 12/26/17 for $16,876.36 loss. Claim ID: 10500910-5, Pin: 651950. Court Docket: 1:17-cr-00011 (M.D., Pa.) I would like to know the status of my refund.

    ADMIN – Hi Peggy,

    Contact the Federal Trade Commission.

  77. Joseph Heckmyer says:

    I filed a claim in January 2018. Just wondering about the status of my claim?

    ADMIN – Hi Joseph,

    No updates so far

  78. Jean L Koenig says:

    On March 8, 2018, I sent you a Petition for Remission Submission (Claim ID:10516680. {Pin: 571662.) I disagreed with the Claim amount of $6,950 and inserted a corrected amount of $9,050, which I re-submitted on April 23, 2018. I am wondering about the status of my claim.

    ADMIN – Hi Jean,

    Hopefully you did not send us anything as we are not the class action administrator. We are simply an online publication featuring class action settlements. The info to contact the class action administrator is posted above.

  79. VICKI GASTON says:

    Vicki E. Gaston
    I received a letter in the mail about the Western Union settle back in April of 2018 that stated I reported a loss of $5,940.00 and I had until May 31, 2018, to be eligible to receive that amount or a payment amount based only on the amount of the money transfer. I did transfer money through Western Union between January 1, 2004 to January 19, 2017, but I can’t remember the exact amount. I do know it was over $4,000.00, but I found out that it was a scam. I even reported it to my local police department and spoke with someone who specialized in fraudulent transactions. Then I received the same letter in the mail on July 28, 2018, stating that I reported a loss of $0.00, and I had until September 24, 2018, to receive my payment or the amount based on the money transfer. Why in the world would I want to file a claim for $0.00? I beginning to wonder if this settlement is a fraud itself.

    ADMIN – Hi Vicki,

    Reach out to the class action administrator to obtain clarification.

  80. hunter patton says:

    mail in form on 11-20-2017 still no money can get no answer.

    ADMIN – Hi Hunter,

    For updates regarding this claim you need to reach out to the FTC.

  81. chad thornburgh says:

    has anyone got there refund yet ? sounds like someone is collecting interest on money owed or something i totally understand the delay and so many people to send it too however they should up date the remission page atleast once a month give us some sort of time frame vs having a check for several thousands setting in my mail box so i know to keep a look out for it

  82. TooSweet says:

    Will we get a letter or something to notify us that the refunds are coming out. And how will we know that the check is not another scam

    ADMIN – Hi TS,

    Usually the checks come from the FTC, always have your bank verify a check prior to cashing it just to make double sure.

  83. Steven foster says:

    I was scammed out of $1300.00 and I filed online as soon as I recieved word of the suit in the mail. (Last year). Still have not received a penny. Did the attorney get it all?

    ADMIN – Hi Steven,

    This was done by the Federal Trade Commission and not by a private law firm. It has not been distributed yet.

  84. Steven foster says:

    I filed last year as soon as I received mail telling me of the suit. I have not received a penny.

    ADMIN – Hi Steven,

    This settlement has not been distributed yet.

  85. Kim Durham says:

    I rcieved the petition in the mail and filled it out on line in November 2017. I have not heard anything since. How can I find out the status of my claim?

    ADMIN – Hi Kim,

    I don’t think this one has been paid out yet.

  86. KimberlySturgell says:

    I’ve yet to be paid out too… How do I collect or find out what is owed to me..? Thanx Kimberly

    ADMIN – Hi Kimberly,

    You could contact the FTC

  87. ivy herring says:

    I would like an update on my file my claim I’d is 10446190 my name is ivy herring

    ADMIN – Hi Ivy,

    The FTC has not yet had any forward movement with this case

  88. Shawn Marich says:

    I filled out the paperwork way before it was due. I was wondering what was going on with the case. I saw the new deadline was in May 2018, I was scammed for $800.00.

    ADMIN – Hi Shawn,

    It is best to check with the federal trade commission.

  89. Marilyn J Mcalester says:

    Hi my name Marilyn Mcalester and i was a vitamin of fraud i just found about this on 09/30 2018 threw Fox four News in Kansas City Mo I immediately contacted Western Union and spoke with one of they representative about my situation they gave me a case number which is 4159374 they try to which someone in the fraud department but to many, high volume calls could not be reach.they gave, me the toll free number to call but just get a recording giving information on the Remission I really do not understand why i was not notify but i hope i can recover some of my funds from this terrible situation.

