Class Eligibility

The class is defined as all residents of the United States of America who purchased any of the following Zicam products in the United States from February 15, 2011 through June 5, 2018: RapidMelts Original, RapidMelts Ultra, Oral Mist, Ultra Crystals, Liqui-Lozenges, Lozenges Ultra, Soft Chews, Medicated Fruit Drops, and Chewables (the “Products”).

Estimated Amount

$6.16 – $11.53

Consumers may claim up to five products without proof of purchase

Proof of Purchase


Claim Form

Case Name

Melgar v. Zicam LLC et al.,
Case No. 2:14-cv-00160-MCE-AC
District Court for the Eastern District of California

Case Summary

A Proposed Settlement has been reached in a class action lawsuit in the United States District Court, Eastern District of California, (the “Action”) that may affect your rights. The Plaintiff claims that Zicam LLC and Matrixx Initiatives, Inc. (“Zicam”), made false and misleading statements about the effectiveness of certain Zicam products in violation of state and federal law. Zicam denies this claim. The Court has not ruled in favor of Plaintiff or Zicam. Instead, the parties agreed to a Proposed Settlement to avoid the expense and risks of continuing the lawsuit.

Settlement Pool





Zicam Class Action
c/o RG/2 Claims Administration
P.O. Box 59479
Philadelphia, PA 19102-9479
(855) 279-8685

20 responses to “Zicam Cold Medication Effectiveness Class Action Settlement”

  1. Monica MacConnoran says:

    Please, send me a Claim Number so that I may file my Zicam claim. Thank you.

    ADMIN – Hi Monica,

    You can file without a claim #

  2. Devaughn says:

    I have bought the chewables, medicated fruit drops, soft chews and oral Crystals for my family and they haven’t done anything to help them.

    ADMIN – Hi Devaughn,

    File your claim

  3. Anna Lohr says:

    I have used this product and had terrible side effects and no relief from the medication

  4. Donna Coleman says:

    I too have used/purchased zicam in the past…and got no results.

  5. sarah says:

    I have not got any result used in the past

  6. Shirley Y Marciel says:

    I have bought the products and do use tjem

  7. Sophia Wince says:

    5 Products

    ADMIN – Hi Sophia,

    If you are a member of the class by all means file a claim.

  8. Gina M Mason says:


    ADMIN – Hi Gina,

    You should be able to file without a PIN

  9. Judith A Burns says:

    Use a lot of Ziccam but last products purchased haven’t helped linked they used to.

    ADMIN – Hi Judith,

    If you are a member of the class by all means file a claim.

  10. Sue Roemer says:

    I have bought the zicam for the nose a couple of times

    ADMIN – Hi Sue,

    If you are a member of the class by all means file a claim.

  11. bear says:

    So glad there so many morons out there who cant seem to follow the simplest of instructions….leaves more for the legitimate class members…

    “Add me”
    “Add me!”


    ADMIN – Hi Bear,

    Above all, compassion. It is sad, but a reflection of where we are as a country as it relates to education

    • KV says:

      I totally agree with “bear” – most of the comments left must be old people who think that by simply leaving a comment saying they’ve purchase said item and even as far as to list the name, think they are entered into the settlement. Reading is a must, folks!

  12. Shirley Lysic says:

    I purchased to use for cold symptoms they never help with anything

    ADMIN – Hi Shirley,

    Please file a claim using the link provided.

  13. Kathryn brown says:


    ADMIN – Hi Kathryn,

    I don’t think that is the case. They simply offered the product.

  14. Jodi J Jones says:

    We have tried your Oral Mist, Liquid-Lozenges, Soft Chews, & Medicated Fruit Drops, Not one of them helped at all. Will never try Zicam anything ever again.

    ADMIN – Hi Jodi,

    Sounds like you are a class member.

  15. David Mothkovich says:

    My wife and I have purchased nasal sprays and cold remedies several times from CVS and Walmart usually the nasal sprays due to my allergies.

    ADMIN – Hi David,

    If you are a member of the class by all means file a claim.

  16. Tina Burtzloff says:

    I have bought the oral mist, nasal spray at least 6 bottles, soft chews, medicated fruit drops and lozenges ultra. I thought the nasal spray worked a little that is why I kept buying the Zicam brand. I probably bought more for my family but this is what I used personally.

    ADMIN – Hi Tina,

    If you are a member of the class by all means file your claim.

  17. Alfred Laguna says:

    Never worked as advertised

  18. Ann nitsche says:

    I have spent time and money using Zicam products that claimed to help me and they only made symptoms worse.

  19. Ann Nitsche says:

    How do I file my claim?

    ADMIN – Hi Ann,

    Use the link provided.

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