Class Eligibility

all individuals and entities in the United States who are previous, current, or subsequent owners of a structure with Qualifying Windows (referred to as a “Qualifying Structure”). Examples of how to determine whether your windows are Qualifying Windows can be found here.

Estimated Amount


This settlement includes a sash replacement kit as well as monetary compensation to cover damages to adjacent structures

Proof of Purchase


Case Name

MDL No. 2:16-md-02688-LA
District Court for the Eastern District of Wisconsin

Case Summary

The Plaintiffs claim that certain windows manufactured and/or sold by the Defendants contain manufacturing and/or design defects that they claim have caused damage to windows, window finishing, homes, and other structures containing windows, and/or personal property allegedly resulting from water-related intrusion. The Plaintiffs ask for money and other benefits for people and entities that own homes, buildings, and structures that contain the Pinnacle and Legend Series windows that are now defined as Qualifying Windows.

The Defendants deny the claims and allegations in the lawsuit and deny any and all liability for any and all claims that have or could have been asserted regarding Windsor’s Pinnacle and Legend Series Windows. Windsor specifically denies that any of the Qualifying Windows have either a design or manufacturing defect.

Settlement Pool





Windsor Windows Settlement
Portland, OR 97208-3770
1-888-530-6598 (Toll-Free)

7 responses to “Windsor Windows Class Action Settlement”

  1. Barbara J Myers says:

    Nothing but problems with these new windows. Won’t completely close. Has service rep come to home. He said he fixed problem. Next day, same problem.

  2. sandta evans says:

    we have had these windows for 20 years, who keeps receipts that long? plent of wood rot and damage. and the plastic has split

    ADMIN – Hi Sandta,

    I believe you can submit photographic evidence instead of receipt.

  3. Patricia Hojnowski says:

    They are terrible my kids people can just pen them from outside they were not worth the money. I have to get new windows

    ADMIN – Hi Patricia,

    That bad huh?

  4. Diana Machir says:

    My house was built in 1998 with 32 of these windows. They are all rotted at the frame. What recovery options do I have?

    ADMIN – Hi Diana,

    If you qualify for the settlement you will receive replacement sashes as well as up to $2500 dollars to cover damages.

  5. Anne says:

    Similar question – house was built in 98. This settlement states, manufactured after 2000. How does my claim qualify?

    ADMIN – Hi Anne,
    Were the windows installed later or replaced?

  6. Iuliana Puhakka says:

    Hi! My house has been built in 2000 and the Windsor windows have rotten time and again. We lived there since 2009 and we paid numerous contractors to fix them. What are my options?

    • Angelica (Admin) says:

      Hi Luliana, Sorry to hear that, but we cannot answer your question. We are just a class action newspaper. You’ll have to contact the Settlement Administrator directly, if you haven’t already done so. The details are provided above; just scroll up. Thank you, and best of luck.

Leave a Reply

Your email address will not be published. Required fields are marked *