    ADMIN – Hi Marilyn,

    Your dates do not qualify you for this settlement.

  90. Melissa says:

    I sent in my information and reply as directed haven’t heard anything sense just wondering when it if I will receive anything back about it and when

    ADMIN – Hi Melissa,

    Please reach out to the class action administrator to check on the specifics of your claim.

  91. JP says:

    It has now been 4 1/2 months since May 31st and prior to that the Deadline was set for Feb. 12, 2018, so that was another 3 1/2 months so all together this has been 8 mos. they have had already to process claims so how much longer is it going to take. This is a large company that is doing the processing so would seem they can process is more quickly. It would be nice to have money due us before year end. I certainly would appreciate it and I am sure others would too cause I really need my funds. Thank you

    ADMIN – Hi JP,

    The Federal Trade Commission can give you an update as to the status of this settlement.


    My name is Bob Durant and I filed a claim in November,2017 and have not received any such response since last November. I was hoping to be reimbursed for $1900 and all my paperwork was sent to the address that I was instructed to send it to.


    Bob D.

    ADMIN – Hi Bob,

    I believe this case remains under appeals.

  93. Steve B Jones says:


    I was screwed out of Big thousands and filed my claim and all my paperwork I haven’t heard nothing
    back from Lawyer/attorney I filed this year 2018 about February 2018 and I got all copies of my paperwork.

    Steve Jones
    I think this case is gonna go a year or more before they issue out refund checks

    • Janice Lagaza Tennant says:

      I think that it is owed to us as to what the status is and what/when we can expect a refund! It has been a long while since anything has come of this.

      ADMIN – Hi Janice,

      You should absolutely ask the administrator for an update.

  94. Melva pardoe says:

    My name is melva pardoe I was scam in 2007 . I was sending the money thru western union … I was told that he was a soldier that needed help to come back to the states and that I was going to make some money … I send him 5 thousand dollars… a few months later he send me a check for 4 thousand dollars but it was a fake check … I pray that I can be helped

    ADMIN – Hi Melva,

    The deadline for this settlement has passed.

  95. Margarita martin says:

    Margarita hola mi esposo fue victima de una estafa de 2400 dolares e iso el reclamo en febrero del 2018 y ya casi un año y no le an resuelto nada no le ha llegando ningun tipo se papeles ni nada por correo y ahora el esta preocupado por que ya mero se nos termina el contrato de arrendamiento y nos vamos a cambiar de apartamento y pues el puso la direccion donde estamos viviendo ahorita

    ADMIN – Hola Margarita

    Envie una nota al administrator por correo informándole del cambio de dirección.

  96. Larisa Jackson says:

    Status update for refund settlement

    ADMIN – Hi Larisa,

    No updates at the moment but since this is handled by the Federal Trade Commission it is probably going to be further delayed due to the shutdown.

  97. Deborah Clark says:

    Really this was filed two years ago…now you blame shut down

    ADMIN – Hi Deborah,

    We are not blaming anyone. We are indicating that at the time you won’t be able to see any forward motion due to the shutdown. When the shutdown is over the process will continue and it might take years.

  98. Joshua David Towle says:

    Are we all still waiting for our settlement funds ?

  99. JP says:

    There have been so many extensions with this settlement and I believe it has been 2 1/2 years now would seem that the Dept. of Justice and the Administrator could speed things up some. The final deadline for 38,000 claims which people did not properly give the correct information was June 30, 2019. They first were given until April 30, 2019, then extended to June 30, 2019, it would seem that over a 90 day period they have had more than ample time if they have a legit claim to already had it in. Now when is the Dept. of Justice ever going to disburse the funds to victims. If you call the Administrator they don’t give you an exact answer either just that it is taking a long time and all this time I am sure they are getting well paid for their services. It would seem that they all have had ample time to be ready to disburse our funds. Thank you and please rush this matter up

  100. genegoodwin says:


  101. mj Sanders. age 89 says:

    This is hilarious. We were all foolish to fall for this. I never thought I could be scammed but these were
    some good actors. I realized the hoax within hours and they had the nerve to call for more. I” knew”I’d
    never see my money again.i did sign the form and sent it. Imagine my GREAT surprise when I got a check for every cent ($3200)yesterday. ( US vs Western Union). A true gift!

  102. Mclovin says:

    I received the refund check today, i had totally forgotten about this.
    i was scammed out of some money back in 2004.

  103. David Dery says:

    I was told in May 2019 that I will be paid on my claim. I have not received anything as of May 5th 2020 nor have I received a response to my message to them. I’ve have given up on communicating with them because they will not communicate with me after trying many times. I feel like I’m being scammed all over again and intend on contacting my Attorney General for help soon. It would be helpful to receive money now since I’ve been affected by loss of income due to Covid 19.

    • Angelica (Admin) says:

      We’re truly sorry to hear that, David. If you take a look at the comments of other Class Members here, some of them were told to wait till the end of the year before they get their (2nd tranche of) payments. You’re probably part of that 2nd wave of payments (if not the 3rd). Best of luck.

  104. Laurie Fadness says:

    I have not received anything from them in regards to getting my money. What if anything can I do to check the status of my money?

    • Angelica (Admin) says:

      Hi Laurie, You’ll have to contact the Settlement Administrator directly. Details are above; just scroll up. Good luck.

  105. Thomas Hendrickson says:

    I filed a claim with Western Union, and they told me that it would be settled in a YEAR. It has been more than THREE years. What are they stalling for? Me to be in the GRAVE?

    • Angelica (Admin) says:

      Hi Thomas, As you can see from the comments of other Class Members here, everyone is disgruntled and waiting on the 2nd (or 3rd) tranche of payouts. Some say it’ll take till the end of this year. Just hang in there. Good luck to you all.

  106. Joanna says:

    Hi. I know that my case is already approved from Western Union Remission, only DOJ needs to approve it now, so do I have a chance to get DOJ approval and send me back my money in July?

    • Angelica (Admin) says:

      Hi Joanna, We are just a class action newspaper; if you’d like updates on this case, please contact the Settlement Administrator directly. See the details above. Good luck.

  107. jp says:

    I just called the 1-844-319-2124 telephone and have been told they have extended this until the end of the year. Just what do they think when we were told it would be done within 120 days and since March 10, 2020, until now which is July 15,2020, it has been 120 days! This is not right of the DOJ or Gilardi & Co. to do this to us other victims. They disbursed funds to over 109,000 back in March and now they are not going to distribute our funds to us. I am very disappointed in our government treating us this way and doing such to us. We need to be treated the same as the other people have been treated. I hope everyone that reads this calls them and raises cane about it. Very disgusting and I am sure others will feel the same as I do too.

  108. Kelly Nestelroad says:

    What is going on with these Western Union Refunds? I keep getting lied to from these people I talk on the phone with. The mailing was supposed to be JULY 13,2020. Now they say the coming months. This is the people’s money they are holding up or messing with. It pretty bad to be lied to from the DOJ and the law firm. We have been waiting on this for 3 years now. The first batch of checks have already been mailed, so what about the rest of us? It has been over 120 days when the second batch should have been mailed. It’s bad enough the pandemic is going on and now this.

    • Angelica (Admin) says:

      Sorry to hear that, Kelly. You mentioned the pandemic, and that could be one of several reasons for the hold up. Just keep following up with the Settlement Administrator directly (not us, as we are just a class action newspaper). Best of luck.

  109. JP says:


    • Angelica (Admin) says:

      Hi, JP. There appears to be a misunderstanding. We ( are *not* the settlement/claims administrator of this case — we are only an online “newspaper” of various class action settlements involving various companies. Please check the settlement website for any settlement check concerns, updates on the issue, and/or contact the Settlement Administrator directly, if you haven’t already done so. The details are stated above; just scroll up. *If the claims link and settlement website link no longer work, it means they have already settled all approved claims and are no longer active. Thank you, and best of luck.  

  110. Thomas Hendrickson says:


    • Angelica (Admin) says:

      Hi, Thomas. There appears to be a misunderstanding. We ( are *not* the settlement/claims administrator of this case — we are only an online “newspaper” of various class action settlements involving various companies. Please check the settlement website for any settlement check concerns, updates on the issue, and/or contact the Settlement Administrator directly, if you haven’t already done so. The details are stated above; just scroll up. *If the claims link and settlement website link no longer work, it means they have already settled all approved claims and are no longer active. Thank you, and best of luck.